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Customer Service Grocery Jobs in Rochester, NY (NOW HIRING)

Honeoye Falls Marketplace

Customer Service Desk

Mendon, NY · On-site

$18 - $20/hr

Your day to day as a Customer Service Desk Clerk - MMMP At Mendon Meadows Market Place, every store ... While grocery and retail experience is preferred, exceptional communication skills and a highly ...

Honeoye Falls Market Place

Customer Service Desk

Mendon, NY · On-site

$18 - $20/hr

Your day to day as a Customer Service Desk Clerk - MMMP At Mendon Meadows Market Place, every store ... While grocery and retail experience is preferred, exceptional communication skills and a highly ...

Honeoye Falls Market Place

Customer Service Desk

Mendon, NY · On-site

$18 - $20/hr

Your day to day as a Customer Service Desk Clerk - MMMP At Mendon Meadows Market Place, every store ... While grocery and retail experience is preferred, exceptional communication skills and a highly ...

Wegmans Food Markets

Store Shopper

Fairport, NY · On-site

$16.50 - $17/hr

Customer service experience, preferably in a food service, grocery or retail setting * Ability to use a company-issued device to manage orders and communicate with customers * Strong verbal and ...

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All JobsCustomer Service Grocery JobsCustomer Service Grocery Jobs in Rochester, NY

Customer Service Grocery information

See Rochester, NY salary details

$9

$18

$26

How much do customer service grocery jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer service grocery in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Grocery vs Cashier?

AspectCustomer Service GroceryCashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentGrocery store, assisting customers, stocking shelvesCheckout area, handling transactions
Employer & Industry UsageGrocery retail, supermarketsGrocery stores, supermarkets
Common Search & ComparisonCustomer service roles in groceryCashier positions in grocery stores

Customer Service Grocery and Cashier roles both operate within grocery retail environments. While cashiers focus primarily on processing transactions at checkout counters, Customer Service Grocery staff assist customers throughout the store, handle inquiries, and support shopping experiences. Both roles require similar credentials but differ in daily responsibilities and interaction scope.

What are popular job titles related to Customer Service Grocery jobs in Rochester, NY?

For Customer Service Grocery jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Customer Service Grocery jobs in Rochester, NY look for?

The top searched job categories for Customer Service Grocery jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Service Grocery jobs?

Cities near Rochester, NY with the most Customer Service Grocery job openings:

Customer Service Grocery jobs near you
Infographic showing various Customer Service Grocery job openings in Rochester, NY as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative

Henrietta, NY

Bene-Care HR Services
See more jobs at Bene-Care HR Servicesexternal

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Customer Service Team Member

Lori's Natural Foods – Rochester, NY
Pay: $17.00 per hour
Full-Time | 40 Hours per Week

At Lori's Natural Foods, we're more than a grocery store. We're a local, family-owned business that's been helping our community live healthier lives for decades. Whether it's helping customers discover new products, supporting local vendors, or creating a welcoming shopping experience, our team makes a difference every day.

We're looking for friendly, dependable, and motivated individuals who enjoy working with people and want to be part of a supportive team. No two days are exactly alike, and you'll have the opportunity to learn different areas of the store while building valuable retail and customer service experience.

If you're someone who enjoys staying busy, helping others, and working in a positive environment, we'd love to meet you.

What You'll Do

As a Customer Service Team Member, you'll help create an exceptional shopping experience by:

  • Greeting customers and providing friendly, knowledgeable service
  • Operating the cash register accurately and efficiently
  • Stocking shelves and maintaining attractive product displays
  • Keeping products organized, faced, and properly rotated
  • Checking expiration dates and maintaining product quality
  • Answering customer questions and assisting with product recommendations
  • Answering phones and helping with customer orders
  • Assisting in different departments as needed
  • Maintaining a clean, organized, and welcoming store environment
  • Staying productive and supporting the team throughout your shift
What We're Looking For

We're looking for someone who is:

  • Friendly, approachable, and enjoys helping people
  • Reliable with excellent attendance
  • A strong team player who is willing to jump in wherever needed
  • Self-motivated and able to stay productive throughout the day
  • Interested in health, wellness, and natural foods
  • Comfortable working in a fast-paced retail environment
  • Detail-oriented and organized

Previous grocery, retail, or customer service experience is helpful, but not required. We're happy to train the right person!

Schedule
  • Full-time (40 hours per week)
  • Evening and weekend availability is required
  • Flexible scheduling based on business needs
Physical Requirements

This is an active position that requires:

  • Standing and walking for extended periods
  • Frequent bending, reaching, twisting, and lifting
  • Regular lifting of up to 50 pounds
  • Working in refrigerated and freezer areas as needed
  • Climbing ladders when necessary
  • Attention to detail when reading labels, pricing, and expiration dates
Why You'll Love Working at Lori's
  • Supportive, family-owned work environment
  • Health, dental, and vision insurance
  • Paid time off
  • Employee discount on healthy foods and supplements
  • Retirement benefits
  • Opportunities for growth and advancement
  • Work with a team that values community, wellness, and exceptional customer service

At Lori's Natural Foods, we believe our employees are just as important as our customers. If you're looking for a workplace where you can grow, make meaningful connections, and be part of a team that genuinely enjoys what they do, we'd love to hear from you.

Apply today and become part of the Lori's Natural Foods family!

Lori's Natural Foods is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and provide equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local laws. Reasonable accommodations are available throughout the hiring process for qualified individuals with disabilities.