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Customer Service Fulltime Jobs in Texas (NOW HIRING)

Bass Pro Shops

Customer Service - Full Time

Allen, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary:

Million Air

Customer Service Full Time

San Antonio, TX · On-site

$16/hr

Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete ...

Million Air

Customer Service Full Time

San Antonio, TX

$14.50 - $19.50/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...

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Customer Service Fulltime information

What is the difference between Customer Service Fulltime vs Customer Support Specialist?

AspectCustomer Service FulltimeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes post-secondary educationHigh school diploma; technical certifications optional
Work EnvironmentOffice or call center setting, often in retail or service industriesCall centers, online support platforms, or in-person support roles
Industry UsageCustomer service departments across various industriesTechnical or product-specific support within tech, telecom, or software sectors
Common Search IntentCustomer Service Fulltime vs Customer Support Specialist

Customer Service Fulltime roles typically focus on general customer interactions, often in retail or service industries, requiring strong communication skills. Customer Support Specialist positions are more technical, providing specialized assistance for products or services, often in tech or software sectors. While both roles involve helping customers, the main difference lies in the technical complexity and work environment.

What are popular job titles related to Customer Service Fulltime jobs in Texas? For Customer Service Fulltime jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Service Fulltime jobs in Texas look for? The top searched job categories for Customer Service Fulltime jobs in Texas are:
What cities in Texas are hiring for Customer Service Fulltime jobs? Cities in Texas with the most Customer Service Fulltime job openings:
Customer Service Fulltime jobs near you

Customer Service - Full Time

Bass Pro Shops

Allen, TX • On-site

$13.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 433 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:
  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • identifying and evaluating customers' needs
    • making product recommendations based off this analysis
    • promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High school diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS:
  • N/A

PHYSICAL REQUIREMENTS:
  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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