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Customer Service Floor Manager Jobs in Indiana (NOW HIRING)

City of Elkhart

Part Time Floor Manager

Elkhart, IN · On-site

$16/hr

Serve as a floor manager at scheduled events and shows * Assist part-time staff and Lerner ... Customer Service experience a necessity * First Aid experience preferred KNOWLEDGE, SKILLS, AND ...

Landmark Theatres

Floor Staff

Indianapolis, IN · On-site

$13/hr

Under general supervision of the Management Team, Floor Staff are responsible for providing a sophisticated entertainment experience through unsurpassed customer service. Floor staff will be ...

Ace Retail Group

ARG Floor Supervisor

Greenfield, IN · On-site

The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives. Essential Duties & Responsibilities: Customer Service * Project a positive ...

Ace Retail Group

ARG Floor Supervisor

Greenfield, IN · On-site

The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives. Essential Duties & Responsibilities: Customer Service * Project a positive ...

PVH Corp.

Floor Supervisor- Part Time

Edinburgh, IN · On-site

... Manager. As a Floor Supervisor, you will take on a leadership role by driving daily sales goals ... Customer Experience Leader: Energize every customer interaction with a genuine welcome. Spark ...

PVH

Floor Supervisor- Part Time

Edinburgh, IN · On-site

... Manager. As a Floor Supervisor, you will take on a leadership role by driving daily sales goals ... Customer Experience Leader: Energize every customer interaction with a genuine welcome. Spark ...

MonoSol

Floor Supervisor

Lebanon, IN · On-site

$82K/yr

Ensure products meet customer specifications and quality standards through process monitoring ... Ability to work in a fast-paced manufacturing environment and manage multiple priorities ...

MonoSol

Floor Supervisor

La Porte, IN · On-site

$67K - $89K/yr

Ensure products meet customer specifications and quality standards through process monitoring ... Ability to work in a fast-paced manufacturing environment and manage multiple priorities ...

Walmart

(USA) Area Manager - Floor

Speedway, IN · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...

Walmart

(USA) Operations Manager - Floor

Seymour, IN · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... and manage associates and leaders in area of responsibility by giving direction monitoring ...

Walmart

(USA) Area Manager - Floor

Zionsville, IN · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...

Walmart

(USA) Area Manager - Floor

Shelbyville, IN · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...

Walmart

(USA) Operations Manager - Floor

Westport, IN · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... and manage associates and leaders in area of responsibility by giving direction monitoring ...

Walmart

(USA) Area Manager - Floor

Chesterfield, IN · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...

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Customer Service Floor Manager information

Is a customer service floor manager a stressful job?

A customer service floor manager role can be stressful due to managing staff, handling customer complaints, and meeting performance targets. The job often requires strong communication, problem-solving skills, and the ability to work under pressure in a fast-paced environment.
Customer Service Floor Manager jobs near you
Infographic showing various Customer Service Floor Manager job openings in Indiana as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

Part Time Floor Manager

Elkhart, IN • On-site

The City of Elkhart
501 - 1,000 employees
Learn more about The City of Elkhartexternal

$16/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Serve as a floor manager at scheduled events and shows

  • Assist staff and volunteers in representing the Lerner Theatre and ensure customer satisfaction

  • Assist in pre-show set-up and post-show clean-up

City Of Elkhart (Indiana) rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

CITY OF ELKHART – JOB DESCRIPTION
DEPARTMENT
Lerner Theatre
POSITION
Floor Manager
DIVISION
Lerner Theatre
STATUS
Part-Time
CATEGORY
Hourly, $16
FLSA
Non-exempt
REPORTS TO
Director of Operations
DATE
2026
JOB SUMMARY
Serve as a representative of management and customer service at Lerner Theatre events and shows, ensuring that all customers of The Lerner Theatre receive an exemplary experience.
PRINCIPAL DUTIES AND RESPONSIBILITIES
  • Serve as a floor manager at scheduled events and shows
  • Assist part-time staff and Lerner Volunteers in their representation of the Lerner Theatre during events and shows
  • Assist patrons as needed to ensure an exemplary customer experience
  • Assist in pre-show set-up and post-show clean-up
  • Strong crisis management/life safety and decision-making abilities
  • Provide feedback to Lerner Management on concerns, issues, etc. during and post-show events and shows for resolution.
OTHER DUTIES AND RESPONSIBILITIES
  • Works shows driven by theatre schedule
  • Flexibility in weekend and night availability
  • Remains flexible to take part in other duties and be a team player
EDUCATION AND EXPERIENCE
  • Graduate of accredited high school
  • Customer Service experience a necessity
  • First Aid experience preferred
KNOWLEDGE, SKILLS, AND ABILITIES
  • Ability to multi-task
  • Ability to lead and direct in high stress situations
  • Ability to work under stress and fast paced environment
  • Ability to handle concerns of general public courteously and efficiently
  • Ability to read and understand seating charts and facility maps
PHYSICAL, MENTAL, AND VISUAL SKILLS
  • Ability to stand for long periods of time
  • Ability to stay calm under pressure
  • Vision clarity with or without corrective lenses to see adequately in limited lighting
WORKING CONDITIONS
  • Fast-paced theatre and office environment that requires interaction with other staff, building partners and promoters
  • Constant customer contact
POST OFFER TESTING REQUIREMENTS
  • The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
  • Background checks producing acceptable BMV and criminal history reports required.
POLICY STATEMENT
  • The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this job description to perform the principal duties, responsibilities and essential job functions.
  • This job description is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
  • This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
EMPLOYEE ACKNOWLEDGEMENT
I have read and understand all of the above. I have reviewed the duties and responsibilities for which I am responsible, as well as the minimum requirements of this position, with my supervisor. I understand that this document does not create an employment contract, and the above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described. Rather, they are intended only to describe the general nature of the job.
EMPLOYEE FULL NAME
DATE
EMPLOYEE SIGNATURE
DATE

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