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Customer Service Experience Jobs in Raleigh, NC (NOW HIRING)

dbi

Part Time Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. * Proactively address customer ...

AA2IT

Customer Service Rep

Durham, NC

$14.50 - $19.75/hr

Mid-level experience using SAP for sales order management, including supporting transactions. * Customer service experience - not related to retail sales or a call center setting. * Strong ...

Hello Sunshine Travels

Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ... and organized, with attention to detail. * Comfortable working remotely and managing multiple ...

Associa

Customer Service Associate

Durham, NC

$13.25 - $18/hr

Creates a positive experience for homeowners and guests by attending to needs and answering ... Previous customer service experience preferred. We are an equal opportunity employer and all ...

Pacer Group

Customer Service Representative

Cary, NC · On-site

$22 - $26/hr

Education/Experience * Bachelor's Degree with Emphasis in Business, Engineering or Supply Chain or equivalent relevant customer service experience. * One to three years of experience with Bachelor ...

Capital Chevrolet

Customer Service Rep

Raleigh, NC

$15.50 - $21.25/hr

Previous customer service experience (automotive or collision experience is a plus) * Strong ... communication and interpersonal skills * Ability to multitask and stay organized in a busy setting

KFC

Customer Service

Selma, NC

$11 - $12/hr

... customers, have experience in the restaurant industry and who want to be a part of the largest ... If you want to build a great career while providing fast, fun and friendly service to our customers ...

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All JobsCustomer Service Experience JobsCustomer Service Experience Jobs in Raleigh, NC

Customer Service Experience information

See Raleigh, NC salary details

$9

$18

$26

How much do customer service experience jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service experience in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Experience vs Customer Support Specialist?

AspectCustomer Service ExperienceCustomer Support Specialist
CredentialsNone specific, often on-the-job trainingTypically requires technical knowledge or certifications
Work EnvironmentRetail, call centers, online platformsTechnical support centers, IT companies, software firms
Employer & Industry UsageBroadly used across retail, hospitality, telecomPrimarily in tech, software, and hardware industries
Search & Comparison IntentGeneral customer interaction skillsTechnical troubleshooting and product support

Customer Service Experience refers to the overall skills gained from interacting with customers across various industries, focusing on communication and problem-solving. Customer Support Specialist is a more technical role, often requiring specific knowledge to resolve product or service issues. While both roles involve assisting customers, the Support Specialist typically handles more technical inquiries, whereas Customer Service Experience emphasizes general customer interaction skills.

What are the key skills and qualifications needed to thrive in Customer Service Experience, and why are they important?

To thrive in Customer Service Experience, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and support ticketing tools is often required. Patience, active listening, and a positive attitude help individuals build rapport and effectively address customer concerns. These skills and qualities are crucial to providing efficient, empathetic service that fosters customer loyalty and satisfaction.

What is customer service experience?

Customer service experience refers to the interactions and overall experience a customer has when engaging with a company's support or service team. It involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Positive customer service experience is crucial for building customer loyalty, maintaining a good brand reputation, and increasing repeat business. Professionals in this field are expected to be empathetic, patient, and knowledgeable about the company's products or services.

What are some common challenges faced by professionals in Customer Service Experience roles, and how can they be effectively managed?

Professionals in Customer Service Experience roles often encounter challenges such as handling high volumes of inquiries, addressing difficult or dissatisfied customers, and maintaining consistent service quality across various channels. These challenges can be effectively managed by developing strong communication and problem-solving skills, utilizing customer relationship management (CRM) tools to track interactions, and participating in regular training sessions. Additionally, collaborating closely with other departments like technical support or sales helps ensure complex issues are resolved efficiently, leading to a more positive customer experience.
What cities near Raleigh, NC are hiring for Customer Service Experience jobs? Cities near Raleigh, NC with the most Customer Service Experience job openings:
Customer Service Experience jobs near you
Infographic showing various Customer Service Experience job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative | Technical Support

Customer Operations

Morrisville, NC

Full-time

Posted 5 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#ZRSM2


#LI-SA3
CRP113 2026-75194 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#ZRSM2

Employment Type: Full Time

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