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Customer Service Experience Associate Jobs in Springfield, VA

Tricehealthcare

Customer Service Associate

Rockville, MD

$14.75 - $20.50/hr

Customer Service Associate - Experienced Call Center professional with at least 2-3 years Call Center and Customer Service experience, outstanding soft skills and excellent communication. A team ...

PNC Bank

Client Experience Associate

Springfield, VA

$15.25 - $21/hr

As a Client Experience Associate within PNC's Retail Branch organization, you will be based in ... CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales ...

New

PNC Bank

Client Experience Associate

Sterling, VA

$14.75 - $20.25/hr

As a Client Experience Associate within PNC's retail branch organization, you will be based in ... CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales ...

MetaProp.vc

Guest Experience Associate

Washington, DC · On-site

$16.75 - $20.50/hr

... customer service (both directly to a customer and behind the scenes) in environments such as ... Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an ...

New

Church of Eleven22

Customer Experience

Arlington, VA

Customer Experience Associates and serve staff Objective To support and help lead the Customer Experience team in providing excellent customer service, execute daily operations to drive sales and be ...

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Customer Service Experience Associate information

See Springfield, VA salary details

$9

$17

$28

How much do customer service experience associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer service experience associate in Springfield, VA is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Experience Associate vs Customer Support Specialist?

AspectCustomer Service Experience AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or industry-specific certifications may be advantageous
Work EnvironmentRetail stores, call centers, corporate officesCall centers, online chat support, technical support teams
Employer & Industry UsageRetail, hospitality, telecommunications, service industriesTechnology, software, telecommunications, e-commerce
Common Search & Comparison IntentCustomer Service Experience Associate vs Customer Support Specialist

The Customer Service Experience Associate typically handles direct customer interactions in retail or service settings, focusing on in-person or phone support. The Customer Support Specialist often provides technical or product-specific assistance, frequently in tech or online environments. While both roles require strong communication skills, the Customer Support Specialist may need technical knowledge or certifications. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What does a customer service associate do?

A customer service associate handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat, and use tools like customer relationship management (CRM) software to track interactions and ensure customer satisfaction.

What does a customer experience associate do?

A customer experience associate is responsible for assisting customers, addressing their inquiries, and resolving issues to ensure satisfaction. They often use communication skills, problem-solving abilities, and customer service tools to provide a positive experience and support company goals.

What job makes $10,000 a month without a degree?

A Customer Service Experience Associate typically does not earn $10,000 a month without advanced skills or experience. High earnings in customer service roles usually require specialized knowledge, management responsibilities, or working in high-demand industries, and such income levels are uncommon without formal education or extensive experience. Most roles at this pay level are found in sales, management, or specialized technical fields that may require certifications or significant experience.

How can you work as a customer experience associate?

To work as a customer experience associate, you typically need strong communication and problem-solving skills, experience in customer service, and familiarity with customer management tools. Employers often require a high school diploma or equivalent and may provide training on company-specific systems. The role usually involves assisting customers, resolving issues, and ensuring a positive experience in a fast-paced environment.
What cities near Springfield, VA are hiring for Customer Service Experience Associate jobs? Cities near Springfield, VA with the most Customer Service Experience Associate job openings:
Customer Service Experience Associate jobs near you
Customer Experience Associate - San Pablo (Part-Time)

Customer Experience Associate - San Pablo (Part-Time)

Church of Eleven22

Washington, DC

$16.50 - $22.75/hr

Other

Posted 2 days ago

Job description

Customer Experience Associate

Position at Hope's Closet Thrift

Objective

To provide excellent customer service and help execute daily operations to drive sales while keeping focus on The Church of Eleven22 and Hope's Closet's vision of being a movement for all people to discover and deepen a relationship with Jesus Christ.

Key Responsibilities

  • Minister of the gospel
  • Drive sales by providing excellent customer service and maintain Hope's Closet's merchandising standards
  • Operate Point of Sale (POS) systems and handling of money
  • Assist in daily operations of customer experience
  • Assist in opening and closing procedures of the store
  • Assist Assistant Manager and coordinator with training and development of serve staff
  • Assist in donation receiving and inventory sorting process when needed
  • Maintain organization of inventory and supplies on sales floor, in stock room and cash wrap

Competencies

  • Model The Church of Eleven22 mission, vision and core values.
  • Hope's Closet ambassador
  • Demonstrated ability to make disciples who make disciples
  • Strong, pro-active communication and interpersonal skills
  • Ability to develop customer and serve staff relationships
  • Ability to work in a fast-paced environment
  • Possess strong organizational and problem-solving skills

Education and Experience

  • 1-2 years of relevant work experience, including retail or warehouse experience
  • High school diploma preferred

Position Type/Expected Hours of Work This part-time position follows a rotating schedule, with days varying weekly based on store needs, events and weekends. A minimum commitment of 10 to 20 hours per week is required. Please ensure your availability aligns with this schedule.

Work Environment

This job operates in a professional retail environment which includes both sales floor and warehouse/stockrooms. This position works mostly on the sales floor which uses equipment like cash registers, store phones, hand carts, dollies, ladders, rolling carts and rolling racks.

Physical Demands

Must be able to stand or walk on concrete flooring for prolonged time periods, bend, lift, grasp, reach, push and pull materials, walk on uneven surfaces, ladders and stairs and have the ability to lift up to 40lbs.

EEO Statement

The Church of Eleven22 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. The Church of Eleven22 reserves the right to discriminate on the basis of religion to the full extent permitted by law.

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