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Customer Service Email Support Representative Jobs in Utah

Agent Support Representative

Lehi, UT · On-site

$50K - $65K/yr

... delivering exceptional customer service, staying organized, and building lasting client ... Agent Support Representatives help ensure our clients feel informed, supported, and confident ...

Team Lead of Customer Service What You're Great At You are more than a support rep - you are a ... Serve as a primary point of contact for inbound customer inquiries via phone, email, and chat ...

Support and train store staff on AT&T product knowledge and customer experience best practices ... Strong interpersonal and communication skills with a service-oriented mindset * Highly organized ...

Support and train store staff on AT&T product knowledge and customer experience best practices ... Strong interpersonal and communication skills with a service-oriented mindset * Highly organized ...

Support and train store staff on AT&T product knowledge and customer experience best practices ... Strong interpersonal and communication skills with a service-oriented mindset * Highly organized ...

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Services Support Rep 2 Minimum Wage to Contractor: $15.54 (Approx. 3 Months, CTH) SLC, UT If ...

Showing results 41-60

Customer Service Email Support Representative information

See Utah salary details

$8

$17

$24

How much do customer service email support representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service email support representative in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What cities in Utah are hiring for Customer Service Email Support Representative jobs?

Cities in Utah with the most Customer Service Email Support Representative job openings:

Infographic showing various Customer Service Email Support Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Equipment Service Support Representative

Salt Lake City, UT

Ultradent Products Inc
Medical Equipment and Supplies Manufacturing • 501 - 1,000 employees

$15.50 - $21/hr

Full-time

Posted 9 days ago


Ultradent Products rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Equipment Concern Representative

Ultradent Products Inc., a 47-year global leader in dental manufacturing, is looking for a strong team member to join our Equipment Customer Service Support team (think curing lights and dental lasers). This role is a great fit for someone who enjoys solving problems, helping customers, and working collaboratively to find the right solution.

As an Equipment Concern Representative, you'll serve as an important connection between our customers and internal teams. You'll receive, document, investigate, and help resolve customer questions and concerns related to Ultradent equipment, product instructions and procedures, manufacturing, and shipping.

Success in this role is about more than resolving an issue. You'll listen carefully to understand each customer's concern, gather accurate information, identify potential solutions, and work toward an outcome that supports both the customer and Ultradent. You'll also ensure equipment-related complaints and concerns are accurately documented and communicated to Quality Assurance, helping us identify trends and continuously improve our products and modernize our processes.

We're looking for someone who brings empathy, professionalism, sound judgment, and a genuine desire to help. You'll represent Ultradent through every customer interaction by communicating with tact, friendliness, and care while maintaining the high standards of service our customers expect. This is an onsite role working a day shift. Specific work hours to be discussed in the interview process.

What you'll do

  • Answer inbound and outbound calls (no cold calling), emails, and tickets related to equipment repairs, technical questions, and customer inquiries

  • Guide customers on service expectations and next steps

  • Manage repairs and returns, working with vendors as needed

  • Partner with cross-functional teams to solve problems and support customers

  • Accurately document and track work across multiple systems

  • Identify opportunities to improve processes and how we operate

What we're looking for

  • Strong attendance and dependability (in-person role)

  • Positive attitude and ability to work well with others

  • Comfortable with change and shifting priorities

  • Strong attention to detail

  • Ability to type quickly and accurately

  • Comfortable working across multiple systems at the same time

  • Ability to manage multiple priorities in a fast-paced environment

  • Clear, professional communication

  • Self-motivated and able to take ownership of work

  • Solid problem-solving and critical thinking skills)

👉 If you prefer highly structured, predictable work, this role may not be the right fit. Will be subject to a background check and drug test after offer is made.

Ultradent is an Equal Opportunity Employer. We are a global culture where differences and perspectives are sought after, welcomed, and embraced. We consider all qualified applicants fairly, based on their experience, skills, and potential to contribute to our team. Our core values - Integrity, care, quality, innovation, and hard work- guide us daily. These values, when balanced, shape our workplace culture and ensure that we remain focused on our vision while maintaining a professional and inclusive environment.
VEVRAA Federal Contractor: For more information please contact us at Recruiting@ultradent.com
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