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Customer Service Email Agent Jobs in Springfield, MO

Remote Customer Service Agent

Springfield, MO ยท Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Customer Care Agent

Springfield, MO ยท On-site

$14 - $18.75/hr

Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ... Experience with chat, phone and email support; including proficient in computer systems and ...

Customer Care Agent

Springfield, MO ยท On-site

$14 - $18.75/hr

Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ... Experience with chat, phone and email support; including proficient in computer systems and ...

Customer Care Agent

Springfield, MO ยท On-site

$14.50 - $19.50/hr

Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ... Experience with chat, phone and email support; including proficient in computer systems and ...

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Customer Service Email Agent information

See Springfield, MO salary details

$8

$16

$24

How much do customer service email agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service email agent in Springfield, MO is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.12 per hour, depending on experience, location, and employer.
Infographic showing various Customer Service Email Agent job openings in Springfield, MO as of June 2026, with employment types broken down into 1% As Needed, 37% Full Time, 58% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,377 per year, or $16.5 per hour.

Remote Customer Service Agent

Springfield, MO โ€ข Remote

Liveops
Recruiting and Staffing Servicesย โ€ขย 201 - 500 employees

$14 - $18.75/hr

Contractor

Re-posted 6 hours ago


Job description

Customer Service Agent โ€” Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000