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Customer Service Desk Associate Jobs in Covington, GA

Crunch Fitness - CR Holdings

Front Desk Associate

Lilburn, GA · On-site

$13 - $16.50/hr

 Front Desk Associate- NEW Stone Mountain Club ​ HERE WE GROW AGAIN! Are you ready to leave ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

New

Crunch Fitness

Front Desk Associate

Lawrenceville, GA · On-site

$12.75 - $16.50/hr

Front Desk Associate- Snellville Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness

Front Desk Associate

Lilburn, GA · On-site

$13 - $16.50/hr

Front Desk Associate- NEW Stone Mountain Club HERE WE GROW AGAIN! Are you ready to leave average ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

New

Crunch Fitness

Front Desk Associate

Snellville, GA · On-site

$12 - $15.50/hr

Front Desk Associate- Snellville Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

EyeSouth Partners

Front Desk Associate

Mcdonough, GA · On-site

$12.75 - $16.50/hr

Front Desk Associate The Front Desk Associate provides exceptional patient service, both in person ... and gives superb customer service • Obtains and reviews patient demographic and insurance ...

Clayton Eye Center

Front Desk Associate

Mcdonough, GA

$12.75 - $16.50/hr

Position Summary The Front Desk Associate provides exceptional patient service, both in person and ... Responsibilities Displays high level of professionalism and gives superb customer service Obtains ...

PetSuites

Customer Service Supervisor

Lawrenceville, GA · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Supervisor

Lawrenceville, GA · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

Roses Discount Stores

Customer Service Associate

Lithonia, GA · On-site

$13.25 - $18.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Roses Discount Stores

Customer Service Associate

Monroe, GA · On-site

$13.25 - $18.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Roses Discount Stores

Customer Service Associate

Winder, GA · On-site

$12.75 - $17.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Big Lots

Customer Service Associate

Covington, GA · On-site

$12.25 - $17/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve. As a Big Lots ...

Dollar Tree

Customer Service Associate

Conyers, GA · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Conyers, GA · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Variety Stores LLC

Customer Service Associate

Monroe, GA · On-site

$13.50 - $18.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Stonecrest, GA · On-site

$13.25 - $18.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Winder, GA · On-site

$12.75 - $17.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

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All JobsCustomer Service Desk Associate JobsCustomer Service Desk Associate Jobs in Covington, GA

Customer Service Desk Associate information

See Covington, GA salary details

$7

$14

$23

How much do customer service desk associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service desk associate in Covington, GA is $14.54, according to ZipRecruiter salary data. Most workers in this role earn between $11.83 and $16.30 per hour, depending on experience, location, and employer.

What does a customer service desk associate do?

A Customer Service Desk Associate is responsible for assisting customers with inquiries, resolving issues, processing returns or exchanges, and providing information about products and services. They serve as the primary point of contact for customers either in person, over the phone, or via email. Their goal is to ensure a positive customer experience, handle complaints professionally, and help maintain customer satisfaction. Customer Service Desk Associates may also assist with administrative tasks and coordinate with other departments to address customer needs.

What are the key skills and qualifications needed to thrive as a customer service desk associate, and why are they important?

To thrive as a Customer Service Desk Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office tools is typically required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues effectively. These skills and qualities are important because they enable associates to deliver excellent service, enhance customer satisfaction, and support smooth daily operations.

What are some common challenges customer service desk associates face, and how can they overcome them?

Customer Service Desk Associates often encounter high volumes of inquiries and must address a wide range of issues promptly and professionally. One common challenge is managing difficult or frustrated customers while maintaining a positive attitude. Associates can overcome this by practicing active listening, staying patient, and using problem-solving skills to resolve concerns efficiently. Additionally, balancing multiple tasks such as answering calls, responding to emails, and handling in-person requests requires strong organizational skills and the ability to prioritize. Team collaboration and clear communication with supervisors and colleagues also help in addressing complex cases and ensuring customer satisfaction.

What is the difference between Customer Service Desk Associate vs Customer Support Specialist?

AspectCustomer Service Desk AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentFront-line customer service in retail, tech, or service industriesCustomer support via phone, email, or chat, often in call centers or remote settings
Employer & Industry UsageRetail stores, tech companies, service providersTech companies, software firms, telecommunications
Common Search & ComparisonCustomer Service Desk Associate vs Customer Support Specialist

The Customer Service Desk Associate typically handles in-person customer interactions at a physical location, focusing on immediate issue resolution. In contrast, the Customer Support Specialist often provides remote assistance through digital channels, dealing with technical or product-related inquiries. Both roles require strong communication skills and customer service experience but differ mainly in work environment and interaction methods.

What cities near Covington, GA are hiring for Customer Service Desk Associate jobs?

Cities near Covington, GA with the most Customer Service Desk Associate job openings:

Customer Service Desk Associate jobs near you
Infographic showing various Customer Service Desk Associate job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,245 per year, or $14.5 per hour.

Front Desk Associate

Lilburn, GA • On-site

Crunch Fitness - CR Holdings
Fitness and Sports Centers • 1 - 5K employees
Learn more about Crunch Fitness - CR Holdingsexternal

$13 - $16.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Crunch Fitness rating

5.7

Company rating: 5.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

Job description




Front Desk Associate- NEW Stone Mountain Club
​
 

HERE WE GROW AGAIN! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 95+ clubs open and 100+ more planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry.

At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high-paced, team-first culture.

Working at Crunch isn’t just a job, it’s a launchpad for career growth, leadership development, and personal success. If you’re motivated, competitive, and ready to make an impact, apply today and be part of our unstoppable momentum.

Job Summary:

As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

What We’re Looking For:

  • Positive, high-energy attitude with a passion for helping others
  • Team player with strong communication and organizational skills
  • Results-driven mindset and willingness to go above and beyond
  • Sales or customer service experience
  • Bilingual Spanish/English (a plus)
  • Professional, reliable, and coachable
  • Ready to contribute to a winning team culture

What You’ll Get in Return:

  • Hourly compensation with incentivized commission structure
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off
  • Life Insurance and Short-Term Disability
  • Complimentary Crunch Membership
  • Discounted Personal Training
  • Career advancement in a rapidly growing company
  • Ongoing training, development, and leadership opportunities

This is more than a front desk role, this is your foot in the door to something bigger. If you're ready to bring the energy, exceed expectations, and grow with a team that values performance, let’s get to work.

About CR Fitness

CR Fitness is a leading franchisee of Crunch Fitness.  The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry.  With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness. 

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

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What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

View All Crunch Fitness Jobs