Customer Service Data Entry Jobs in Riverside, CA

The Pharmacy Technician (Data Entry)will assist the Pharmacist with typing/inputting new prescription drug orders for prescribed medications in a central fill and retail pharmacy environment. This includes billing insurance and working through insurance claims/rejections.

This is a full-time position that is based in (3020 Saturn St.) Brea, CA and the work schedule is  Mon. through Fri. 8:30a. to 5:00pm.

The ideal candidate should demonstrate exceptional typing and data entry skills, ensuring a high level of accuracy.

About the Role:

• Remove drug(s) from stock; count, pour, or mix pharmaceuticals 
• Place the product into a container 
• Affix the label or labels to the container 
• Package/repackage as needed 
• Type prescription label(s) or enter prescription information into a computer record system 
• Verify/re-verify insurance benefits 
• Interact courteously with patients and team members to develop and maintain positive, professional relationships
• Answer incoming and make outbound calls to patients, case managers, providers, insurance companies, etc. 
• Clearly write routine reports and correspondence
• Handle payment transactions at Point of Service (POS) and reconcile beginning and end-of-day transactions
• Coordinate prescription deliveries 
• Proactively identify and analyze problems and provide effective solutions 
• Embrace and perform in the spirit of the company’s core values and goals 

About You:

• High school diploma or GED; Associate's degree or higher preferred, especially in a related healthcare field
• Must have an active and good standing Pharmacy Technician License in the State of CA
• One or more years of related pharmacy experience
• National Pharmacy Technician certification (PTCB or NHA) preferred
• Proficient in English with strong verbal and written communication skills
• Bilingual in Spanish preferred
• Strong MS Office computer skills 
• Exceptional and accurate data entry skills are essential
• Experience with insurance/third parties including working through rejections and calling insurance for rejections/member eligibility details
• Experience with pharmacy software such as PioneerRx, QSI, etc. preferred
• Must have a positive attitude, be energetic and flexible, have excellent phone etiquette, and provide exceptional customer service

At Avita Care Solutions, compassionate care is at the heart of everything we do. Join Avita and get inspired to be the care that unlocks the full potential of health for all. We’re committed to promoting health equity by providing comprehensive, integrated access to pharmacy services, clinical care delivery and digital health through our individualized and culturally competent LGBTQ+, HIV, PrEP, and sexual wellness care. Avita is a proud member of the U.S. Business Action to End HIV and has been recognized multiple times by the Human Rights Campaign Foundation as a Best Place to Work for LGBTQ+ Equality.

Avita is an Equal Opportunity Employer dedicated to building a diverse, inclusive, and authentic workplace. We welcome everyone by recruiting, hiring, and promoting individuals without regard to their sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other status protected by applicable law. Avita also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. 

Pay range: $19- $26 per hour, based on credentials and geographic location.

Avita Care Solutions offers a comprehensive benefits package:

Healthcare benefits (medical, dental, vision) for eligible team members and their families, along with additional company paid and voluntary benefit offerings.

Six company paid holidays and three personal floating holidays, paid time off (PTO), paid leaves - two weeks paid parental leave, bereavement, sick leave, time to vote and jury duty, award recognition program, professional learning and development opportunities.

Company paid benefits – basic life and AD&D, Maven and Health Care Advocate Work/Life Balance Program, health/dependent flexible spending.

Voluntary benefits – long and short-term disability, pet insurance, legal, accident, hospital indemnity, critical illness, whole and supplementary life insurance, identity theft protection, 401(K) retirement savings plan with company match.

All benefits are subject to the applicable plan terms.