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Customer Service Collections Agent Jobs in Iowa (NOW HIRING)

Service Legends

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job SummaryWe're searching for a Customer Service Agent to join our organization. This role is the first point of contact for many of our clients and is primarily focused on ...

Service Legends

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job Summary We're searching for a Customer Service Agent to join our organization. This role is the first point of contact for many of our clients and is primarily focused on ...

Service Legends

Customer Service Agent

Des Moines, IA

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job Summary We're searching for a Customer Service Agent to join our organization. This role is the first point of contact for many of our clients and is primarily focused on ...

Service Legends

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job Summary We're searching for a Customer Service Agent to join our organization. This role is the first point of contact for many of our clients and is primarily focused on ...

Liveops

Remote Customer Service Agent

Iowa City, IA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dubuque, IA · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cedar Rapids, IA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ankeny, IA · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Council Bluffs, IA · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Davenport, IA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Showing results 1-20

All JobsCustomer Service Collections Agent JobsCustomer Service Collections Agent Jobs in Iowa

Customer Service Collections Agent information

What is the difference between Customer Service Collections Agent vs Customer Service Representative?

AspectCustomer Service Collections AgentCustomer Service Representative
Primary RoleCollect overdue payments and manage delinquent accountsAssist customers with inquiries, product info, and support
Required SkillsDebt collection, negotiation, persistenceCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, debt collection agenciesRetail, call centers, corporate offices
CertificationsNone typically required, but collections training helpfulNone typically required

While both roles involve customer interaction, the Customer Service Collections Agent focuses on recovering overdue payments, often requiring negotiation skills. In contrast, the Customer Service Representative provides general support and assistance to customers. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What cities in Iowa are hiring for Customer Service Collections Agent jobs?

Cities in Iowa with the most Customer Service Collections Agent job openings:

Customer Service Collections Agent jobs near you
Infographic showing various Customer Service Collections Agent job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service/Collection Agent - HVC CF

Cedar Falls, IA • On-site

CBE Companies
See more jobs at CBE Companiesexternal

$14 - $15/hr

Other

Re-posted 24 days ago

CBE Companies rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Description:

Job Description:

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY.

Now is the time to takeTHE NEXT STEPand come toCBEfor a career.

You could start as aCustomer Service/Collections Agentas soon as Monday, September 14th, 2026.

FLEXIBLE SCHEDULES AVAILABLE: Full-time

Full-time (40hr): 4 days of either 7AM-4PM or 8AM-5PM. 1 day of 11AM-8PM

In-Office Environment, Competitive Pay, Benefits AND you can earn Commission!

CBE provides 3 weeks paid training and supports you every step of the way!

Strong Belief in Promote from Within (Your New Career is up to you)

Apply TODAY!

Purpose of the Position:As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

  • At least 18 years of age

  • High School Diploma or GED

  • 9+ months of work history (customer service experience preferred)

  • Computer and typing skills required

  • Excellent attendance

  • Self-starter with great attention to detail

  • Customer service mindset

  • Strong communication, persuasion, and negotiation skills

  • Ability to handle multiple tasks simultaneously

  • Strong work ethic

  • A competitive spirit, an unrelenting drive to be the best

  • Ability to learn new information and integrate processes

  • Achieve schedule adherence and compliance expectations

  • Meet productivity and call quality standards as set by the company

  • Problem solving skills & ability to recommend solutions

Additional Information:

  • Training: CBE provides 3 weeks of paid training, no call center experience necessary!

  • Day shift available for full-time work

  • Compensation:$14.00 - $15.00 + per hour plus commissions.

  • This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

CF#1

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

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