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Customer Service Clerk Jobs in Raleigh, NC (NOW HIRING)

Costco Wholesale Corporation

Pharmacy Service Clerk

Apex, NC · On-site

$13.75 - $16.75/hr

Position Summary Assists customers at the counter, retrieves prescriptions, rings up orders ... Provides a high level of member service. Job Duties * Greets and assists customers at the counter ...

HYATT Hotels

Front Desk Clerk

Raleigh, NC · On-site

$13.50 - $16.75/hr

Front Desk Clerk Or Guest Services Clerk As a Front Desk Clerk or Guest Services Clerk at Concord ... Prior hospitality or customer service experience is a plus * Strong interpersonal and communication ...

Harris Teeter

Part Time Office Assistant

Cary, NC · On-site

$15.50 - $20.50/hr

May be assigned to be the on-duty floor monitor, customer service clerk, cashier, and/or bagger when appropriate. QUALIFICATIONS. To perform this job successfully, an individual must be able to ...

Harris Teeter

Full Time Office Assistant

Durham, NC · On-site

$16.25 - $21.25/hr

May be assigned to be the on-duty floor monitor, customer service clerk, cashier, and/or bagger when appropriate. QUALIFICATIONS. To perform this job successfully, an individual must be able to ...

Harris Teeter

Part Time Accountant

Durham, NC · On-site

May be assigned to be the on-duty floor monitor, customer service clerk, cashier, and/or bagger when appropriate. To perform this job successfully, an individual must be able to perform each ...

New

RETAIL

Part Time Fuel Clerk

Durham, NC · On-site

$15.25 - $18.50/hr

Provides superior customer service. Sells products available at the fuel Center in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive ...

RETAIL

Part Time Fuel Clerk

Wake Forest, NC · On-site

$13.50 - $16.50/hr

Provides superior customer service. Sells products available at the fuel Center in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive ...

RETAIL

Full Time Fuel Clerk

Durham, NC · On-site

$15.25 - $18.50/hr

Provides superior customer service. Sells products available at the fuel Center in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive ...

RETAIL

Part Time Fuel Clerk

Holly Springs, NC · On-site

$13.75 - $16.75/hr

Provides superior customer service. Sells products available at the fuel Center in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive ...

RETAIL

Part Time Fuel Clerk

Durham, NC · On-site

$15.25 - $18.50/hr

Provides superior customer service. Sells products available at the fuel Center in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive ...

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$13.50 - $16.75/hr

... customer service experience is a plus • Strong interpersonal and communication skills • Ability to multitask and remain professional in a fast-paced environment • Detail-oriented with strong ...

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$13.50 - $16.75/hr

... customer service experience is a plus • Strong interpersonal and communication skills • Ability to multitask and remain professional in a fast-paced environment • Detail-oriented with strong ...

Concord Hospitality

Front Desk Clerk

Raleigh, NC · On-site

$15 - $17/hr

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the ... Focused on providing exceptional customer service. * Able to problem solve and resolve issues ...

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Showing results 41-60

All JobsCustomer Service Clerk JobsCustomer Service Clerk Jobs in Raleigh, NC

Customer Service Clerk information

See Raleigh, NC salary details

$9

$16

$22

How much do customer service clerk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service clerk in Raleigh, NC is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.98 per hour, depending on experience, location, and employer.

What is a customer service clerk?

Customer Service Clerks are professionals who assist customers by providing information, answering questions, processing orders, and resolving issues related to products or services. They typically work in retail stores, call centers, or office environments, serving as the main point of contact between a business and its customers. Their duties include handling inquiries, managing returns or complaints, and ensuring customer satisfaction. Good communication, problem-solving skills, and a friendly attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service clerk?

To thrive as a Customer Service Clerk, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is typically required. Patience, problem-solving abilities, and a positive attitude help you excel when interacting with diverse customers and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and smooth daily operations.

What are the most common challenges faced by customer service clerks, and how can they be managed effectively?

Customer Service Clerks often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and staying updated on company policies and products. To manage these effectively, clerks benefit from strong communication skills, patience, and the ability to remain calm under pressure. Regular training sessions, clear escalation procedures, and teamwork with colleagues can also help resolve complex issues efficiently while maintaining a positive customer experience.

What is the difference between Customer Service Clerk vs Cashier?

AspectCustomer Service ClerkCashier
Primary RoleAssist customers, answer inquiries, handle returnsProcess sales transactions, handle cash register
Work EnvironmentRetail stores, supermarkets, customer service countersRetail stores, supermarkets, restaurants
CredentialsHigh school diploma often required, customer service skillsHigh school diploma, basic math skills, cash handling experience
Employer & IndustryRetail, hospitality, service industriesRetail, food service, entertainment venues

While both roles involve direct customer interaction, a Customer Service Clerk focuses on assisting customers with inquiries and issues, whereas a Cashier primarily handles sales transactions. The roles often overlap in retail environments, but their core responsibilities differ, with Customer Service Clerks emphasizing customer support and Cashiers focusing on payment processing.

What are two jobs that require customer service skills?

Customer Service Clerks are roles that require strong customer service skills, including communication, problem-solving, and patience. Other jobs that require these skills include retail associates and call center representatives, both of which involve interacting directly with customers to address their needs and resolve issues.
Customer Service Clerk jobs near you
Infographic showing various Customer Service Clerk job openings in Raleigh, NC as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Temporary. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $34,601 per year, or $16.6 per hour.

Full Time Assistant Customer Service Manager DLT 394

RETAIL

Durham, NC • On-site

Full-time

Re-posted 8 days ago

Harris Teeter rating

6.3

Company rating: 6.3 out of 10

Based on 869 frontline employees who took The Breakroom Quiz

46th of 123 rated grocery stores

Job description

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor
monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
 
SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
 
EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
 
PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
 
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
 
COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
 
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
 
REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
 
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire
orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
 
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds
and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
 
WORK ENVIRONMENT. The work environment characteristics described here are representative of those
an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually
moderate.
Additional Information
  • Posting Date: Aug 4, 2026
Compensation

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