ZipRecruiter

Log In

1

Customer Service Call Center Representative Jobs in Springfield, OH

Rumpke

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

Rumpke

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21/hr

This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

Must be at least 18 years of age. * 2 years of customer service experience required. Previous call center experience preferred. * Ability to complete YUSA's Listen First training module. * Proficient ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH

$13.50 - $16.20/hr

Must be at least 18 years of age. * 2 years of customer service experience required. Previous call center experience preferred. * Ability to complete YUSA's Listen First training module. * Proficient ...

Premier Health

MEDICAL CENTER REPRESENTATIVE

Dayton, OH · On-site

Medical Center Representative The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration, customer service for the operation of the ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Must be at least 18 years of age. * 2 years of customer service experience required. Previous call center experience preferred. * Ability to complete YUSA's Listen First training module. * Proficient ...

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH

$16 - $19.20/hr

Call Center Coordinator Association Services Office Dayton, OH Full-Time/Non-Exempt $16.00-$19.20 ... Experience in customer service preferred. * Ability to complete YUSA's Listen First training module.

New

previous page

Showing results 41-60

All JobsCustomer Service Call Center Representative JobsCustomer Service Call Center Representative Jobs in Springfield, OH

Customer Service Call Center Representative information

See Springfield, OH salary details

$9

$16

$24

How much do customer service call center representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service call center representative in Springfield, OH is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.31 per hour, depending on experience, location, and employer.

What is a customer service call center representative?

Customer Service Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. They assist customers with inquiries, resolve complaints, provide product or service information, and may process orders or returns. These representatives are skilled in communication, problem-solving, and maintaining a positive customer experience. They often use specialized software and follow company protocols to ensure efficient and effective service.

What are the key skills and qualifications needed to thrive as a customer service call center representative?

To thrive as a Customer Service Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and knowledge bases is commonly required. Patience, resilience, and a professional, empathetic demeanor help representatives handle difficult situations and build customer rapport. These skills and qualities are essential for delivering efficient, positive customer experiences and maintaining company reputation.

What are some common challenges faced by customer service call center representatives, and how can they be managed effectively?

Customer Service Call Center Representatives often encounter high call volumes, handling difficult or upset customers, and managing time efficiently between calls and administrative tasks. These challenges can be managed by developing strong communication skills, staying patient and empathetic, and utilizing available support resources such as call scripts, escalation procedures, and teamwork. Regular training and feedback from supervisors also help representatives continuously improve their performance and cope with the fast-paced environment.

What is the difference between Customer Service Call Center Representative vs Customer Support Specialist?

AspectCustomer Service Call Center RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; certifications vary by industry
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedOnline platforms, email, chat, sometimes calls
Employer & Industry UsageCustomer service departments across industriesTech, software, retail, service industries
Common Search & ComparisonCustomer Service Call Center Representative vs Customer Support Specialist

While both roles focus on assisting customers, the Customer Service Call Center Representative primarily handles inbound and outbound calls in a call center setting, whereas the Customer Support Specialist often provides support via online channels like chat or email, with a broader focus on technical or product-specific assistance.

What are popular job titles related to Customer Service Call Center Representative jobs in Springfield, OH?

For Customer Service Call Center Representative jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Customer Service Call Center Representative jobs in Springfield, OH look for?

The top searched job categories for Customer Service Call Center Representative jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Customer Service Call Center Representative jobs?

Cities near Springfield, OH with the most Customer Service Call Center Representative job openings:

Customer Service Call Center Representative jobs near you
Infographic showing various Customer Service Call Center Representative job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $33,821 per year, or $16.3 per hour.

Remote Customer Service Representative

Liveops

Springfield, OH • Remote

$20/hr

Contractor

Re-posted 5 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

View All Liveops Jobs

Apply