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Customer Service Associate Jobs in Troy, AL (NOW HIRING)

SunStop

Food Service Associate

Elba, AL · On-site

$11.25 - $14.75/hr

We are seeking enthusiastic and customer-focused individuals to join our team as Food Service Associates in our Deli department. In this role, you will play a key part in delivering an exceptional ...

SunStop

Food Service Associate

Ozark, AL

$12.50 - $16.50/hr

We are seeking enthusiastic and customer-focused individuals to join our team as Food Service Associates in our Deli department. In this role, you will play a key part in delivering an exceptional ...

Ben E. Keith

Customer Service Representative

Elba, AL · On-site

$12.75 - $17.50/hr

Two-year associates degree from college or technical school; or three to six months related ... customers. We believe our differences are also our strengths and we want to do all we can to use ...

ThompsonGas

Customer Service Representative

Louisville, AL · On-site

$17.75 - $24.25/hr

Customer Service Representative ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are ...

CGI

Customer Service Representative

Troy, AL · On-site

$15 - $20.25/hr

Customer Service Representative Category: Service Desk / End User Services Main location: United States, Alabama, Troy Position ID: J0526-0859 Employment Type: Full Time Position Description: At CGI ...

Troy University

Customer Service Representative

Troy, AL · On-site

$15 - $20.25/hr

Posting Details Position Information Posting Number SF1021P Position Title Customer Service Representative Position Type Classified Staff/Hourly Department Troy Online - Call Center Division Finance ...

Troy University

Customer Service Representative

Troy, AL · On-site

$15 - $20.50/hr

Posting Details Position Information Posting Number SF1021P Position Title Customer Service Representative Position Type Classified Staff/Hourly Department Troy Online - Call Center Division Finance ...

CGI Inc.

Customer Service Representative

Troy, AL · On-site

$12 - $15/hr

Customer Service Representative Category: Service Desk / End User Services Main location: United States, Alabama, Troy Position ID:J0526-0859 Employment Type: Full Time Position Description: At CGI ...

Pizza Hut

CSR

Ozark, AL · On-site

$14.50 - $19.50/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and ...

Legacy LLC

CSR

Ozark, AL · On-site

$14.50 - $19.50/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and ...

Kimber

Customer Service Representative I

Troy, AL · On-site

$15 - $20.25/hr

Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly Department: Customer Service Reports To: Customer Support Supervisor Date: July 16, 2026 SUMMARY ...

KIMBER MFG., INC.

Customer Service Representative I

Troy, AL · On-site

$15 - $20.25/hr

Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly Department: Customer Service Reports To: Customer Support Supervisor Date: July 16, 2026 SUMMARY ...

The Boyd Group

Collision CSR

Troy, AL · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

The Boyd Group

Collision CSR

Troy, AL · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

The Boyd Group

Collision CSR

Troy, AL · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

Gerber Collision & Glass

Collision CSR

Troy, AL · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

The Boyd Group

Collision CSR

Troy, AL

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

Lowe's

Retail Sales - Part Time

Troy, AL

$14 - $16.25/hr

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Troy, AL

Customer Service Associate information

See Troy, AL salary details

$8

$16

$25

How much do customer service associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service associate in Troy, AL is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Troy, AL?

The most popular types of Customer Service jobs in Troy, AL are:

What job categories do people searching Customer Service Associate jobs in Troy, AL look for?

The top searched job categories for Customer Service Associate jobs in Troy, AL are:

What cities near Troy, AL are hiring for Customer Service Associate jobs?

Cities near Troy, AL with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Troy, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,498 per year, or $16.1 per hour.

Food Service Associate

SunStop

Elba, AL • On-site

$11.25 - $14.75/hr

Full-time

Re-posted 21 days ago

Job description

We are seeking enthusiastic and customer-focused individuals to join our team as Food Service Associates in our Deli department. In this role, you will play a key part in delivering an exceptional dining experience by preparing and serving high-quality food while maintaining strict food safety and sanitation standards.The ideal candidate is passionate about food, enjoys providing excellent service, and thrives in a fast-paced environment. Previous experience in food service, particularly as a restaurant cook or deli clerk, is a strong plus.Responsibilities:Prepare and serve food according to company recipes and quality standardsProvide best-in-class customer service with a positive and professional attitudeMaintain a clean, organized, and sanitary work area at all timesFollow all food safety guidelines and sanitation proceduresContribute to a team environment and assist with various kitchen and deli duties as neededQualifications:Friendly, energetic, and customer-service oriented personalityBilingual in English and Spanish is a plus but not requiredPrior experience in a restaurant, deli, or food service environment is preferred but not required

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