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Customer Service Associate Jobs in Suffolk, VA (NOW HIRING)

Customer Service Associate

Smithfield, VA ยท On-site

$13.50 - $18.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Customer Service Associate

Chesapeake, VA ยท On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Customer Service Associate

Chesapeake, VA ยท On-site

$13.25 - $18.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Customer Service Associate

Portsmouth, VA ยท On-site

$14.25 - $19.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Customer Service Associate

Williamsburg, VA ยท On-site

$35K - $52K/yr

As a Customer Service Associate at Chesapeake Bank, you'll be the friendly face that our customers rely on for their banking needs. You'll provide exceptional service, assist with transactions, and ...

Customer Service Associate

Williamsburg, VA ยท On-site

$35K - $52K/yr

As a Customer Service Associate at Chesapeake Bank, you'll be the friendly face that our customers rely on for their banking needs. You'll provide exceptional service, assist with transactions, and ...

Customer Service Associate

Norfolk, VA ยท On-site

$14 - $19.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve. As a Big Lots ...

Customer Service Associate

Hampton, VA ยท On-site

$14.25 - $19.75/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve. As a Big Lots ...

Customer Service Associate

Yorktown, VA ยท On-site

$12.75 - $17.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Customer Service Associate

Virginia Beach, VA ยท On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Chesapeake, VA ยท On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Suffolk, VA ยท On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Norfolk, VA ยท On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Norfolk, VA ยท On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Carrollton, VA ยท On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Suffolk, VA ยท On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Suffolk, VA ยท On-site

$13.50 - $18/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Showing results 21-40

Customer Service Associate information

See Suffolk, VA salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service associate in Suffolk, VA is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

What are the most commonly searched types of Customer Service jobs in Suffolk, VA? The most popular types of Customer Service jobs in Suffolk, VA are:
What cities near Suffolk, VA are hiring for Customer Service Associate jobs? Cities near Suffolk, VA with the most Customer Service Associate job openings:
Infographic showing various Customer Service Associate job openings in Suffolk, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,911 per year, or $16.3 per hour.