As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
Quick apply
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
Sales Associate
Red Deer, AB · On-site
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...
Sales Associate
Red Deer, AB · On-site
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...
(CAN) Grocery Associate
Red Deer, AB · On-site
CA$16.15/hr
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in ... In this role, you deliver excellent customer service by living Walmart's values, keeping the ...
(CAN) Grocery Associate
Red Deer, AB · On-site
CA$16.15/hr
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in ... In this role, you deliver excellent customer service by living Walmart's values, keeping the ...
DAIRY FROZEN ASSOCIATE
Sylvan Lake, AB · On-site
CA$16.15/hr
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable ... In this role, you deliver excellent customer service by living Walmart's values, maintaining a ...
DAIRY FROZEN ASSOCIATE
Sylvan Lake, AB · On-site
CA$16.15/hr
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable ... In this role, you deliver excellent customer service by living Walmart's values, maintaining a ...
(CAN) Grocery Associate
Red Deer, AB · On-site
CA$16.15/hr
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in ... In this role, you deliver excellent customer service by living Walmart's values, keeping the ...
(CAN) Grocery Associate
Red Deer, AB · On-site
CA$16.15/hr
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in ... In this role, you deliver excellent customer service by living Walmart's values, keeping the ...
(CAN) Dairy Frozen Associate
Red Deer, AB · On-site
CA$16.15/hr
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable ... In this role, you deliver excellent customer service by living Walmart's values, maintaining a ...
(CAN) Dairy Frozen Associate
Red Deer, AB · On-site
CA$16.15/hr
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable ... In this role, you deliver excellent customer service by living Walmart's values, maintaining a ...
(CAN) Dairy Frozen Associate
Red Deer, AB · On-site
CA$16.15/hr
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable ... In this role, you deliver excellent customer service by living Walmart's values, maintaining a ...
(CAN) Dairy Frozen Associate
Red Deer, AB · On-site
CA$16.15/hr
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable ... In this role, you deliver excellent customer service by living Walmart's values, maintaining a ...
Part Time Sales Associate
Sylvan Lake, AB · On-site
CA$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Part Time Sales Associate
Sylvan Lake, AB · On-site
CA$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Seasonal Sales Associate
Red Deer, AB · On-site
As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll ...
Seasonal Sales Associate
Red Deer, AB · On-site
As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll ...
Full Time Sales Associate
Sylvan Lake, AB · On-site
CA$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Full Time Sales Associate
Sylvan Lake, AB · On-site
CA$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Part Time Sales Associate
Lacombe, AB · On-site
$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Part Time Sales Associate
Lacombe, AB · On-site
$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Sales Associate
Red Deer, AB · On-site
As a Sales Associate, you will be the first face of the brand for growing families. You'll ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...
Sales Associate
Red Deer, AB · On-site
As a Sales Associate, you will be the first face of the brand for growing families. You'll ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...
Warehouse Associate
Red Deer, AB · On-site
As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Maintains counter stock and assists with some customer service activities * As the apprentice ...
Warehouse Associate
Red Deer, AB · On-site
As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Maintains counter stock and assists with some customer service activities * As the apprentice ...
(CAN) Deli Bakery Team Associate
Red Deer, AB · On-site
CA$16.45/hr
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with stocking and the ...
(CAN) Deli Bakery Team Associate
Red Deer, AB · On-site
CA$16.45/hr
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with stocking and the ...
(CAN) Modular Team Associate
Red Deer, AB · On-site
CA$16.45/hr
To provide customer service by completing all modulars and ensuring they are safely stocked. This ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...
(CAN) Modular Team Associate
Red Deer, AB · On-site
CA$16.45/hr
To provide customer service by completing all modulars and ensuring they are safely stocked. This ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...
Warehouse Associate
Red Deer, AB · On-site
... customers' success through reliable, innovative products and outstanding service. Join us in ... We are currently seeking an experienced Warehouse Associate to join our Red Deer team. Duties and ...
Quick apply
Warehouse Associate
Red Deer, AB · On-site
... customers' success through reliable, innovative products and outstanding service. Join us in ... We are currently seeking an experienced Warehouse Associate to join our Red Deer team. Duties and ...
Home Centre Associate Casual: Up to 24 hours per week Part-time: 24 - 36 hours per week ... Outstanding customer service and communication skills * Team player with the ability to work ...
Home Centre Associate Casual: Up to 24 hours per week Part-time: 24 - 36 hours per week ... Outstanding customer service and communication skills * Team player with the ability to work ...
Part Time Sales Associate (Store#3271 Blackfalds)
Blackfalds, AB · On-site
$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Part Time Sales Associate (Store#3271 Blackfalds)
Blackfalds, AB · On-site
$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Full Time Sales Associate (Store#3271 Blackfalds)
Blackfalds, AB · On-site
$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Full Time Sales Associate (Store#3271 Blackfalds)
Blackfalds, AB · On-site
$15/hr
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right ... Previous retail or customer service experience * Working knowledge of POS system * Possess outgoing ...
Customer Service Associate information
What is a customer service associate?
Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.
What are some common challenges customer service associates face and how can they effectively handle them?
Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.
Is a customer service associate an entry level job?
Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Red Deer, AB?
The most popular types of Customer Service jobs in Red Deer, AB are:
What job categories do people searching Customer Service Associate jobs in Red Deer, AB look for?
The top searched job categories for Customer Service Associate jobs in Red Deer, AB are:
What cities near Red Deer, AB are hiring for Customer Service Associate jobs?
Cities near Red Deer, AB with the most Customer Service Associate job openings:
Key responsibilities
Provide an engaging shopping experience to encourage customer connections and loyalty
Perform register functions and use sales, promotion, and product knowledge to increase sales
Assist in organizing the stockroom, maintaining visual standards, and ensuring a clean, inviting store environment
Torrid rating
5.4
Based on 172 frontline employees who took The Breakroom Quiz
74th of 104 rated fashion retailers
Job description
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.
What You'll Do:
- Provide an amazing shopping experience that will encourage positive customer connections and loyalty
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
- Cover the sales floor and helps ensure all visual standards are met
- Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop
What You'll Need:
- Previous sales or customer service experience a plus
- Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
- Be fashion focused and stay on top of current trends
Physical Requirements (with or without reasonable accommodation)
- Able to stand and walk around during scheduled
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs
- Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.
What You'll Get:
We offer a comprehensive package of benefits to employees, which depending on eligibility may include:
- Flexible schedules, associate discount 50%, additional monthly discount coupon, mental health resources, and employee stock purchase program (ESPP)
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to accommodations@torrid.com. Only messages left for this purpose will be returned.
About Torrid
Sourced by ZipRecruiter
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Rowland Heights, CA, US
Year founded
2001