Store - RED DEER, AB Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience.
Store - RED DEER, AB Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience.
Associate
Red Deer, AB · On-site
RBC Dominion Securities is Canada's leading full-service investment and wealth management firm. We ... Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal ...
Associate
Red Deer, AB · On-site
RBC Dominion Securities is Canada's leading full-service investment and wealth management firm. We ... Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal ...
Work Location Value Buds Red Deer Downtown About the Role Retail Sales Associate - Cannabis ... Customer service, retail, or hospitality experience is an asset * Strong communication skills and a ...
Work Location Value Buds Red Deer Downtown About the Role Retail Sales Associate - Cannabis ... Customer service, retail, or hospitality experience is an asset * Strong communication skills and a ...
Customer Service Representative/Dispatch (Part-Time) - Innisfail - Central Alberta Co-op
Innisfail, AB · On-site
Customer Service Representative/Dispatch Part-time: 24 - 36 hours per week. Eligible for benefits after 3 months. If you are relocating from another province, please ensure you have AB Health ...
Customer Service Representative/Dispatch (Part-Time) - Innisfail - Central Alberta Co-op
Innisfail, AB · On-site
Customer Service Representative/Dispatch Part-time: 24 - 36 hours per week. Eligible for benefits after 3 months. If you are relocating from another province, please ensure you have AB Health ...
(CAN) Fashion Associate
Sylvan Lake, AB · On-site
CA$16.15/hr
A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and ...
(CAN) Fashion Associate
Sylvan Lake, AB · On-site
CA$16.15/hr
A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and ...
(CAN) Stockperson/Cartpusher
CA$16.15/hr
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
(CAN) Stockperson/Cartpusher
CA$16.15/hr
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
(CAN)Stockperson/Cartpusher
Sylvan Lake, AB · On-site
CA$16.15/hr
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
(CAN)Stockperson/Cartpusher
Sylvan Lake, AB · On-site
CA$16.15/hr
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
(CAN)Stockperson/Cartpusher
Sylvan Lake, AB · On-site
CA$16.15/hr
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
(CAN)Stockperson/Cartpusher
Sylvan Lake, AB · On-site
CA$16.15/hr
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
In this role, you deliver excellent customer service by living Walmart's values, maintaining a ... Communicates with other associates to ensure floor coverage is maintained and customer needs are ...
In this role, you deliver excellent customer service by living Walmart's values, maintaining a ... Communicates with other associates to ensure floor coverage is maintained and customer needs are ...
Busy Veterinarian Practice in Red Deer is looking to add to our amazing team a full or part time CSR. We are a small animal practice that prides itself on putting the needs of our patients first. We ...
Busy Veterinarian Practice in Red Deer is looking to add to our amazing team a full or part time CSR. We are a small animal practice that prides itself on putting the needs of our patients first. We ...
(CAN) Overnight Associate
CA$16.15/hr
To provide customer service by completing assigned tasks relating to receiving and the flow of ... This Associate will function as part of a team to strategically plan and execute duties based on ...
(CAN) Overnight Associate
CA$16.15/hr
To provide customer service by completing assigned tasks relating to receiving and the flow of ... This Associate will function as part of a team to strategically plan and execute duties based on ...
(CAN) Overnight Associate
Sylvan Lake, AB · On-site
CA$16.15/hr
To provide customer service by completing assigned tasks relating to receiving and the flow of ... This Associate will function as part of a team to strategically plan and execute duties based on ...
(CAN) Overnight Associate
Sylvan Lake, AB · On-site
CA$16.15/hr
To provide customer service by completing assigned tasks relating to receiving and the flow of ... This Associate will function as part of a team to strategically plan and execute duties based on ...
Grocery associate
CA$16.15/hr
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in ... In this role, you deliver excellent customer service by living Walmart's values, keeping the ...
New
Grocery associate
CA$16.15/hr
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in ... In this role, you deliver excellent customer service by living Walmart's values, keeping the ...
New
(CAN) General Merchandise Associate
Red Deer, AB · On-site
CA$16.15/hr
A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking ...
(CAN) General Merchandise Associate
Red Deer, AB · On-site
CA$16.15/hr
A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking ...
(CAN) General Merchandise Associate
Red Deer, AB · On-site
CA$16.15/hr
A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking ...
(CAN) General Merchandise Associate
Red Deer, AB · On-site
CA$16.15/hr
A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking ...
(CAN) General Merchandise Associate
Red Deer, AB · On-site
CA$16.15/hr
A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking ...
(CAN) General Merchandise Associate
Red Deer, AB · On-site
CA$16.15/hr
A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking ...
Sales Associate
Red Deer, AB · On-site
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
Sales Associate
Red Deer, AB · On-site
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
Sales Associate
Red Deer, AB · On-site
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
Sales Associate
Red Deer, AB · On-site
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
Quick apply
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
Sales Associate
Red Deer, AB · On-site
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
Sales Associate
Red Deer, AB · On-site
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... Previous sales or customer service experience a plus * Ability to multitask in a fast-paced ...
Customer Service Associate information
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.
What are some common challenges customer service associates face and how can they effectively handle them?
Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.
What is a customer service associate?
Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Red Deer, AB?
The most popular types of Customer Service jobs in Red Deer, AB are:
What job categories do people searching Customer Service Associate jobs in Red Deer, AB look for?
The top searched job categories for Customer Service Associate jobs in Red Deer, AB are:
What cities near Red Deer, AB are hiring for Customer Service Associate jobs?
Cities near Red Deer, AB with the most Customer Service Associate job openings:
Part-time
Medical, Dental, Vision, PTO
Posted 9 days ago
Michaels rating
4.8
Based on 949 frontline employees who took The Breakroom Quiz
649th of 733 rated retailers
Job description
Store - RED DEER, ABDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
- Retail and/or customer service experience preferred
Physical Requirements
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Employment Type: PART_TIME
About Michaels
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