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Customer Service Associate Jobs in Pendleton, OR

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Customer Service Representative

Heppner, OR · On-site

$16 - $21.75/hr

Store Associate Store 2706859: 329 N Main St, Heppner, Oregon 97836 Shift Availability Flexible ... Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ...

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Customer Service Representative

Pendleton, OR · On-site

$16.25 - $22/hr

Store Associate Store 2706854: 309 SE Nye Ave, Pendleton, Oregon 97801 Shift Availability: Flexible ... Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ...

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Customer Service Representative

Hermiston, OR · On-site

$16.75 - $22.75/hr

Store Associate Store 2706863: 1430 N 1st St, Hermiston, Oregon 97838 Shift Availability Flexible ... Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ...

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Customer Service Representative

Hermiston, OR

$16.75 - $22.75/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...

Circle K

Customer Service Representative

Hermiston, OR

$16.75 - $22.75/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...

Circle K

Customer Service Representative

Heppner, OR

$16 - $21.75/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...

Circle K

Customer Service Representative

Pendleton, OR

$16.25 - $22/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...

Circle K

Customer Service Representative

Pendleton, OR

$16.25 - $22/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...

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Showing results 21-40

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Pendleton, OR

Customer Service Associate information

See Pendleton, OR salary details

$9

$17

$27

How much do customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service associate in Pendleton, OR is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Pendleton, OR? The most popular types of Customer Service jobs in Pendleton, OR are:
What job categories do people searching Customer Service Associate jobs in Pendleton, OR look for? The top searched job categories for Customer Service Associate jobs in Pendleton, OR are:
What cities near Pendleton, OR are hiring for Customer Service Associate jobs? Cities near Pendleton, OR with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Pendleton, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,151 per year, or $17.4 per hour.

BottleDrop Customer Care Associate - Hermiston

OREGON BEVERAGE RECYCLING COOPERATIVE

Hermiston, OR

$18.44/hr

Full-time

Re-posted 2 days ago

Oregon Beverage Recycling Cooperative rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

38th of 90 rated recycling and waste

Job description

Our Vision

A world where no resource is wasted.

Our Mission

To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively.

Our Values

We are loyal, resilient, trustworthy, creative, competent, and engaged.

Summary

The Customer Care Associate (CCA) is a redemption center employee who is positioned on the exterior of the site to assist with greeting/engaging with customers and ensuring that the exterior of the site meets company standards. This involves interacting with customers for the purpose of informing of redemption center policies and procedures as well as welcoming and answering any questions that customers may have upon entry. The employee is responsible for the appearance of the exterior of the building from a cleanliness standpoint to ensure the safety for our staff and customers.

Primary Duties & Responsibilities

  • Conducts regular monitoring of assigned Redemption Center properties, including but not limited to the parking lot, the perimeter of the Center, and within the Center (as needed).
  • Maintain the appearance of the redemption center exterior (and interior as needed) including removing all garbage and organization of shopping carts left on property.
  • Reporting irregularities, including but not limited to out of policy events, facility and safety hazards, and emergency situations to the site supervisor or AOS.
  • Professionally and politely engages and enforces policy infractions such as daily limits, out of state containers, or other items that might violate our Customer Code of Conduct.
  • Prepares and communicates timely and detailed reports of incidents
  • Educate and introduce customers to Oregon’s Bottle Bill and the BottleDrop system.
  • Adhere to OSHA Safety Standards and OBRC policies
  • Other job duties as assigned

Education/Experience

  • High School Diploma or GED required

Requirements – Skills, Job Knowledge & Abilities

  • Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners
  • Ability to work a flexible schedule to accommodate business needs

• Ability to lift and carry up to 50 lbs., stand for several hours a day, and climb ladders

  • Reliable transportation

Supervisory Responsibility

  • None

Travel

  • None

Working Conditions/Physical Requirements

  • Work outdoors in various temperatures/conditions.
  • Exposure to industrial equipment with moving mechanical parts.
  • Occasional exposure to odors of empty beverage containers.
  • Noise levels in designated areas of the redemption center require the use of approved hearing protection.
  • Must be able to frequently lift/carry up to 30lbs.
  • Must be able to occasionally lift/carry up to 50 lbs.
  • Push/pull 50+ lbs. frequently (wheeled bag racks).
  • Talking and hearing is frequently required.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Must be able to stand and walk.
  • Must be able to bend/stoop/crouch/squat.
  • Must be able to use arms/wrists/hands/grasp.
  • Must be able to occasionally climb and balance.

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