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Customer Service Associate Jobs in Paterson, NJ (NOW HIRING)

bav

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer Service Associate ...

Hadassah, WZOA, Inc.

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated respectfully and with due diligence ...

B&H Photo Video

Customer Service Associate

Manhattan, NY

$16 - $22/hr

Customer Service Associate At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award ...

B&H Photo Video

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Customer Service Associate At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award ...

Hadassah

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Customer Service Associate The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated ...

Jobs for Humanity

Customer Service Associate

Manhattan, NY · On-site +1

$16 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a ...

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a ...

CITY METAL TRADERS

Customer Service Associate

Queens, NY · On-site

$20 - $25/hr

Training & development Experienced Customer Service Associate to join our rapidly growing recycling company who will be responsible for: * Calling, emailing, texting customers to schedule follow-up ...

B&H Photo

Customer Service Associate

Manhattan, NY

$16 - $22/hr

Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer Service Associate ...

Hadassah

Customer Service Associate

New York, NY

$37K - $40K/yr

Salary Range:$37,000.00 To $40,000.00 Annually The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are ...

Wawa

Customer Service Associate

South Hackensack, NJ

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Wawa

Customer Service Associate

Butler, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Wayne, NJ

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

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Customer Service Associate information

See Paterson, NJ salary details

$9

$17

$27

How much do customer service associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service associate in Paterson, NJ is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What Do Customer Service Associates Do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a Customer Service Associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges Customer Service Associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What are Customer Service Associates?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Paterson, NJ? The most popular types of Customer Service jobs in Paterson, NJ are:
What are popular job titles related to Customer Service Associate jobs in Paterson, NJ? For Customer Service Associate jobs in Paterson, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service Associate jobs in Paterson, NJ look for? The top searched job categories for Customer Service Associate jobs in Paterson, NJ are:
What cities near Paterson, NJ are hiring for Customer Service Associate jobs? Cities near Paterson, NJ with the most Customer Service Associate job openings:
Customer Service Associate jobs near you

Customer Service Associate

bav

Manhattan, NY • On-site

$16 - $22/hr

Other

Posted 20 hours ago

Job description

Job Overview:

Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers.  The goal of a Customer Service Associate is to attain customer satisfaction by responding in a timely and professional manner.

Essential Responsibilities:

  • Responds to customer inquiries regarding the status of placed orders, billing, and shipping issues.
  • Handles all questions relating to RMA's, pricing issues, carrier claims, order modifications, and all other post order issues.
  • Gathers all necessary information for inquiries requiring further follow-up and coordinate with support associates as needed.

Specific Knowledge, Skills, and Abilities:

  • Well-versed on all current company policies and procedures.
  • Very strong verbal and written communication skills.
  • Professional and courteous demeanor.
  • Strong judgment with analytical problem-solving skills.
  • Team player within the Customer Service Department.
  • Works well under pressure.

About BAV

Sourced by ZipRecruiter

Industry

Convention and trade show organizers

Company size

11 - 50 Employees

Headquarters location

Buffalo, NY, US

Year founded

1988

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