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Customer Service Associate Jobs in Mission, TX (NOW HIRING)

La Lomita, Inc.

Customer Service Associate

Edinburg, TX · On-site

$10.50 - $14.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita Inc

Customer Service Associate

Mission, TX · On-site

$11.25 - $15.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita, Inc.

Customer Service Associate

Edinburg, TX · On-site

$10.50 - $14.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita Inc

Customer Service Associate

Hidalgo, TX · On-site

$11.50 - $16/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita, Inc.

Customer Service Associate

Mcallen, TX · On-site

$10.50 - $14.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita Inc

Customer Service Associate

Mcallen, TX · On-site

$10.50 - $14.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita Inc

Customer Service Associate

Mcallen, TX · On-site

$10.50 - $14.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita Inc

Customer Service Associate

Edinburg, TX · On-site

$10.50 - $14.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita, Inc.

Customer Service Associate

Mcallen, TX

$10.50 - $14.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita, Inc.

Customer Service Associate

Alamo, TX · On-site

$10.50 - $14.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita Inc

Customer Service Associate

Edinburg, TX · On-site

$10.50 - $14.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita Inc

Customer Service Associate

La Blanca, TX · On-site

$11 - $15.25/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Mission, TX

Customer Service Associate information

See Mission, TX salary details

$6

$13

$21

How much do customer service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service associate in Mission, TX is $13.25, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $14.86 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Mission, TX?

The most popular types of Customer Service jobs in Mission, TX are:

What are popular job titles related to Customer Service Associate jobs in Mission, TX?

For Customer Service Associate jobs in Mission, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Mission, TX look for?

The top searched job categories for Customer Service Associate jobs in Mission, TX are:

What cities near Mission, TX are hiring for Customer Service Associate jobs?

Cities near Mission, TX with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Mission, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $27,555 per year, or $13.2 per hour.

Customer Service Associate

Lacks Valley Stores Ltd

Mcallen, TX • On-site

$11/hr

Full-time

Posted 3 days ago

New

Key responsibilities

  • Assist customers with inquiries, feedback, and requests to build and maintain positive relationships.

  • Provide accurate information, address concerns, and offer prompt resolutions to customer issues.

  • Process customer contracts, handle transactions, and update customer information in the company's database.

Job description

Description:

Job Summary:


As a customer service associate you will be responsible for assisting customers with their inquiries, feedback, requests and in playing a crucial role in building and maintaining positive customer relationships. 


The essential job duties and responsibilities include the following:

  • Must have exceptional customer service skills, including effective communication, problem-solving, and empathy 
  • Provide accurate and helpful information to customers who have questions about products, services, or policies
  • Address customer concerns by conducting thorough investigations, identifying underlying causes, and offering prompt and satisfactory resolutions
  • Responsible for processing customer contracts, handling transactions, and handling credit applications 
  • Providing product or service recommendations based on customer's needs and preferences  
  • Updating customer information such as customer records and contact information in company's database
  • Handling customer inquiries via phone, email, and in person
  •  Must have strong written and verbal communication skills
  • Must maintain a positive and professional demeanor when interacting with customers, even in difficult situations 
  • May be asked to perform other duties as assigned, depending on the needs of the company
  • Must be able to read, write, and speak English fluently 
  • Fluency in Spanish is highly preferred  
  • Perform other duties as assigned by management 


Requirements:

Qualifications:

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Customer-focused attitude and ability to empathize
  • Basic computer proficiency
  • Problem-solving and conflict resolution abilities
  • Adaptability and willingness to learn
  • Patience and resilience in handling challenging situations
  • Ability to work in a team and follow guidelines
  • Attention to detail for accurate order processing
  • Must be able to read, write, and speak English fluently  
  • Fluency in Spanish is highly preferred 


Work conditions:

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Customer-focused attitude and ability to empathize
  • Basic computer proficiency
  • Problem-solving and conflict resolution abilities
  • Adaptability and willingness to learn
  • Patience and resilience in handling challenging situations
  • Ability to work in a team and follow guidelines
  • Attention to detail for accurate order processing
  • Previous customer service experience is a plus


Physical demands:

  • Stand, sit, and walk for extended periods
  • Lift and carry 25-40 pounds
  • Bend, kneel, and reach to organize and retrieve items
  • Frequent use of hands for handling inventory and processing transactions
  • Interact with customers and team members regularly


Work hours:

  • Customer service associates may work various shifts, including evenings, weekends, and holidays


We are an equal opportunity employer and welcome applications from all qualified candidates.