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Customer Service Associate Jobs in Milan, MI (NOW HIRING)

Walgreens

Customer Service Associate

Riverview, MI · On-site

$13 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ann Arbor, MI · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ypsilanti, MI · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Canton, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Livonia, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Future Soft IT

Customer Service Associate

Ypsilanti, MI · On-site

$13 - $18/hr

Key skills: * 2 years experience working in a Customer Service role * Answer incoming calls quickly and professionally using a headset * Diagnose customer needs in under one minute and determine next ...

mcw

Customer Service Associate

Monroe, MI · On-site

$13.50 - $18.50/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

mcw

Customer Service Associate

Monroe, MI · On-site

$13.50 - $18.50/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

Dollar Tree

Customer Service Associate I

Carleton, MI · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Belleville, MI · On-site

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Milan, MI

Customer Service Associate information

See Milan, MI salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service associate in Milan, MI is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.51 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Milan, MI?

The most popular types of Customer Service jobs in Milan, MI are:

What cities near Milan, MI are hiring for Customer Service Associate jobs?

Cities near Milan, MI with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Milan, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $34,325 per year, or $16.5 per hour.

Customer Service Associate

North Brothers Ford, Inc.

Westland, MI • On-site

$13.25 - $18.25/hr

Full-time

Re-posted 24 days ago

Job description

Customer Care Representative (Automotive Sales and Service Department)

Join a team that puts customer experience first. At North Brothers Ford, we are looking for a friendly, organized, and motivated Customer Care Representative to be a key part of our growing service department.

What You’ll Do
  • Be the first point of contact for our customers, handling incoming calls with professionalism and care
  • Schedule service appointments and ensure a smooth check-in experience
  • Follow up with customers after service visits to ensure satisfaction and build lasting relationships
  • Coordinate and manage a small fleet of loaner vehicles for customer convenience
  • Support the service team by following processes and ensuring accurate communication
  • Answer incoming phone leads for new and used car department
What We’re Looking For
  • A positive attitude and strong communication skills
  • Ability to multitask and manage multiple phone lines in a fast-paced environment
  • Strong attention to detail and ability to follow established processes and scripts
  • A team-oriented mindset with a willingness to learn and grow

Previous experience in customer service or automotive service processes is a plus—but not required. We’re happy to train the right person who brings enthusiasm and a customer-first mindset.

Why Join Us
  • Be part of a supportive and growing team
  • Gain valuable experience in the automotive industry
  • Opportunity for growth and advancement

All applications are kept strictly confidential, and we welcome candidates from all backgrounds to apply.

Apply