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Customer Service Associate Jobs in Marion, IL (NOW HIRING)

Mach 1 Stores

Customer service Associate

Marion, IL · On-site

$15 - $15.50/hr

  • Retirement

  • PTO

For our entry-level customer service associates, there are AM, PM, and Overnight shifts available. The hourly wage starts at $15.00, with a 25 cent pay increase in each quarter FOR AT LEAST A YEAR or ...

Walgreens

Customer Service Associate

Marion, IL

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Marion, IL

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Marion, IL · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Mach 1 Stores

Cashier / Customer Service Associate

Herrin, IL · On-site

$15 - $15.50/hr

  • Retirement

  • PTO

Mach 1 Stores of Herrin, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service ...

Mach 1 Stores

Cashier / Customer Service Associate

Benton, IL · On-site

$15 - $15.50/hr

  • Medical

  • Retirement

  • PTO

Mach 1 Stores of Benton, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service ...

Mach 1 Stores

Cashier / Customer Service Associate

Marion, IL · On-site

$15 - $15.50/hr

  • Retirement

  • PTO

Mach 1 Stores of Marion, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service ...

Dollar Tree

Customer Service Associate I

Marion, IL · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Carterville, IL · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Carbondale, IL · On-site

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Murphysboro, IL · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Carbondale, IL · On-site

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Carterville, IL · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

West Frankfort, IL

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Marion, IL · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Harrisburg, IL · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Marion, IL · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Herrin, IL · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Benton, IL · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Customer Service Associate information

See Marion, IL salary details

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How much do customer service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service associate in Marion, IL is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $17.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Marion, IL?

The most popular types of Customer Service jobs in Marion, IL are:

What job categories do people searching Customer Service Associate jobs in Marion, IL look for?

The top searched job categories for Customer Service Associate jobs in Marion, IL are:

What cities near Marion, IL are hiring for Customer Service Associate jobs?

Cities near Marion, IL with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Marion, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,920 per year, or $15.8 per hour.

Customer service Associate

Mach 1 Stores

Marion, IL • On-site

$15 - $15.50/hr

Part-time

Retirement, PTO

Re-posted 7 hours ago

Job description

CASHIER/CUSTOMER SERVICE/FOOD SERVICEEARN $15.00 PER HOUR WITH A 25 CENT PAY INCREASE EVERY 3 MONTHS IN THE FIRST YEAR$15.50 FOR 3RD SHIFT OR ASSISTANT MANAGERFOOD/DRINK/FUEL DISCOUNTSFREE CARWASHESVACATION TIME AND HOLIDAY PAY FOR EVERYONEWEEKLY PAY WITH SAME DAY PAY AVAILABLEMarion, IllinoisMach 1 Stores of Marion, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service rockstar and cashier master looking for a positive environment? Do you like to be where the action is? Would you like to work at a favorite stop in your community? Are you looking for a job with a flexible schedule? If yes, keep reading!For our entry-level customer service associates, there are AM, PM, and Overnight shifts available. The hourly wage starts at $15.00, with a 25 cent pay increase in each quarter FOR AT LEAST A YEAR or earlier, AND double time pay for holidays. We also offer discounts on fuel, vacation time (even for part-time employees), shift differential, a 401(k) option, and employee discount program for fountain drinks/coffee and car washes. Additionally, we provide complete side-by-side training with the manager to ensure your success. If this sounds like the right convenience store opportunity for you, apply today!ABOUT MACH 1 STORESMach 1 Stores is a family-owned convenience store known for our friendly staff, well-stocked shelves, and cleanliness. Our success and great reputation come from the hard work of our amazing employees-who are our greatest asset! We provide competitive pay, excellent benefits, and perks, along with a positive work environment that includes support, hands-on training, a close-knit team, and an open-door policy.QUALIFICATIONSMust be at least 21 years oldReady to lift things occasionally (think of it as a mini workout!)Have some skills with cash handling and being a cashier superstarCan walk and stand for your shift (let's get moving!)Excited to work on weekends and holidays (more time for fun later!)READY TO JOIN OUR CONVENIENCE STORE TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Entry-Level Customer Service Associate position at one of our convenience stores, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: Marion, IllinoisBackground Screen Required
Job Posted by ApplicantPro