Customer Service Associate
$14 - $19.25/hr
Customer Service Associate | Ashley, PA | Straub Metal | Quarterly Incentive Program What you will do: Perform activities related to customer order entry and maintenance of customer files.
Customer Service Associate
$14 - $19.25/hr
Customer Service Associate | Ashley, PA | Straub Metal | Quarterly Incentive Program What you will do: Perform activities related to customer order entry and maintenance of customer files.
Customer Service Associate
Wilkes Barre, PA · On-site
$14 - $19.25/hr
Customer Service Associate | Ashley, PA | Straub Metal | Quarterly Incentive Program What you will do: Perform activities related to customer order entry and maintenance of customer files.
Customer Service Associate
Wilkes Barre, PA · On-site
$14 - $19.25/hr
Customer Service Associate | Ashley, PA | Straub Metal | Quarterly Incentive Program What you will do: Perform activities related to customer order entry and maintenance of customer files.
Customer Service Associate
Blakeslee, PA · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...
Customer Service Associate
Blakeslee, PA · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...
Customer Service Associate
Blakeslee, PA · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...
Customer Service Associate
Blakeslee, PA · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...
Customer Service Associate
White Haven, PA · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...
Customer Service Associate
White Haven, PA · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...
Customer Service Associate
Effort, PA · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...
Customer Service Associate
Effort, PA · On-site
$15 - $18.75/hr
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...
Customer Service Associate
Lehighton, PA · On-site
$12.25 - $17/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate
Lehighton, PA · On-site
$12.25 - $17/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate
$12.25 - $17/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
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Customer Service Associate
$12.25 - $17/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Customer Service Associate
Lehighton, PA · On-site
$12.25 - $17/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate
Lehighton, PA · On-site
$12.25 - $17/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate
Lehighton, PA · On-site
$12.25 - $17/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Customer Service Associate
Lehighton, PA · On-site
$12.25 - $17/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Customer Service Associate II
Wilkes Barre, PA · On-site
$14 - $19.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate II
Wilkes Barre, PA · On-site
$14 - $19.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate II
Schnecksville, PA · On-site
$13 - $18/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate II
Schnecksville, PA · On-site
$13 - $18/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate II
Wilkes Barre, PA · On-site
$14 - $19.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate II
Wilkes Barre, PA · On-site
$14 - $19.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate II
Hazleton, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate II
Hazleton, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate II
Hazleton, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate II
Hazleton, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
customer service associate 11
Wilkes Barre, PA · On-site
$14.50 - $15.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
customer service associate 11
Wilkes Barre, PA · On-site
$14.50 - $15.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
customer service associate 11
Wilkes Barre, PA · On-site
$14.50 - $15.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
customer service associate 11
Wilkes Barre, PA · On-site
$14.50 - $15.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...
Customer Service Associate I
Tamaqua, PA · On-site
$13.75 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Tamaqua, PA · On-site
$13.75 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Tamaqua, PA · On-site
$13.75 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Tamaqua, PA · On-site
$13.75 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate information
See Hazleton, PA salary details
$8.82 - $10.48
3% of jobs
$10.48 - $12.15
8% of jobs
$12.15 - $13.82
12% of jobs
$13.93 is the 25th percentile. Wages below this are outliers.
$13.82 - $15.49
28% of jobs
$15.49 - $17.15
15% of jobs
$18.53 is the 75th percentile. Wages above this are outliers.
$17.15 - $18.82
11% of jobs
$18.82 - $20.49
8% of jobs
$20.49 - $22.16
5% of jobs
$22.16 - $23.83
4% of jobs
$23.83 - $25.49
3% of jobs
$25.49 - $27.16
2% of jobs
$8
$16
$27
How much do customer service associate jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for customer service associate in Hazleton, PA is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.
What is a customer service associate?
Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.
What are some common challenges customer service associates face and how can they effectively handle them?
Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.
Is a customer service associate an entry level job?
Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Hazleton, PA?
The most popular types of Customer Service jobs in Hazleton, PA are:
What job categories do people searching Customer Service Associate jobs in Hazleton, PA look for?
The top searched job categories for Customer Service Associate jobs in Hazleton, PA are:
What cities near Hazleton, PA are hiring for Customer Service Associate jobs?
Cities near Hazleton, PA with the most Customer Service Associate job openings:
$14 - $19.25/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 27 days ago
Norfolk Iron & Metal rating
8.0
Based on 13 frontline employees who took The Breakroom Quiz
119th of 428 rated retail wholesalers
Job description
Customer Service Associate | Ashley, PA | Straub Metal | Quarterly Incentive Program
What you will do:
Perform activities related to customer order entry and maintenance of customer files. Communicate with customers, suppliers and co-workers in a professional and courteous manner. Interact with personnel at all levels, suppliers and others required in the fulfillment of customer orders.
Responsibilities:
- Enters customer orders
- Coordinates processing of customer orders
- Maintains customer information in the computer database
- Maintains customer files in such a way as to meet the Quality Systems requirements
- Confirms completion and accuracy of orders
- Reviews and approves invoices directly related to customer orders
- Generates reports as needed on customer order and/or inventory activity
- Works with internal and external personnel to resolve nonconformance issues
- Performs Contract Review
- Coordinates logistics for orders and customer stock moves
- Reviews inventory supplies for contract customers and advises Sales of status.
- Meets with the Customer Service Manager & Sales Associate for order review.
- Meets with Sales Associates as needed to enhance inter department communication
- Initiates communication with customers to ensure customer satisfaction
- Completes additional tasks as assigned by the Customer Service Manage
Minimum Previous Experience:
- Prior Clerical Experience
- Prior Customer Service Experience
Minimum Additional Training:
- Basic computer skills
- Basic knowledge of Office software
- Basic office machine operation
Benefits:
- Employee Free Healthcare!
- HSA/FSA Accounts
- PTO offered IMMEDIATELY
- 401K Company Match
- Dental & Vision plans
- & more!
What Norfolk Iron & Metal employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Norfolk Iron & Metal
Sourced by ZipRecruiter
Norfolk Iron & Metal is one of the nation’s largest steel providers. We process and distribute a wide range of products like structural steel, plate, sheet, tube, and more. Norfolk Iron & Metal has been a family-run business for more than a century. What started as a hide and scrap metal company in 1908 has evolved into one of the industry’s largest and most technologically advanced steel providers. In December 2018, Norfolk Iron & Metal acquired Metalwest and in December 2020, Cd’A Metals was added to the Norfolk Iron family. All these companies combined to make Norfolk Iron & Metal what it is today. With locations across the U.S., we’re able to stay true to what got us here: quality products and outstanding customer service.
Company size
501 - 1,000 Employees
Headquarters location
Norfolk, NE, US
Year founded
1908