1

Customer Service Associate Jobs in Hackensack, NJ

We are partnering with a luxury retail brand seeking a Customer Service Associate. The role ensures every customer has an experience that exceeds expectations. The ideal candidate will have strong ...

We are partnering with a luxury retail brand seeking a Customer Service Associate. The role ensures every customer has an experience that exceeds expectations. The ideal candidate will have strong ...

Customer Service Associate

Jersey City, NJ · On-site +1

$15.25 - $21/hr

Customer Service Associate Job Location: Remote Reports To: Manager, Customer Experience Schedule: Part-time, 20 hours per week. Either a Monday-Friday or Tuesday-Saturday schedule, with available ...

Customer Service Associate

Jersey City, NJ

$15.25 - $21/hr

Customer Service Associate Job Location: Remote Reports To: Manager, Customer Experience Schedule: Part-time, 20 hours per week. Either a Monday-Friday or Tuesday-Saturday schedule, with available ...

he Customer Service Associate will support the day-to-day customer experience across all channels, ensuring timely, thoughtful, and solutions-focused service, always keeping our customer experience ...

he Customer Service Associate will support the day-to-day customer experience across all channels, ensuring timely, thoughtful, and solutions-focused service, always keeping our customer experience ...

New

he Customer Service Associate will support the day-to-day customer experience across all channels, ensuring timely, thoughtful, and solutions-focused service, always keeping our customer experience ...

he Customer Service Associate will support the day-to-day customer experience across all channels, ensuring timely, thoughtful, and solutions-focused service, always keeping our customer experience ...

Customer Service Associate

Ramsey, NJ · On-site

$16.50 - $20.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Springfield, NJ · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Kearny, NJ · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Butler, NJ · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Lodi, NJ · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Orange, NJ · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Linden, NJ · On-site

$16.50 - $20.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Garfield, NJ · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Belleville, NJ · On-site

$17.25 - $21.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Showing results 41-60

Customer Service Associate information

See Hackensack, NJ salary details

$9

$18

$29

How much do customer service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service associate in Hackensack, NJ is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.96 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.

What are the most commonly searched types of Customer Service jobs in Hackensack, NJ?

The most popular types of Customer Service jobs in Hackensack, NJ are:

What are popular job titles related to Customer Service Associate jobs in Hackensack, NJ?

For Customer Service Associate jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Hackensack, NJ look for?

The top searched job categories for Customer Service Associate jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Customer Service Associate jobs?

Cities near Hackensack, NJ with the most Customer Service Associate job openings:

Infographic showing various Customer Service Associate job openings in Hackensack, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Contract, and 7% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,878 per year, or $18.7 per hour.

Customer Service Associate

Soni Resources

Manhattan, NY • On-site

$20 - $24/hr

Other

Posted 11 days ago


Job description

We are partnering with a luxury retail brand seeking a Customer Service Associate. The role ensures every customer has an experience that exceeds expectations. The ideal candidate will have strong interpersonal skills, attention to detail, and reliability.
Responsibilities:

  • Greet customers, manage the front desk/reception area, ensuring cleanliness and fully stocked
  • Refresh and order supplies as needed
  • Photograph items
  • Preparing items for customer pickup
  • Packaging and unpacking items

Requirements:
  • Attention to detail
  • High level of professionalism

Preferred Skills:
  • Experience working in a retail setting

Compensation: $20-24/hr
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
#SONINY

Soni Resources logo

About Soni Resources

Sourced by ZipRecruiter

Soni is a premier staffing & recruitment company that is disrupting the human capital management space. Headquartered in New York, Soni has presence in 23 markets across the United States. We support each professional relationship with a cutting-edge approach, industry-leading insights, and a human touch. We are trusted to help companies and individuals tackle their challenges and capture their greatest opportunities. We are minority-owned, and diversity & inclusion is in our DNA. We are committed to creating environments where people are empowered to be their authentic selves.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US