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Customer Service Associate Jobs in Grapevine, TX

Gig.com

Customer Service Associate

Dallas, TX · On-site

$14.50 - $19.75/hr

Customer Service Associate We are hiring a team of Customer Service Associates to assist with implementing our newest promotional campaign. As one of the nation's top direct marketing firms, our ...

TIB, N.A.

Customer Service Associate

Farmers Branch, TX · On-site

$14 - $19.25/hr

  • Medical

  • Life

  • Retirement

  • PTO

Customer Service Associate Ranking #9 in the American Banker's 2025 Best Banks to Work For, TIB is committed to serving as Trusted Partners for community banks and our employees. We take great care ...

Family Dollar

customer service associate

Dallas, TX · On-site

$13 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate

Arlington, TX · On-site

$13 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Marshall Retail Group

Customer Service Associate

Dallas, TX · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Customer Service Associate Location Dallas, TX 75261 US (Primary) Job Type Full Time/Part Time Category Customer Service Education Join our Field Team and help shape the future of retail ...

Marshall Retail Group

Customer Service Associate

Dallas, TX · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Customer Service Associate Location Dallas, TX 75261 US (Primary) Job Type Full Time/Part Time Category Customer Service Education Join our Field Team and help shape the future of retail ...

Ace Hardware

Customer Service Associate

Celina, TX · On-site

$12 - $14/hr

Our mission is to be the best at providing the products and services our customers want along with amazing customer service from our knowledgeable associates. We work in a fun and fast-paced ...

Ace Hardware

Customer Service Associate

Celina, TX · On-site

$12 - $14/hr

Our mission is to be the best at providing the products and services our customers want along with amazing customer service from our knowledgeable associates. We work in a fun and fast-paced ...

Gig USA

Customer Service Associate

Dallas, TX · On-site

$14.25 - $19.75/hr

We are hiring a team of Customer Service Associates to assist with implementing our newest promotional campaign. As one of the nation's top direct marketing firms, our standards for quality customer ...

Hertz

Customer Service Associate

Dallas, TX · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Dollar/Thrifty Customer Service Associate As a Dollar/Thrifty Customer Service Associate, you will be interacting with our customers to provide world-class service to customers by providing helpful ...

Travelers

Customer Service Associate

Richardson, TX · On-site

$37K - $61K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Customer Service Associate Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the ...

Ace Mart Restaurant Supply Co

Customer Service Associate

Garland, TX · On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who ...

Ace Mart Restaurant Supply Co

Customer Service Associate

Garland, TX

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who ...

Ace Mart Restaurant Supply Co

Customer Service Associate

Garland, TX · On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who ...

Ace Mart Restaurant Supply

Customer Service Associate

Garland, TX · On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate - Help Power the Foodservice Industry Reports to: Assistant Store Manager / Store Sales Manager Classification: Hourly / Non-Exempt Are you a relationship-builder who ...

Dollartree

Customer Service Associate

Fort Worth, TX

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Fort Worth, TX · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Grapevine, TX

Customer Service Associate information

See Grapevine, TX salary details

$8

$15

$25

How much do customer service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service associate in Grapevine, TX is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Grapevine, TX?

The most popular types of Customer Service jobs in Grapevine, TX are:

What job categories do people searching Customer Service Associate jobs in Grapevine, TX look for?

The top searched job categories for Customer Service Associate jobs in Grapevine, TX are:

What cities near Grapevine, TX are hiring for Customer Service Associate jobs?

Cities near Grapevine, TX with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Grapevine, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,933 per year, or $15.8 per hour.

Customer Service Associate

Force Home Services Heating, Air Conditioning & Plumbing

Denton, TX • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Force Home Services Heating, Air Conditioning, & Plumbing is currently hiring for a full-time Customer Service Associate to assist our customers and ensure they have a great experience with us in the Denton, TX area. This HVAC customer service representative position earns a base salary starting at $15/hour and can earn over $60,000/year with bonuses and commissions. We also offer an unlimited monthly individual bonus and unlimited monthly team bonus.
In addition to competitive pay and our uplifting, family-first culture, we offer our customer service representatives the following benefits:
  • Medical, dental, vision, and life insurance
  • 401(k) plan
  • Vacation accrual from the 1st day
  • Performance bonuses

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
As a Customer Service Associate, your positive and friendly disposition shines through all your interactions. It is one of the reasons that our customers enjoy doing business with us! As we continue to grow, you accommodate our needs to take care of our clients and sell our home services. When you interact with clients, you always communicate clearly and kindly. As issues or concerns arise, you handle them with patience and quickly find resolutions. You enjoy helping others and using your skills to fuel your success!
ABOUT FORCE HOME SERVICES HEATING, AIR CONDITIONING & PLUMBING
Force Home Services, formerly known as Air Force Mechanical, has come a long way since its inception in 1998. Over the years, we have grown and expanded, and our name has evolved to reflect that change. We provide heating, air conditioning, and plumbing (HVAC) services locally from Dallas to Plano and Southlake to Denton. We are not here to merely be building code compliant and to meet industry standards. We are welcomed into our customers' homes with the expectation that we are experts in the fields of plumbing, heating, and cooling homes. It's our job to deliver that expectation.
We are proud of our well-equipped and trained employees. Our goal is to have our employees look forward to getting up every day and coming in to work. We offer a safe, clean, and enjoyable work environment. We offer continuous training in order to improve our abilities in all areas. In addition to TOP compensation and benefits packages for all employees, we provide a career path for all employees (5 years and beyond).
OUR IDEAL CUSTOMER SERVICE ASSOCIATE
  • Effective communicator - excellent interpersonal and communication skills
  • Team-oriented - works well with our supportive team
  • Organized and punctual - attentively produces precise and timely work
  • Customer-oriented - willing to go the extra mile to help our customers
  • Patient and adaptable - demonstrates professionalism and patience when dealing with stressful situations

If this sounds like you, keep reading about this customer service representative opportunity with our established HVAC company!
REQUIREMENTS
  • High school diploma or GED

If you meet the above requirements, we need you as our customer service representative. Apply today to join our HVAC team!
Location: 76205

Apply