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Customer Service Associate Jobs in Clinton, CT (NOW HIRING)

Customer Service Associate

Westbrook, CT

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Wallingford, CT

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

New Haven, CT ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Wallingford, CT ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Hamden, CT ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

North Haven, CT ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Hamden, CT

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Clinton, CT ยท On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

New Haven, CT

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Clinton, CT ยท On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Seymour, CT ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

New London, CT ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

North Haven, CT ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

New London, CT ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Customer Service Associate information

See Clinton, CT salary details

$8

$16

$27

How much do customer service associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service associate in Clinton, CT is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

What are the most commonly searched types of Customer Service jobs in Clinton, CT? The most popular types of Customer Service jobs in Clinton, CT are:
What job categories do people searching Customer Service Associate jobs in Clinton, CT look for? The top searched job categories for Customer Service Associate jobs in Clinton, CT are:
What cities near Clinton, CT are hiring for Customer Service Associate jobs? Cities near Clinton, CT with the most Customer Service Associate job openings:
Infographic showing various Customer Service Associate job openings in Clinton, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,201 per year, or $16.9 per hour.

Customer Service Associate

G&G Beverage Distributors

Wallingford, CT โ€ข On-site

$18 - $22/hr

Full-time

Posted 17 days ago


Job description

G&G
BEVERAGE DISTRIBUTORS, INC.
207 Church Street
P.O. Box 4488
Wallingford, CT 06492
(203) 284-9511
Customer Service Associate Position Description
Job Summary: Process orders, payments, driver’s schedules and generate supporting reports. Receive, investigate and respond to customer inquiries regarding shipments, products and complaints. Reports to the Manager, Administration / Human Resources.
Essential Job Functions:
  • Receive and process customer orders received through customer call or the Sales Department.
  • Input orders into computer system to generate invoices, and truck loading orders.
  • Receive and post daily cash receipts, reconcile accounts and make deposits.
  • Review Handbills for credit, post in Handbill Book and resolve outstanding Handbills issues.
  • Compile daily truck breakage report and post to inventory.
  • Prepare preliminary routing sheet, change pick tickets as needed and finalize route.
  • Answer calls from drivers, sales personnel and customers and initiate resolution of questions/issues or reroute to the appropriate person, as necessary.
  • Provides administrative support to Warehouse including ordering driver uniforms, handling truck breakdowns and maintaining files as needed.
  • Generate computer reports to support warehouse, drivers and Sales Department.
  • May specialize in one area.

Experience/Training/Education:
  • H.S. diploma or GED required.
  • 3-4 years of related experience.
  • Must be proficient in MS Word, Excel and Internet.
  • Professional telephone manner is essential.
  • Must have good command of the English language, oral and written.
  • Excellent attention to detail.
  • Must be able to handle multiple tasks.
  • Works well in a team environment.

Physical Requirements and Working Conditions:
As G & G Beverage Distributors is a growing company with seasonal volume fluctuations, flexibility is required to schedule work hours and vacations around peak work times. Individual must be able to shift priorities, work assignments to meet the needs of the seasonal nature of the work.
This is primarily a sedentary office position, working in a typical environment. The employee uses a phone, computer and general office equipment. Sitting, and lifting/carrying material under twenty-five pounds is required.
This position is backed up by: Other Customer Service Associates
This position is back up to: Administrative / HR Manager
This position is classified as non-exempt.
This job description is based on management’s assessment of the requirements and functions of the job of the date this description was prepared. It is a general guideline. It does not purport to be an exhaustive list of all the elements of the job. It may be modified at any time by G & G’s management to meet its organizational needs.