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Customer Service Associate Jobs in Cleveland, TX

Southwest Freight Inc.

Be Seen First

Customer Service Associate

Houston, TX · On-site

$17 - $24/hr

IN OFFICE CUSTOMER SERVICE POSITION AVAILABLE. We are looking for an experienced Container Freight Station Associate that is motivated, understands the workflow, and customer service expectations ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Family Dollar

Customer Service Associate I

Cleveland, TX · On-site

$13 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Family Dollar

Customer Service Associate I

Splendora, TX · On-site

$13 - $17.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Houston, TX · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Dayton, TX · On-site

$14.25 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Shenandoah, TX · On-site

$14 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Willis, TX · On-site

$13.50 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Humble, TX · On-site

$12.25 - $16.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Conroe, TX · On-site

$13 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Humble, TX · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Porter, TX · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

XBP ASIA

Customer Service Associate

Houston, TX · On-site

$20/hr

Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work. You ...

Hertz

Part Time Customer Service Associate

Houston, TX · On-site

$15/hr

Customer Service Associate As a Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality ...

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Showing results 21-40

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Cleveland, TX

Customer Service Associate information

See Cleveland, TX salary details

$8

$15

$24

How much do customer service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service associate in Cleveland, TX is $15.48, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.36 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Cleveland, TX?

The most popular types of Customer Service jobs in Cleveland, TX are:

What job categories do people searching Customer Service Associate jobs in Cleveland, TX look for?

The top searched job categories for Customer Service Associate jobs in Cleveland, TX are:

What cities near Cleveland, TX are hiring for Customer Service Associate jobs?

Cities near Cleveland, TX with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Cleveland, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,189 per year, or $15.5 per hour.

Customer Service Associate

Southwest Freight Inc.

Houston, TX • On-site

$17 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

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Job description

IN OFFICE CUSTOMER SERVICE POSITION AVAILABLE.

We are looking for an experienced Container Freight Station Associate that is motivated, understands the workflow, and customer service expectations, and can navigate a fast-paced environment. Starting pay will be based on experience, work days and hours are Monday - Friday from 8:00 - 5:00. THIS IS NOT A REMOTE POSITION. You will be required to report to the office every day. You must be able to multitask and be organized with strong computer skills. We are a family business that takes care of their employees and expects the same in return. It is a very casual atmosphere as we are a transportation/logistics business in a warehouse setting. If you are a hard working individual, willing to learn and take on new tasks that still wants to have fun we are the place to be. Also note******* we are a customs bonded facility and you must be able to clear a background check.

Company Description

Full service transportation and logistics company in business since 1967. Transportation and Logistics, CFS warehouse, intermodal drayage, import/export warehouse. Locations in Houston and New Orleans.