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Customer Service Associate Jobs in Carson, CA (NOW HIRING)

Customer Service Associate

Brea, CA ยท On-site

$16.90 - $19/hr

BLISS Car Wash Customer Service Associate (Full & Part Time) - $500 Sign-On Bonus Pay: $16.90 - $19.00/hour + possible commission Why BLISS? At BLISS car wash, this is not just a job--it's an ...

Customer Service Associate

Placentia, CA ยท On-site

$16.90 - $19/hr

BLISS Car Wash Customer Service Associate (Full & Part Time) - $500 Sign-On Bonus Pay: $16.90 - $19.00/hour + possible commission Why BLISS? At BLISS car wash, this is not just a job--it's an ...

Customer Service Associate

Cypress, CA ยท On-site

$16.90 - $19/hr

BLISS Car Wash Customer Service Associate (Full & Part Time) - $500 Sign-On Bonus Pay: $16.90 - $19.00/hour + possible commission Why BLISS? At BLISS car wash, this is not just a job--it's an ...

Customer Service Associate

Placentia, CA ยท On-site

$16.90 - $19/hr

BLISS Car Wash Customer Service Associate (Full & Part Time) - $500 Sign-On Bonus. Pay: $16.90 - $19.00/hour + possible commission. Why BLISS? At BLISS car wash, this is not just a job--it's an ...

Customer Service Associate

Garden Grove, CA ยท On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Customer Service Associate

Gardena, CA

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Los Angeles, CA ยท On-site

$15.50 - $21.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Los Angeles, CA ยท On-site

$15.50 - $21.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Santa Monica, CA ยท On-site

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Santa Monica, CA

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Santa Monica, CA ยท On-site

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Los Angeles, CA ยท On-site

$15.50 - $21.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Los Angeles, CA ยท On-site

$15.50 - $21.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Buena Park, CA ยท On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Santa Monica, CA ยท On-site

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Showing results 21-40

Customer Service Associate information

See Carson, CA salary details

$9

$17

$28

How much do customer service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service associate in Carson, CA is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.10 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.

What are the most commonly searched types of Customer Service jobs in Carson, CA?

The most popular types of Customer Service jobs in Carson, CA are:

What job categories do people searching Customer Service Associate jobs in Carson, CA look for?

The top searched job categories for Customer Service Associate jobs in Carson, CA are:

What cities near Carson, CA are hiring for Customer Service Associate jobs?

Cities near Carson, CA with the most Customer Service Associate job openings:

Infographic showing various Customer Service Associate job openings in Carson, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,281 per year, or $17.9 per hour.

Customer Service Associate

Integrated Resources INC

Orange, CA โ€ข On-site

$15.50 - $21.25/hr

Contractor

Re-posted 23 days ago


Job description

Company Description

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.

Job Description

Title: Customer Service Associate

Duration: till December

Location: Orange, CA 92868

WORK SCHEDULES/SHIFTS: Shifts are subject to change based on business needs.

11:30am - 8pm

9:30am - 6pm

Description

This position is a frontline service position providing assistance to members and providers regarding programs, policies, and procedures.

Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers.

Responsibilities also include the administration of intake documentation into the appropriate systems.

Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.

Demonstrate flexibility in areas such as job duties and schedule in order to aid in better serving members and help achieve its business and operational goals. - Educates providers on how to submit claims and when/where to submit a treatment plan. - Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved.

Informs providers and members on appeal process.

Performs necessary follow-up tasks to ensure member or providers needs are completely met.

Provides information regarding company's in-network and out-of-network reimbursement rates and states multiple networks to providers.

Refers callers requesting provider information to Provider Services regarding company's professional provider selection criteria and application process.

Requirements/Certifications: Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously. Customer Service High School (Required) Associates Bachelors GED (Required)

KEY SKILLS:

- Must be comfortable working in a Call Center environment

- Must have Call Center experience, at least one year.

- Able to multi-task taking calls

- Strong communication skills

Additional Information

All your information will be kept confidential according to EEO guidelines.


Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996