Customer Service Associate
$13.75 - $19/hr
As a member of the UBI team, this position provides a variety of customer service functions in a friendly, courteous and capable manner. Deals with the customer on a one-on-one basis. This position ...
Customer Service Associate
$13.75 - $19/hr
As a member of the UBI team, this position provides a variety of customer service functions in a friendly, courteous and capable manner. Deals with the customer on a one-on-one basis. This position ...
Customer Service Associate
Odebolt, IA · On-site
$13.75 - $19/hr
As a member of the UBI team, this position provides a variety of customer service functions in a friendly, courteous and capable manner. Deals with the customer on a one-on-one basis. This position ...
Customer Service Associate
Odebolt, IA · On-site
$13.75 - $19/hr
As a member of the UBI team, this position provides a variety of customer service functions in a friendly, courteous and capable manner. Deals with the customer on a one-on-one basis. This position ...
Customer Service Associate
Odebolt, IA · On-site
$13.75 - $19/hr
As a member of the UBI team, this position provides a variety of customer service functions in a friendly, courteous and capable manner. Deals with the customer on a one-on-one basis. This position ...
Quick apply
Customer Service Associate
Odebolt, IA · On-site
$13.75 - $19/hr
As a member of the UBI team, this position provides a variety of customer service functions in a friendly, courteous and capable manner. Deals with the customer on a one-on-one basis. This position ...
Customer Service Associate I
Carroll, IA · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Carroll, IA · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Audubon, IA · On-site
$13.25 - $18.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Audubon, IA · On-site
$13.25 - $18.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
$13.50 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
$13.50 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Denison, IA · On-site
$13.50 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Denison, IA · On-site
$13.50 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Jefferson, IA · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Jefferson, IA · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Carroll, IA · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Carroll, IA · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Jefferson, IA · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Jefferson, IA · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Audubon, IA · On-site
$13.25 - $18.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Customer Service Associate I
Audubon, IA · On-site
$13.25 - $18.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Representative
Jefferson, IA · On-site
$15.25 - $20.50/hr
As a CSR, this position will be responsible for balancing the cash, staying within drawer limits, understanding related compliance regulations related to teller services. ACCOUNTABILITIES:Perform ...
Quick apply
Customer Service Representative
Jefferson, IA · On-site
$15.25 - $20.50/hr
As a CSR, this position will be responsible for balancing the cash, staying within drawer limits, understanding related compliance regulations related to teller services. ACCOUNTABILITIES:Perform ...
Customer Service Representative
Jefferson, IA · On-site
$15.25 - $20.50/hr
As a CSR, this position will be responsible for balancing the cash, staying within drawer limits, understanding related compliance regulations related to teller services. ACCOUNTABILITIES: * Perform ...
Customer Service Representative
Jefferson, IA · On-site
$15.25 - $20.50/hr
As a CSR, this position will be responsible for balancing the cash, staying within drawer limits, understanding related compliance regulations related to teller services. ACCOUNTABILITIES: * Perform ...
Customer Service Rep - Part Time
Odebolt, IA · On-site
$15.25 - $20.75/hr
Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night ... Willing to help associates and customers * Communicates effectively with Store Manager, team ...
Customer Service Rep - Part Time
Odebolt, IA · On-site
$15.25 - $20.75/hr
Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night ... Willing to help associates and customers * Communicates effectively with Store Manager, team ...
Customer Service Representative I
Sac City, IA · On-site
$15.25 - $20.75/hr
... customer service with a strong focus on sales activities Respond to and answer customer questions in a timely fashion Read basic hardware templates to determine machining requirements Understand and ...
Customer Service Representative I
Sac City, IA · On-site
$15.25 - $20.75/hr
... customer service with a strong focus on sales activities Respond to and answer customer questions in a timely fashion Read basic hardware templates to determine machining requirements Understand and ...
Customer Service Representative I
$15.25 - $20.75/hr
Provide exceptional levels of customer service with a strong focus on sales activities * Respond to and answer customer questions in a timely fashion * Read basic hardware templates to determine ...
Quick apply
Customer Service Representative I
$15.25 - $20.75/hr
Provide exceptional levels of customer service with a strong focus on sales activities * Respond to and answer customer questions in a timely fashion * Read basic hardware templates to determine ...
Customer Service Representative I
Sac City, IA · On-site
$15.25 - $20.75/hr
Provide exceptional levels of customer service with a strong focus on sales activities * Respond to and answer customer questions in a timely fashion * Read basic hardware templates to determine ...
Customer Service Representative I
Sac City, IA · On-site
$15.25 - $20.75/hr
Provide exceptional levels of customer service with a strong focus on sales activities * Respond to and answer customer questions in a timely fashion * Read basic hardware templates to determine ...
Pizza Hut Customer Service
Denison, IA · On-site
$15 - $20.25/hr
Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning ...
Pizza Hut Customer Service
Denison, IA · On-site
$15 - $20.25/hr
Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning ...
Customer Service Rep (Carroll)
Carroll, IA · On-site
$15.25 - $20.75/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Customer Service Rep (Carroll)
Carroll, IA · On-site
$15.25 - $20.75/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Customer Service Associate information
See Carroll, IA salary details
$8.53 - $10.14
3% of jobs
$10.14 - $11.75
8% of jobs
$11.75 - $13.37
12% of jobs
$13.47 is the 25th percentile. Wages below this are outliers.
$13.37 - $14.98
28% of jobs
$14.98 - $16.59
15% of jobs
$17.92 is the 75th percentile. Wages above this are outliers.
$16.59 - $18.21
11% of jobs
$18.21 - $19.82
8% of jobs
$19.82 - $21.43
5% of jobs
$21.43 - $23.05
4% of jobs
$23.05 - $24.66
3% of jobs
$24.66 - $26.27
2% of jobs
$8
$16
$26
How much do customer service associate jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for customer service associate in Carroll, IA is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.46 per hour, depending on experience, location, and employer.
What is a customer service associate?
Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.
What are some common challenges customer service associates face and how can they effectively handle them?
Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.
Is a customer service associate an entry level job?
Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Carroll, IA?
The most popular types of Customer Service jobs in Carroll, IA are:
What job categories do people searching Customer Service Associate jobs in Carroll, IA look for?
The top searched job categories for Customer Service Associate jobs in Carroll, IA are:
What cities near Carroll, IA are hiring for Customer Service Associate jobs?
Cities near Carroll, IA with the most Customer Service Associate job openings:
$13.75 - $19/hr
Full-time
Re-posted 8 days ago
Job description
As a member of the UBI team, this position provides a variety of customer service functions in a friendly, courteous and capable manner. Deals with the customer on a one-on-one basis. This position will be responsible for general teller functions, such as: cashing checks, taking deposits, balancing daily transactions and cash drawer, verifying cash totals, running proof, and balancing ATM machines. Will assist with other special assignments or projects as needed. Selling and promoting all bank services in such a way as to enhance the bank's image within the community, while providing a high level of customer service.
EDUCATION/TRAINING/EXPERIENCE:
High school diploma or general education degree (GED) required. Customer service experience is strongly preferred but not required.
LANGUAGE SKILLS:
Strong reading, writing, and verbal skills to effectively present information and respond to questions from customers, prospective customers, and other employees.
MATHEMATICAL SKILLS:
Count, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as interest and percentages.
REASONING ABILITY:
Comprehend and understand bank operations, policies (manuals), and procedures.
Recognize irregular or suspicious transactions.
Determine whether or not requests for confidential information should be granted or refused.
OTHER SKILLS:
Ability to work independently AND collaborate within a team to complete tasks effectively and efficiently by building and nurturing strong relationships with other UBI team members.
Interpersonal skills to deal with customers and co-workers in a friendly, courteous manner.
Particularly detail-oriented to ensure accuracy of transactions.
Familiarity with standard office equipment such as calculators and typewriters.
Computer skills in word processing, spreadsheet and database software to generate correspondence and reports.
Basic understanding of debits and credits.
CERTIFICATES, LICENSES, REGISTRATIONS:
None Required.
SCHEDULE:
Monday through Friday 8:00am-5:00pm.
*MUST HAVE SATISFACTORY BACKGROUND CHECK INCLUDING CREDIT HISTORY*