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Customer Service Associate Jobs in New York (NOW HIRING)

B&H Photo Video

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Job Overview Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer ...

Royal Farms

Customer Service Associate

Manville, NJ · On-site

$15.92 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

B&H Photo

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer Service Associate ...

Wawa

Customer Service Associate

Wayne, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

Piscataway, NJ · On-site

$16.50 - $20.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

South Hackensack, NJ · On-site

$15 - $18.75/hr

Customer Service Associate As a Customer Service Associate you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved ...

Wawa

Customer Service Associate

Lodi, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Red Bank, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Sayreville, NJ · On-site

$16.50 - $20.25/hr

Store 781 - Sayreville, NJ 08872 Part time JR115124 As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are ...

Wawa

Customer Service Associate

Butler, NJ · On-site

$17.25 - $21.25/hr

Store 8457 - Butler, NJ 07405 Part time JR110263 As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud ...

Wawa

Customer Service Associate

Eatontown, NJ · On-site

$17.25 - $21.25/hr

Store 8368 - Eatontown, NJ 07724 Part time JR112301 As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are ...

Wawa

Customer Service Associate

Edison, NJ · On-site

$16.50 - $20.25/hr

Store 8365 - Edison, NJ 08837 Part time JR121656 As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are ...

Wawa

Customer Service Associate

Howell, NJ · On-site

$16.50 - $20.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Wawa

Customer Service Associate

Bridgewater, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

Maplewood, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

Roselle, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Middletown, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved ...

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Showing results 21-40

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in New York

Customer Service Associate information

See New York salary details

$9

$18

$29

How much do customer service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service associate in New York is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.06 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in New York?

The most popular types of Customer Service jobs in New York are:

What are popular job titles related to Customer Service Associate jobs in New York?

For Customer Service Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in New York look for?

The top searched job categories for Customer Service Associate jobs in New York are:

What cities in New York are hiring for Customer Service Associate jobs?

Cities in New York with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,999 per year, or $18.7 per hour.

Customer Service Associate

B&H Photo-Video-Pro Audio

Manhattan, NY • On-site

$16 - $22/hr

Other

Medical, Retirement

Re-posted 8 days ago

Job description

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles... and always-great prices.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!
Job Overview:
Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer Service Associate is to attain customer satisfaction by responding in a timely and professional manner.
Essential Responsibilities:

  • Responds to customer inquiries regarding the status of placed orders, billing, and shipping issues.
  • Handles all questions relating to RMA's, pricing issues, carrier claims, order modifications, and all other post order issues.
  • Gathers all necessary information for inquiries requiring further follow-up and coordinate with support associates as needed.
Specific Knowledge, Skills, and Abilities:
  • Well-versed on all current company policies and procedures.
  • Very strong verbal and written communication skills.
  • Professional and courteous demeanor.
  • Strong judgment with analytical problem-solving skills.
  • Team player within the Customer Service Department.
  • Works well under pressure.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.

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