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Customer Service Associate I Jobs in Rochester, MN

Stifel

Registered Client Service Associate

Rochester, MN · On-site

$46K - $70K/yr

... customer service support to clients, may enter trades as directed by the FA(s). What We're Looking ... Perform operational or administrative functions for client related requests (i.e., check requests ...

Stifel

Registered Client Service Associate

Rochester, MN · On-site

$46K/yr

... customer service support to clients, may enter trades as directed by the FA(s). What We're Looking ... Perform operational or administrative functions for client related requests (i.e., check requests ...

Stifel

Registered Client Service Associate

Rochester, MN · On-site

$46K - $70K/yr

... customer service support to clients, may enter trades as directed by the FA(s). * Perform clerical ... Perform operational or administrative functions for client related requests (i.e., check requests ...

Home Depot

Customer Service/Sales

Rochester, MN · On-site

$16.50 - $19.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rochester, MN

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Arvig

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of ... High school diploma or GED required; an associate's degree is a plus! Your Schedule Monday - Friday ...

Arvig

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of ... High school diploma or GED required; an associate's degree is a plus! Your Schedule Monday - Friday ...

KOHLS

Full-Time Customer Service Supervisor

Rochester, MN · On-site

$19.50 - $30.25/hr

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service * Meet or exceed individual ...

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All JobsCustomer Service Associate I JobsCustomer Service Associate I Jobs in Rochester, MN

Customer Service Associate I information

See Rochester, MN salary details

$9

$17

$27

How much do customer service associate i jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service associate i in Rochester, MN is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Associate I vs Customer Service Representative?

AspectCustomer Service Associate ICustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRetail, call centers, service desksCall centers, retail, corporate offices
Industry UsageCommon in retail and service sectorsWidespread across various industries
Job FocusAssisting customers with basic inquiries and transactionsHandling customer inquiries, resolving issues, providing information

Both roles typically require similar credentials and are used across retail and service industries. The main difference lies in the job scope; Customer Service Associate I often focuses on basic tasks, while Customer Service Representative may handle more complex issues. Understanding these distinctions can help job seekers identify the right position for their skills and career goals.

What does a customer service associate I do?

A Customer Service Associate I handles customer inquiries, provides information about products or services, and resolves issues to ensure customer satisfaction. They often use communication tools like phone, email, or chat and may follow company protocols or scripts to assist customers effectively.

What job categories do people searching Customer Service Associate I jobs in Rochester, MN look for?

The top searched job categories for Customer Service Associate I jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Customer Service Associate I jobs?

Cities near Rochester, MN with the most Customer Service Associate I job openings:

Customer Service Associate I jobs near you
Infographic showing various Customer Service Associate I job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,235 per year, or $17.4 per hour.

Pharmacy Customer Service Associate

Walgreens

Rochester, MN • On-site

Full-time

Re-posted 15 days ago

Key responsibilities

  • Registers sales, processes transactions, and handles customer checkout activities.

  • Assists pharmacists by entering patient and drug information, filling prescriptions, and reporting errors.

  • Provides customer service by greeting customers, offering assistance, resolving issues, and supporting store operations.

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,226 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies

Job description


  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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