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Customer Service Associate I Jobs in Rochester, MN

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Stewartville, MN · On-site

$14.50 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service/Sales

Rochester, MN · On-site

$16.50 - $19.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of ... High school diploma or GED required; an associate's degree is a plus! Your Schedule Monday - Friday ...

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of ... High school diploma or GED required; an associate's degree is a plus! Your Schedule Monday - Friday ...

Customer Service Professional Job Category: Customer Experience (NS) Requisition Number ... High school diploma or GED required; an associate's degree is a plus! Your Schedule Monday - Friday ...

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Customer Service Associate I information

See Rochester, MN salary details

$9

$17

$27

How much do customer service associate i jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer service associate i in Rochester, MN is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Associate I vs Customer Service Representative?

AspectCustomer Service Associate ICustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRetail, call centers, service desksCall centers, retail, corporate offices
Industry UsageCommon in retail and service sectorsWidespread across various industries
Job FocusAssisting customers with basic inquiries and transactionsHandling customer inquiries, resolving issues, providing information

Both roles typically require similar credentials and are used across retail and service industries. The main difference lies in the job scope; Customer Service Associate I often focuses on basic tasks, while Customer Service Representative may handle more complex issues. Understanding these distinctions can help job seekers identify the right position for their skills and career goals.

What job categories do people searching Customer Service Associate I jobs in Rochester, MN look for? The top searched job categories for Customer Service Associate I jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Customer Service Associate I jobs? Cities near Rochester, MN with the most Customer Service Associate I job openings:
Infographic showing various Customer Service Associate I job openings in Rochester, MN as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,235 per year, or $17.4 per hour.
Customer Service Associate II

Customer Service Associate II

Dollar Tree

Rochester, MN • On-site

$14.75 - $20.25/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 19 days ago


Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,415 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers


Job description

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.
Your Role at Dollar Tree:
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:
  • Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
  • Merchandising and stocking as needed
  • Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Managing sales transactions while working assigned cash register
  • Maintaining security of cash and protecting company assets
  • Other duties as assigned*

Your Skills and Experience:
  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required
  • High level of integrity is required
  • Proficiency in basic math for cash accounting is required

Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
3412 55th St Nw,Rochester,Minnesota 55901-0123
02391
Dollar Tree
Min:
12.5
Max:
13

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Dollar Tree logo

About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US