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Customer Service Assistant Jobs in Wichita, KS (NOW HIRING)

Omni Aerospace, Inc

Customer Service Rep

Wichita, KS · On-site

$14.25 - $19.50/hr

Assist customers with request for quote status, provide assistance to external and internal ... Service to Business Develop; Follow status and customer RFQ dates for contract negotiation, • Act ...

Omni Aerospace Inc

Customer Service Rep

Wichita, KS · On-site

$14.25 - $19.50/hr

Description Assist customers with request for quote status, provide assistance to external and ... Coordinate RFQ's, Long Term Pricing Agreements that are routed directly through Customer Service to ...

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Customer Service Assistant information

See Wichita, KS salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service assistant in Wichita, KS is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.55 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Wichita, KS?

The most popular types of Customer Service jobs in Wichita, KS are:

What are popular job titles related to Customer Service Assistant jobs in Wichita, KS?

For Customer Service Assistant jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Wichita, KS look for?

The top searched job categories for Customer Service Assistant jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Customer Service Assistant jobs?

Cities near Wichita, KS with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,262 per year, or $17.9 per hour.

Customer Service

Indotronix International Corporation

Wichita, KS • On-site

$19.90/hr

Contractor

Re-posted 9 days ago

Job description

Pay: $19.90/hr 

Job Description:
The Sales Support Specialist will help deliver our marketing strategy for products and services and associated brand(s).
In this role, you will collaborate with senior staff to assess customer needs to determine appropriate products, services and/or solutions.
Assist with sales and marketing to help compare competitor capabilities with business capabilities.
Help identify, analyze and recommend solutions for problems that occur.
Assist marketing and sales manager, marketing manager, or product manager.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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