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Customer Service Assistant Jobs in Tupelo, MS (NOW HIRING)

U-Haul

Customer Service Representative

Tupelo, MS · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Tupelo, MS

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Tupelo, MS · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Tupelo, MS · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Tupelo, MS

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Phenom People

Customer Service Part Time

Tupelo, MS · On-site

... assist. As you learn more about your department and Lowe's, you will understand which products ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Citi Trends

Assistant Manager

Tupelo, MS · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

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Customer Service Assistant information

See Tupelo, MS salary details

$11

$19

$26

How much do customer service assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service assistant in Tupelo, MS is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.73 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Tupelo, MS?

The most popular types of Customer Service jobs in Tupelo, MS are:

What are popular job titles related to Customer Service Assistant jobs in Tupelo, MS?

For Customer Service Assistant jobs in Tupelo, MS, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Tupelo, MS look for?

The top searched job categories for Customer Service Assistant jobs in Tupelo, MS are:

What cities near Tupelo, MS are hiring for Customer Service Assistant jobs?

Cities near Tupelo, MS with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Tupelo, MS as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Sales Service Assistant

Albany Industries New Albany, Mississippi

New Albany, MS • On-site

Full-time

Re-posted 3 hours ago

Job description

Description

Job title

Sales Service Assistant

Reports to

Sales Service Manager

Level

ADMIN I

Status

Non-Exempt

  JOB DESCRIPTION

Job purpose

The Sales Service Assistant reports to the Sales Service Manager. Responsibilities include, but are not limited to, entering orders for merchandise, providing service to customers and sales reps regarding orders, reviewing accounts for past due and aging.

Duties and responsibilities

  • Review information about financial status of customers and review with account receivable of status 
  • Verify customer and order information for correctness, checking it against previously obtained information, as necessary.
  • Receive and respond to customer complaints.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing
  • Inform and update customers of order information, such as unit prices, shipping dates and any anticipated delays.
  • Obtain customers' names, addresses and billing information, product numbers and specification of items to be purchased and entered on order forms.
  • Prepare reports and updates on orders for customers and sales.
  • Run EDI order downloads for any dealers who submit EDI orders and print EDI orders from SPS.
  • Set up new accounts in the system after approval is given.
  • All other job-related duties, as assigned.

Qualifications

Required

  • High School Diploma
  • 2 years' experience in an order entry related role in a manufacturing environment
  • Basic Microsoft Office experience, especially in Excel
  • Good interpersonal communication skills
  • Basic Computer Skills
  • Prior experience in resolving conflict and maintaining confidentiality.

Preferred

  • Some college
  • Intermediate Computer Skill Level
  • Prior experience in manufacturing environment, furniture manufacturing a plus
  • One-year prior administrative support experience

Working conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

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