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Customer Service Assistant Jobs in Secaucus, NJ (NOW HIRING)

Customer Service

New York, NY ยท On-site

$17.50 - $23.75/hr

NONE Answer calls professionally to provide information about products and services. Assist with questions or concerns pertaining to merchant account and billing statements. Handle customer ...

Service Assistant

Paramus, NJ ยท On-site

$15.25 - $20.25/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

Service Assistant

Flushing, NY ยท On-site

$22.71 - $31.80/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

New

Service Assistant

Brooklyn, NY ยท On-site

$22.71 - $31.80/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

Customer Service Representative

Bronx, NY

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

Customer Service Associate

Manhattan, NY ยท On-site

$16 - $22/hr

Company Description We are looking for a motivated and customer-focused professional to join our ... services Assist with client account management, ensuring accurate records and issue resolution ...

Customer Service Associate

New York, NY ยท On-site +1

$15.75 - $22/hr

Company Description We are looking for a motivated and customer-focused professional to join our ... services Assist with client account management, ensuring accurate records and issue resolution ...

Customer Service Specialist

New York, NY ยท On-site

$18.50 - $24.50/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Customer Service Assistant information

See Secaucus, NJ salary details

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How much do customer service assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service assistant in Secaucus, NJ is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
What are the most commonly searched types of Customer Service jobs in Secaucus, NJ? The most popular types of Customer Service jobs in Secaucus, NJ are:
What are popular job titles related to Customer Service Assistant jobs in Secaucus, NJ? For Customer Service Assistant jobs in Secaucus, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Secaucus, NJ look for? The top searched job categories for Customer Service Assistant jobs in Secaucus, NJ are:
What cities near Secaucus, NJ are hiring for Customer Service Assistant jobs? Cities near Secaucus, NJ with the most Customer Service Assistant job openings:
Infographic showing various Customer Service Assistant job openings in Secaucus, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,346 per year, or $20.4 per hour.

Customer Service Assistant

Job Today: #1 Hiring App

Manhattan, NY โ€ข On-site

$19 - $26.25/hr

Other

Re-posted 2 days ago


Job description

Customer Service Assistant

We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment.

Duties

  • Greet customers warmly and assist them in finding products that meet their needs.
  • Provide product demonstrations and detailed information to enhance customer experience.
  • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained.
  • Handle cash transactions accurately using the POS system while adhering to cash handling procedures.
  • Supervise and train new sales staff as needed, fostering a collaborative team environment.
  • Utilize retail math skills to assist with inventory management and stock levels.
  • Address customer inquiries and resolve issues promptly to ensure satisfaction.
  • Collaborate with team members to achieve sales goals and maintain store standards.

Qualifications

  • Previous experience in retail or customer service is preferred but not required.
  • Strong communication skills with the ability to engage effectively with customers.
  • Basic math skills for handling transactions and inventory management.
  • Familiarity with POS systems is advantageous.
  • Bilingual candidates are encouraged to apply, as this can enhance customer interactions.
  • Ability to work flexible hours, including evenings and weekends as needed.
  • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.

Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers! Immediate start! No experience Easy apply