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Customer Service Assistant Jobs in San Rafael, CA

Crenn Dining Group

Service Assistant

San Francisco, CA · On-site

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Crenn Dining Group

Service Assistant

San Francisco, CA · On-site

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Atelier Crenn

Service Assistant

San Francisco, CA

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Victory Automotive Group

Service Assistant

Albany, CA · On-site

$17.50 - $23.50/hr

Service Assistant The Service Assistant works with service department to provide exceptional customer service! He or she receives, processes, and coordinates all incoming sales inquiries, showroom ...

Albany Subaru

Service Assistant

Albany, CA

$21/hr

Service Assistant The Service Assistant works with service department to provide exceptional customer service! He or she receives, processes, and coordinates all incoming sales inquiries, showroom ...

Albany Subaru

Service Assistant

Albany, CA · On-site

$17.50 - $23.50/hr

Service Assistant The Service Assistant works with service department to provide exceptional customer service! He or she receives, processes, and coordinates all incoming sales inquiries, showroom ...

Albany Subaru

Service Assistant

Albany, CA

$17.50 - $23.50/hr

Service Assistant The Service Assistant works with service department to provide exceptional customer service! He or she receives, processes, and coordinates all incoming sales inquiries, showroom ...

indiGO Auto Group

Service Assistant

San Rafael, CA · On-site

$23 - $25/hr

Service Assistant indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an ...

indiGO Auto Group

Service Assistant

San Rafael, CA · On-site

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

indiGO Auto Group

Service Assistant

San Rafael, CA

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

indiGO Auto Group

Service Assistant

San Rafael, CA · On-site

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

tcw

Customer Service Representative

Richmond, CA · On-site

$18.25 - $25/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

CAPITALSEABOARD

Customer Service Representative

Richmond, CA · On-site

$18.25 - $25/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

New

Sherwin-Williams

Customer Service Specialist

Oakland, CA · On-site

$19.50 - $25.75/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Customer Service Assistant information

See San Rafael, CA salary details

$13

$22

$31

How much do customer service assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service assistant in San Rafael, CA is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in San Rafael, CA? The most popular types of Customer Service jobs in San Rafael, CA are:
What are popular job titles related to Customer Service Assistant jobs in San Rafael, CA? For Customer Service Assistant jobs in San Rafael, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in San Rafael, CA look for? The top searched job categories for Customer Service Assistant jobs in San Rafael, CA are:
What cities near San Rafael, CA are hiring for Customer Service Assistant jobs? Cities near San Rafael, CA with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in San Rafael, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,429 per year, or $22.3 per hour.

Service Assistant

Crenn Dining Group

San Francisco, CA • On-site

$23 - $25/hr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

About Crenn Dining Group
At Crenn, we are guided by our values of humanity, sustainability, artistry and equity. We create culinary experiences that challenge convention with a planet first mindset. Seeking to keep these values at the forefront of everything we do, we are committed to inclusion at all stages in our operation, from the purveyors we work with to the team we hire. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Full Time
Location: Atelier Crenn
Wage Range: $23- $25 per hour plus tips
Benefits: Competitive PTO, 401K, Heath/Dental/Vision insurance, Dining Discounts, Wellness/Education/Uniform Benefits, Team Trips to BBF.
MAIN ROLE
Our Service Assistants provide essential support to our team in each evening's service. The Service Assistant, specifically, will arrive first to begin the set up of the dining room. The Service Assistant will be responsible for complete set-up of the dining room, from cleaning and configuration of tables, to setting up all plates, cleaning duties and service utensils for service. During service, the Service Assistants will assist with table maintenance, ensuring tables are marked correctly with utensils and glassware in a timely manner. The Service Assistants should be comfortable with movements in the dining room according to fine-dining standards, and be able to efficiently complete tasks in a busy environment. The Service Assistant will assist with food running and spieling dishes, so he/she should be comfortable explaining food and interacting with guests.
Responsibilities:
  • Prepare trays, plates, utensils, and napkins for service.
  • Set and reset tables during service.
  • Refill glassware station, polish cutlery during service.
  • Make sure to clear the table and be responsible when handling luxury equipment.
  • Align tables and chairs in the dining room, setting dining room tables.
  • Set up the guest bathroom (soap, toilet paper, towels, candles).
  • Set up plates for the kitchen.
  • Assist sommelier during service with table maintenance (clearing, marking).
  • Constantly keeping an eye on the water levels, fill when needed.
  • Always help to run food when hands are needed.
  • Mark table, clear table as needed.
  • Prepare coffee and tea for the guest.
  • Prepare Non - Alcoholic drinks and follow recipes and standards.
  • Break down N/A Bev and coffee station.
  • Acknowledge guests about food details and serve dishes following standard and order.
  • Be responsible for the inventory supplies and weekly cleaning side work.
  • Keep a constant eye contact on the guest to anticipate need and reporting to a sommelier when a guest is unhappy.
  • Speak with guests using clear and professional language.
  • Ensure high standards of personal presentation and grooming.
  • Ensure that the restaurant is always kept clean and organized, in both the front and back of house areas.
  • Complete the daily responsibilities that are set for each individual shift.
  • Attend training sessions and meetings when they are required.
  • Work with fellow staff members to ensure that the restaurant achieves its full potential.
  • Complete side work promptly.

Qualities required:
  • Have a minimum experience in hospitality or customer service.
  • Be friendly, social, and like to interact with staff and guests; Be a team player.
  • Be very meticulous, efficient, and open to learning and suggestions.
  • Be prompt, reliable, and always carry a gracious and hospitable attitude.
  • Have a minimum knowledge of food and beverage.
  • Have a strong personality. Be determined to deliver detailed and high level of luxury service.
  • Must be able to lift 50 pounds.
  • RBS certification preferred.

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