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Customer Service Assistant Jobs in Rio Linda, CA

Sutter Health

Food Service Assistant

Roseville, CA · On-site

$26.01 - $31.69/hr

Customer service skills. requires basic math skills. Job Shift: Evenings Schedule: Short Hour Shift Hours: 4 Days of the Week: Variable Weekend Requirements: Every other Weekend Benefits: No Unions:

Costco Wholesale Corporation

Food Service Assistant

Folsom, CA · On-site

$16 - $20.25/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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Customer Service Assistant information

See Rio Linda, CA salary details

$13

$22

$31

How much do customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service assistant in Rio Linda, CA is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.34 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Rio Linda, CA?

The most popular types of Customer Service jobs in Rio Linda, CA are:

What job categories do people searching Customer Service Assistant jobs in Rio Linda, CA look for?

The top searched job categories for Customer Service Assistant jobs in Rio Linda, CA are:

What cities near Rio Linda, CA are hiring for Customer Service Assistant jobs?

Cities near Rio Linda, CA with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Rio Linda, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,170 per year, or $22.2 per hour.

Customer Service Assistant

Farmers'​ Rice Cooperative

Sacramento, CA • On-site

$18.75 - $25.75/hr

Other

Posted 2 days ago

New

Job description

The Customer Service Assistant’s main function is to process both our Orders and Invoicing in a timely and accurate manner. This person has to be able to manage a wide variety of tasks, many times performing them at the same time. The responsibilities can change on a daily and even hourly basis.

  

 

ESSENTIAL FUNCTIONS OF THE POSITION:

·        Entering/processing orders on a daily basis

·        Invoicing all orders/miscellaneous charges to customers

·        Processing our Credit Memos for customers

·        Posting Invoice/Credit Memo batches

·        Export Documentation

·        Assisting Coordinators daily and during absences

·        Filing

·        Completing various weekly/monthly reports

·        Distribute and log freight

·        Print shipment notifications daily


QUALIFICATIONS:

Education/Experience:

·        Type at least 40 WPM.

·        Experience in an office environment.


Ability to:

·        Ability to verbally communicate clearly and concisely.

·        Ability to generate accurate, grammatically correct, written reports and documentation.

·        This position requires a self‐starter with the ability to effectively prioritize and complete tasks.

·        Ability to communicate effectively with all levels of the organization.

·        Ability to meet deadlines.

·        Able to multi‐task in a fast‐paced environment with constant interruptions.

·        Establish and maintain effective working relationships, with other staff members.

·        Excellent verbal and written communication skills.

·        Excellent analytical and organizational skills.

·        Experience working in a team-oriented, collaborative environment.


Knowledge of:

·        Intermediate computer skills and knowledge in Microsoft Office applications.

·        Ability to operate standard office equipment, e.g. fax, copier, computer, scanner, 10‐key, keyboard.

 

 

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:


ESSENTIAL MENTAL ABILITIES:

·        Exercise independent judgment.

·        Self‐directing and organized.

·        Reason objectively.

·        Assess, project, and plan work activities on a daily and weekly basis.

·        Document concisely, accurately, and timely.

·        Handle a variety of duties which may be interrupted or changed by immediate circumstances.


TYPICAL PHYSICAL DEMANDS:

·        Sitting for long periods of time while at a computer, on the telephone

·        Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, other computer components, copiers, scanners, and fax machines.

·        Some lifting of materials and equipment up to 25 lbs. 

·        Capable of negotiating stairways and uneven ground from time to time.


DRESS GUIDELINES:

·           Employees are expected to represent the Company in a professional manner and to maintain appropriate standards of appearance, grooming and dress. To ensure the company’s professional reputation, a business casual dress standard has been adopted. 

·           Employees who are hosting or attending meetings with customers, vendors or employees from another company should wear appropriate clothing for conducting such business. 

  • The employee is expected to adhere to all company policies and conduct themselves in a professional manner at all times.

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