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Customer Service Assistant Jobs in Ravenel, SC (NOW HIRING)

Lawn Doctor

Customer Service Specialist

Summerville, SC · On-site

$48K - $60K/yr

... care. • Assist customers with scheduling, account updates, billing questions, and service ... requests. • Resolve customer concerns by listening, identifying solutions, and following through ...

DSV A/S

Customer Service Supervisor

Ridgeville, SC · On-site

Audit, research, report, and resolve customer service issues • Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry ...

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Customer Service Assistant information

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How much do customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service assistant in Ravenel, SC is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.08 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Ravenel, SC?

The most popular types of Customer Service jobs in Ravenel, SC are:

What cities near Ravenel, SC are hiring for Customer Service Assistant jobs?

Cities near Ravenel, SC with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Ravenel, SC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,095 per year, or $20.2 per hour.

CUSTOMER SERVICE REPRESEMTATIVE

Palmetto State Glass

Ladson, SC • On-site

$15.75 - $21.25/hr

Other

PTO

Re-posted 20 days ago

Job description

Customer Service Representative

Palmetto State Glass is a leading, commercial glass company with multiple locations throughout South Carolina. We are looking for a motivated individual with a keen attention to detail to join our growing team! We offer competitive pay, excellent benefits, vacation and holiday pay, and an enjoyable work environment.

Job responsibilities:

  • Providing excellent customer service
  • Setup of new customers in software system
  • Ensure service work orders, quotes and warranty tickets are complete
  • Ensure quotes and warranties are handled timely
  • Tracking purchase orders
  • Verify work order pricing is accurate
  • Invoice service upon completion
  • Collect COD's
  • Maintain service invoice files
  • Assist with scheduling service work
  • Maintain accurate prospect and customer lists
  • Provide reports on open tickets and monitors material arrival
  • Assist with marketing projects

Qualifications:

  • One year's experience in customer service
  • Excellent communication skills
  • Drive and motivation to succeed
  • Great attendance
  • Experience with Excel, Word and PowerPoint
  • Attention to detail
  • Valid, clear SC driver's license

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