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Customer Service Assistant Jobs in Portland, TX (NOW HIRING)

Rally Credit Union

Member Service Assistant

Rockport, TX · On-site

$12.25 - $16.25/hr

Member Service Assistant Rockport Branch - Rockport, TX 78382 Summary PRIMARY OBJECTIVE OF POSITION ... Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it ...

Rally Credit Union

Member Service Assistant

Beeville, TX · On-site

... Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. * Responsible for completing BSA/AML compliance training annually. * All other ...

Rally Credit Union

Member Service Assistant

Rockport, TX · On-site

... Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. * Responsible for completing BSA/AML compliance training annually. * All other ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Portland, TX

Customer Service Assistant information

See Portland, TX salary details

$9

$16

$22

How much do customer service assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service assistant in Portland, TX is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.46 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Portland, TX?

The most popular types of Customer Service jobs in Portland, TX are:

What are popular job titles related to Customer Service Assistant jobs in Portland, TX?

For Customer Service Assistant jobs in Portland, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Portland, TX look for?

The top searched job categories for Customer Service Assistant jobs in Portland, TX are:

What cities near Portland, TX are hiring for Customer Service Assistant jobs?

Cities near Portland, TX with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Portland, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,646 per year, or $16.2 per hour.

Portland Service - Customer Service Assistant - Part time

Portland, TX • On-site

H-E-B
Retail • 10K+ employees
Learn more about H-E-Bexternal

$14 - $19.25/hr

Other

Re-posted 24 days ago

Job description

Responsibilities
Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.
Key Responsibilities & Essential Functions:
Customer Service:

  • Assists in unloading merchandise from baskets
  • Packages groceries; assists customers in transporting / unloading groceries to their vehicles
  • Assists customers in locating merchandise
Stocking / Sanitation:
  • Gathers baskets and picks up trash inside and outside Store
  • Maintains and stocks bag areas
  • Returns products to proper locations
  • Stocks and stages bags; stocks check stand supplies
  • Distributes Buddy bucks to registers, replaces anti-fatigue mats
  • Does Carts & Parts basket relocation and power-washing basket relocation for department setup
  • Performs red basket fill up / retrieval
  • Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Knowledge/Skills/Abilities:
  • Ability to work in a fast-paced environment - Required
  • Ability to work with customers and stay attentive to their needs - Required
  • Ability to maintain a high level of productivity and efficiency standards - Required
Education:
Licenses/Certifications:
  • Completion of Company Orientation and Basics of Safety training (upon hire)
Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Constantly reach at waist, grasp
  • Frequently stand, walk
  • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  • Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
  • Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)
  • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
  • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 1/1/2019

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