Customer Service
Franklin, MA · On-site
$19 - $22/hr
Ability to handle high call volumes in a professional manner Assist customers, verify account ... service in a timely fashion Strong computer skills and experience tracking and recording call ...
Customer Service
Franklin, MA · On-site
$19 - $22/hr
Ability to handle high call volumes in a professional manner Assist customers, verify account ... service in a timely fashion Strong computer skills and experience tracking and recording call ...
Customer service
Boston, MA · On-site
$17.50 - $23.75/hr
Key Responsibilities: • Answer incoming calls and assist customers with inquiries. • Schedule ... services and promotions. • Handle customer complaints and resolve issues efficiently. • ...
Customer service
Boston, MA · On-site
$17.50 - $23.75/hr
Key Responsibilities: • Answer incoming calls and assist customers with inquiries. • Schedule ... services and promotions. • Handle customer complaints and resolve issues efficiently. • ...
Customer Service Specialist
North Attleboro, MA · On-site
$16.75 - $22/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
North Attleboro, MA · On-site
$16.75 - $22/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Dedham, MA · On-site
$17.50 - $23.25/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Dedham, MA · On-site
$17.50 - $23.25/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Framingham, MA · On-site
$17.50 - $23.25/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Framingham, MA · On-site
$17.50 - $23.25/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Framingham, MA · On-site
$20/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Framingham, MA · On-site
$20/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
CUSTOMER SERVICE
Holbrook, MA · On-site
$14.75 - $20.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
CUSTOMER SERVICE
Holbrook, MA · On-site
$14.75 - $20.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
CUSTOMER SERVICE
Holbrook, MA · On-site
$14.75 - $20.50/hr
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
CUSTOMER SERVICE
Holbrook, MA · On-site
$14.75 - $20.50/hr
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
CUSTOMER SERVICE
Holbrook, MA · On-site
$14.75 - $20.50/hr
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
CUSTOMER SERVICE
Holbrook, MA · On-site
$14.75 - $20.50/hr
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Assistant Customer Service Manager
Waltham, MA · On-site
$19 - $25/hr
Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for ...
Assistant Customer Service Manager
Waltham, MA · On-site
$19 - $25/hr
Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for ...
Support customer service programs and respond to customer concerns in a timely and professional manner * Provide checkout support as needed, including register functions and customer assistance
Support customer service programs and respond to customer concerns in a timely and professional manner * Provide checkout support as needed, including register functions and customer assistance
Food Service Assistant
Dedham, MA · On-site
$15.50 - $19.75/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Dedham, MA · On-site
$15.50 - $19.75/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Support customer service programs and respond to customer concerns in a timely and professional manner * Provide checkout support as needed, including register functions and customer assistance
Support customer service programs and respond to customer concerns in a timely and professional manner * Provide checkout support as needed, including register functions and customer assistance
Food Service Assistant
Avon, MA · On-site
$15.25 - $19.50/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Avon, MA · On-site
$15.25 - $19.50/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Everett, MA · On-site
$15.50 - $19.50/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Everett, MA · On-site
$15.50 - $19.50/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
$15.50 - $19.50/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
$15.50 - $19.50/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Dedham, MA · On-site
$15.50 - $19.75/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Dedham, MA · On-site
$15.50 - $19.75/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Dedham, MA · On-site
$15.50 - $19.75/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Dedham, MA · On-site
$15.50 - $19.75/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Waltham, MA · On-site
$16.25 - $20.75/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Waltham, MA · On-site
$16.25 - $20.75/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Sharon, MA · On-site
$15.75 - $20/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Food Service Assistant
Sharon, MA · On-site
$15.75 - $20/hr
Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...
Customer Service Assistant information
See Needham, MA salary details
$12.83 - $14.45
2% of jobs
$14.45 - $16.07
6% of jobs
$16.07 - $17.69
12% of jobs
$18.29 is the 25th percentile. Wages below this are outliers.
$17.69 - $19.31
13% of jobs
$19.31 - $20.93
14% of jobs
The median wage is $21.23 / hr.
$20.93 - $22.54
17% of jobs
$24.09 is the 75th percentile. Wages above this are outliers.
$22.54 - $24.16
12% of jobs
$24.16 - $25.78
9% of jobs
$25.78 - $27.40
9% of jobs
$27.40 - $29.02
4% of jobs
$29.02 - $30.64
3% of jobs
$12
$21
$30
How much do customer service assistant jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for customer service assistant in Needham, MA is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.86 per hour, depending on experience, location, and employer.
What is a customer service assistant?
A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.
What is a customer service assistant?
A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.
What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?
To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.
What are some common challenges faced by customer service assistants, and how can they be managed effectively?
Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.
Is remote customer service assistant a stressful job?
Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.
What are the skills of a customer service assistant?
A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Needham, MA?
The most popular types of Customer Service jobs in Needham, MA are:
What are popular job titles related to Customer Service Assistant jobs in Needham, MA?
For Customer Service Assistant jobs in Needham, MA, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Needham, MA look for?
The top searched job categories for Customer Service Assistant jobs in Needham, MA are:
What cities near Needham, MA are hiring for Customer Service Assistant jobs?
Cities near Needham, MA with the most Customer Service Assistant job openings:
Customer Service
Franklin, MA • On-site
Regency Transportation
7.8
Based on 6 frontline employees who took The Breakroom Quiz
People enjoy working here
Good employer
Respectful managers
Good training
Uninterrupted breaks
$19 - $22/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 29 days ago
Job description
Pay: $19.00 - $22.00 per hour
Job description:
Regency Transportation is a fast-growing northeast regional truckload carrier looking for an experienced Customer Service Representative (CSR)/Billing Clerk in our Franklin, MA office. This role is a crucial resource for customer inquiries, order entry, and invoicing.
Summary:
Responsible for acting as a liaison between customers and our operations team. Assists with entering customer orders, account questions, billing, and other queries. As part of the internal customer service team, your role is critical in delivering an outstanding customer experience.
Primary Responsibilities:
Ability to handle high call volumes in a professional manner
Assist customers, verify account information, process orders, and communicate with customers and the operations team by phone or email.
Resolve customer issues via phone and email by exercising discretion and independent judgment while delivering a world-class customer experience.
Strong computer skills, including Microsoft Office/Outlook
Skills Desired:
Excellent interpersonal communication, both written and verbal
Ability to exercise sound judgment
Deliver outstanding, friendly customer service in a timely fashion
Strong computer skills and experience tracking and recording call information, filing documents, or updating customer profiles/accounts.
Attention to detail, ability to multi-task, prioritize, and manage time effectively
Hours are 8:00am to 4:30pm Monday – Friday
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Physical Setting:
- Office
Schedule:
- 8 hourshift
- Monday to Friday
Work Location: In person
What Regency Transportation employees say
Pay
Hours and flexibility
Workplace
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