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Customer Service Assistant Jobs in Inver Grove Heights, MN

Costco Wholesale Corporation

Food Service Assistant

Eagan, MN · On-site

$15.25 - $19.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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How much do customer service assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service assistant in Inver Grove Heights, MN is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.85 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Inver Grove Heights, MN?

The most popular types of Customer Service jobs in Inver Grove Heights, MN are:

What are popular job titles related to Customer Service Assistant jobs in Inver Grove Heights, MN?

For Customer Service Assistant jobs in Inver Grove Heights, MN, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Inver Grove Heights, MN look for?

The top searched job categories for Customer Service Assistant jobs in Inver Grove Heights, MN are:

What cities near Inver Grove Heights, MN are hiring for Customer Service Assistant jobs?

Cities near Inver Grove Heights, MN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Inver Grove Heights, MN as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,486 per year, or $20.9 per hour.

Student: Central Services Customer Service Assistant, 2026-27

Augsburg University

Minneapolis, MN • On-site

$16.45/hr

Part-time

Medical

Posted 10 days ago

Key responsibilities

  • Handle package pickup and drop-off, check packages in and out of the Q-Track system, and sometimes check IDs for pickup.

  • Assist with shipping and mailing requests, operate the cash register, and prepare outgoing packages including metering, sealing, and sending international or priority mail parcels.

  • Deliver packages around campus, organize and clean workspace, stock supplies, answer phone calls, and operate equipment such as pallet jacks and carts for package deliveries.

Job description

Company Description
Augsburg University is committed to helping our student explore their vocation. As a University with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our students as they seek to match those gifts with the needs of the University and our larger community.
Student employment with Augsburg is more than a job - it is an opportunity for Augsburg students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork and collaboration and quality work that lives up to our mission of educating students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.
Job Description
We are currently seeking a few enthusiastic and dependable part-time student customer service assistants to work Monday through Friday:
Duties will include:
  • Handling package pickup and drop-off in Shipping and Receiving for Augsburg community members.
  • Checking packages in and out of Q-Track system, sometimes checking IDs for those picking up.
  • Assisting with shipping and mailing customer requests, operating the cash register.
  • Receiving incoming packages from vendors (FedEx, UPS, USPS, and Amazon).
  • Packing and preparing outgoing packages.
  • Metering and sealing envelopes, sending international, priority mail parcels.
  • Delivering packages around campus in the afternoons.
  • Organizing and cleaning workspace.
  • Stocking and maintaining supplies for shipping, mailing, and the Copy Center.
  • Answering phone calls.
  • Lifting and moving packages, operating a pallet jack and cart for package deliveries to buildings. and office around campus.
  • Using a desktop computer to assist customers and Central Services team.

Work-study eligible students welcome.
Compensation and Benefits
  • Rate of Pay: $16.45/hour
  • Minnesota Sick and Safe Time
  • Not eligible for health insurance benefits

Qualifications
Ideal candidates will:
  • possess an attention to detail and ability to follow-through on tasks.
  • bring a positive attitude to work.
  • have excellent organizational and communication skills.
  • possess a willingness to learn systems and processes.
  • solve problems, and ask for help when needed to assist customers.
  • be dependable and reliable, and arrive on time when scheduled to work.

Requirements:
  • Students must be currently enrolled or in the process of enrolling at Augsburg, and must have work-study as part of financial aid award, or be eligible international student. (If you have questions about your work-study eligibility, please consult your financial aid award, or contact Student Financial Services: studentfinances@augsburg.edu).
  • Must be able to lift up to 50 pounds, and operate a cart and pallet jack.

Additional Information
All student applicants must attach the following for consideration:
  • Resume
  • Cover Letter (optional)

Augsburg University is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at 612.330.1058 or email at hr@augsburg.edu. Human Resources is located at 20 Memorial Hall.

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