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Customer Service Assistant Jobs in High Ridge, MO

Ashley Global Retail, LLC

Customer Service Representative

MO · On-site

$15.50 - $21/hr

The Customer Service Representative is the front-line ambassador for Ashley, responsible for ... Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all ...

Central Stone

Customer Service Representative

Fenton, MO · On-site

$15.25 - $20.75/hr

Use electronic ticketing system to manage customer transactions * Assist with recordkeeping, answering phones and assisting customers, and other administrative tasks The ideal Customer Service ...

PEG Staffing

Customer Service Rep

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Respond to inquiries related to medications, orders, and general support * Assist users within a patient portal system * Provide accurate, timely, and professional customer service * Maintain ...

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Customer Service Assistant information

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How much do customer service assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service assistant in High Ridge, MO is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.87 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in High Ridge, MO?

The most popular types of Customer Service jobs in High Ridge, MO are:

What job categories do people searching Customer Service Assistant jobs in High Ridge, MO look for?

The top searched job categories for Customer Service Assistant jobs in High Ridge, MO are:

What cities near High Ridge, MO are hiring for Customer Service Assistant jobs?

Cities near High Ridge, MO with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in High Ridge, MO as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,034 per year, or $18.3 per hour.

Customer Service Representative

Crown Packaging Corp.

Saint Louis, MO • On-site

$15.50 - $21.25/hr

Full-time

Posted 5 days ago

Job description

Crown Packaging Corp. is seeking a Customer Service Representative to join their team!
About the Company. Crown Packaging Corp. is a leading provider of packaging solutions for businesses, delivering the supplies, equipment, and services that organizations require for their packing and shipping operations.
Recognized as one of the largest and most respected packaging companies in North America, Crown Packaging supports thousands of businesses, including the world's top retailers and manufacturers.
About the Role. As a Sales Support Representative, you will be the primary customer liaison, acting as point of contact during the full life-cycle order management process. This involves working with manufacturers, distribution centers, warehouses and transportation providers to facilitate product and information flow between our internal team and our customers to aid in the order process and resolve issues. This position is a frontline position which requires the utmost professionalism and positive attitude at all times.
Essential Functions:
  • Collaboration with outside sales team to develop relationships with customers, vendors and internal partners.
  • Deliver excellent customer service to our customers at all times.
  • Assist customers with product selection based on their packaging needs.
  • Answer customer billing and service questions.
  • Communicate with vendors and internal departments to obtain product information, status of orders and to resolve issues.
  • Communicate with customers to gather information for order entry, quoting, and advising on order status.
  • Order entry, expediting, and proof of deliveries.
  • Receiving and processing inquiries, customer orders, changes and customer requests.
  • Provide customers with pricing and delivery information.
  • Review open order reports.
  • General office work, answering a multi-line phone system.

Requirements:
  • Self-starter who is capable of adapting quickly to a changing situation in a fast paced environment.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills including the ability to communicate with managers, co-workers, as well as all departments within the company.
  • Minimum of 2 years customer service experience.
  • Proficiency in MS Office products including Outlook, Excel and Word and ERP Systems (JDE preferred, not required).
  • Basic knowledge of inventory management, purchasing, sourcing, accounts payable, accounts receivable and supply chain management. (Preferred, not required.)

Overall we are looking for an individual who works well with customers, internal partners and outside sales reps, with the ability to handle multiple tasks in a professional manner.
Crown Packaging Corp. is seeking a Sales Support Representative to join their team!
About the Company. Crown Packaging Corp. is a leading provider of packaging solutions for businesses, delivering the supplies, equipment, and services that organizations require for their packing and shipping operations.
Recognized as one of the largest and most respected packaging companies in North America, Crown Packaging supports thousands of businesses, including the world's top retailers and manufacturers.
About the Role. As a Sales Support Representative, you will be the primary customer liaison, acting as point of contact during the full life-cycle order management process. This involves working with manufacturers, distribution centers, warehouses and transportation providers to facilitate product and information flow between our internal team and our customers to aid in the order process and resolve issues. This position is a frontline position which requires the utmost professionalism and positive attitude at all times.
Essential Functions:
  • Collaboration with outside sales team to develop relationships with customers, vendors and internal partners.
  • Deliver excellent customer service to our customers at all times.
  • Assist customers with product selection based on their packaging needs.
  • Answer customer billing and service questions.
  • Communicate with vendors and internal departments to obtain product information, status of orders and to resolve issues.
  • Communicate with customers to gather information for order entry, quoting, and advising on order status.
  • Order entry, expediting, and proof of deliveries.
  • Receiving and processing inquiries, customer orders, changes and customer requests.
  • Provide customers with pricing and delivery information.
  • Review open order reports.
  • General office work, answering a multi-line phone system.

Requirements:
  • Self-starter who is capable of adapting quickly to a changing situation in a fast paced environment.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills including the ability to communicate with managers, co-workers, as well as all departments within the company.
  • Minimum of 2 years customer service experience.
  • Proficiency in MS Office products including Outlook, Excel and Word and ERP Systems (JDE preferred, not required).
  • Basic knowledge of inventory management, purchasing, sourcing, accounts payable, accounts receivable and supply chain management. (Preferred, not required.)

Overall we are looking for an individual who works well with customers, internal partners and outside sales reps, with the ability to handle multiple tasks in a professional manner.
Crown Package logo

About Crown Package

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

1 - 10 Employees

Headquarters location

Greeneville, TN, US

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