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Customer Service Assistant Jobs in Heber, UT (NOW HIRING)

GetWireless

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

Tessco, LLC

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

GetWireless

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

GetWireless

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

LifeWave Careers

Customer Service Representative

Draper, UT · On-site

$15 - $20.25/hr

As a Customer Service Representative, you'll play a vital role in ensuring LifeWave Inc. customers ... Process Orders with Accuracy: Assist customers in placing and tracking orders while ensuring smooth ...

LifeWave Careers

Customer Service Representative

Draper, UT · On-site

$15 - $20.25/hr

As a Customer Service Representative, you'll play a vital role in ensuring LifeWave Inc. customers ... Process Orders with Accuracy: Assist customers in placing and tracking orders while ensuring smooth ...

Lion Energy

Customer Service Representative

American Fork, UT · On-site

$14.25 - $19.50/hr

Customer Service Agent Lion Energy is seeking a knowledgeable and customer-focused Customer Service ... Maintain current knowledge of Lion Energy products, accessories, and technologies. * Assist ...

Savers | Value Village

Customer Service Associate

Orem, UT · On-site

$12.50 - $17.50/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Heber, UT

Customer Service Assistant information

See Heber, UT salary details

$11

$20

$28

How much do customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service assistant in Heber, UT is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
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Customer Service Assistant jobs near you

Customer Service Representative

GetWireless

Provo, UT • On-site

$16 - $18/hr

Part-time

Retirement

Posted 19 days ago

Job description

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives. 

Building Our Wireless World, Together.

An exciting career as an Inside Sales Representative is available at DiscountCell! This is a part-time opportunity and is located on-site in our Provo, Utah location. Hours: M-F, 8am - 1pm.

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other projects as directed.  There is no telemarketing involved with the job.  Time spent on the phone is either answering incoming customer calls or returning calls when customers request a call back.  We have a casual dress code and great working environment.

Responsibilities:

  • Enter and release customer orders for shipment.
  • Answer incoming phone calls to assist customers with placing orders or answering product questions.
  • Assist in keeping customers up to date regarding their order status.
  • Assist in the packaging and shipping of customer orders.
  • Work on additional projects as needed.

Requirements:

  • Prefer typing speed of at least 45 wpm
  • Familiarity with Windows operating system
  • Self-Starter
  • Able to learn quickly

Compensation: $16.00 - $18.00 / hour

Why Join Our Team?

  • Great company culture
  • 401K with a company match to help you invest in your future
  • Hone your skills or learn new ones with tuition subsidy

Apply