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Customer Service Assistant Jobs in Georgetown, DE

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Customer Service Representative

Milford, DE · On-site

$15.50 - $21/hr

Description To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for ...

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

Description To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for ...

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Customer Service Representative

Milford, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

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Customer Service Assistant information

See Georgetown, DE salary details

$10

$18

$25

How much do customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service assistant in Georgetown, DE is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.11 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.

What are the most commonly searched types of Customer Service jobs in Georgetown, DE?

The most popular types of Customer Service jobs in Georgetown, DE are:

What are popular job titles related to Customer Service Assistant jobs in Georgetown, DE?

For Customer Service Assistant jobs in Georgetown, DE, the most frequently searched job titles are:

What cities near Georgetown, DE are hiring for Customer Service Assistant jobs?

Cities near Georgetown, DE with the most Customer Service Assistant job openings:

Infographic showing various Customer Service Assistant job openings in Georgetown, DE as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,467 per year, or $18.5 per hour.

Customer Service Representative

Redners Markets

Lewes, DE • On-site

$16 - $21.50/hr

Full-time

Re-posted 13 days ago


Redner's Markets rating

6.0

Company rating: 6.0 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

61st of 124 rated grocery stores


Job description

POSITION TITLE:  Customer Service Manager

DEPARTMENT:      Front End     

REPORTS TO:         Store Director/Bookkeeper

FLSA STATUS:        Non-Exempt

 

 

 

JOB SUMMARY:

To provide and maintain high standards of customer service throughout the front end operations.  To supervise and direct all front end personnel and activities.

ESSENTIAL JOB FUNCTIONS:

1)         Promote customer goodwill by providing high standards of customer service.

2)         Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.

3)         Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.

4)         Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.

5)         Delegate responsibilities to cashiers as prescribed by store management.

6)         Conduct training programs for new associates, as well as associates already on board.

7)         Assist cashiers with price checks.

8)         Keep store management and scan coordinator informed of all pricing problems.

9)         Assist customers with returned merchandise, over rings, and overcharges.

10)       Approve customer checks and enforce check cashing policies.

11)       Maintain a regular cleaning schedule and overall good housekeeping of the front end.

12)       Order and control front end supplies (register paper, ribbons, etc.)

13)       Greet and customers and be observant of people in the store.

14)       Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

 

1)         Provide for proper staffing of Service Center and provide proper training for Acting          Customer Service Supervisor.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

 

1)         Strong oral and written communication skills for dealing with customers, employees, and Vendors.

2)         Strong analytical and mathematics skills for conducting accurate audits.

3)         Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.


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