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Customer Service Assistant Jobs in Georgetown, DE

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Customer Services Specialist Horizon Farm Credit is seeking a Customer Services Specialist to join ... Loan Servicing * Assist with the printing and mailing of loan packages. * Ensure loan documents are ...

AgFirst

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Loan Servicing - Assist with the printing and mailing of loan packages. - Ensure loan documents are ... Education Customer service experience preferred or training/experience in the banking or finance ...

Redner's Markets

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Manager To provide and maintain high standards of customer service throughout the ... and assist store managers with discipline of front end associates who fail to abide by company ...

Redners Markets

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

Redner's

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

DE · On-site

$16.25 - $22/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

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Customer Service Assistant information

See Georgetown, DE salary details

$10

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How much do customer service assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service assistant in Georgetown, DE is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Georgetown, DE? The most popular types of Customer Service jobs in Georgetown, DE are:
What cities near Georgetown, DE are hiring for Customer Service Assistant jobs? Cities near Georgetown, DE with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Georgetown, DE as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,467 per year, or $18.5 per hour.

Customer Service Specialist

Horizon Farm Credit

Dover, DE • On-site

$40K - $50K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Customer Services Specialist

Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One position is available. The qualified candidate will work in the Dover, DE branch location. The hours of operation are typically Monday through Friday from 8 a.m. to 4:30 p.m. This is a full-time office position.

In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling general account inquiries. Additionally, you will perform a wide variety of clerical and office duties including supporting the local branch.

Areas of Responsibilities include, but are not limited to:

Customer Service

  • Promptly and professionally handle telephone calls and in-person visitors.
  • Assist callers and in-person visitors with routine inquiries and service requests.
  • Promote Business Management Solutions and convenience products to members.

Accounting

  • Process incoming payments and prepare deposits.
  • Disburse loan funds accurately and timely.
  • Complete noncash forms as needed for internal adjustments and transfers to Finance.

Loan Servicing

  • Assist with the printing and mailing of loan packages.
  • Ensure loan documents are properly scanned in AgDocs promptly once executed.
  • Support members account servicing efforts.

Additional Administrative Duties

  • Prepare special reports and correspondence as required.
  • Review reports and assist in system maintenance to ensure accurate reporting.
  • Perform routine administrative tasks, including incoming/outgoing mail and general correspondence.
  • Support team members across the area by assisting with CRM-related tasks as needed.

Education

Customer service experience preferred or training/experience in the banking or finance industry.

Experience

Generally, 2-5+ years of related work experience is preferred. Experience working in a fast-paced environment is a plus.

Requirements

  • Excellent communication & interpersonal relations skills.
  • Moderate knowledge of software applications and proven self-starter.
  • Excellent organizational skills with the ability to simultaneously work on multiple projects/assignments.
  • Ability to initiate, organize, and prioritize work and maintain confidentiality.
  • Basic knowledge and ability to promote convenience products and Business Management Solutions.
  • Ability to work in the office during branch hours of operation (typically Monday – Friday from 8 a.m. to 4:30 p.m.)
  • Adaptable and flexible to a changing work environment.
  • Prolonged periods of sitting at a desk and working on a computer.

Who are we?

Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities.

What can we offer you?

We offer competitive compensation and benefits packages for full-time employees including:

  • Medical insurance with dental and vision care options
  • 401 (k) with significant employer matching
  • Paid time off, holidays, and volunteer time to support work/life balance
  • Tuition reimbursement and training opportunities
  • Student loan reimbursement
  • Leadership and career development opportunities
  • Paid maternity and bonding leave
  • Paid short-term disability
  • Fun and inclusive work environment

Salary Range: $40,000 - $50,000, depending on experience.

Equal Opportunity Employer including veterans and individuals with disabilities.

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