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Customer Service Assistant Jobs in Forest, MS (NOW HIRING)

Domino's Pizza

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Stay up-to-date with product knowledge and company policies * Assist with inventory management and ... Strong customer service orientation with a friendly and enthusiastic demeanor * Basic math skills ...

Domino's Pizza

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Stay up-to-date with product knowledge and company policies * Assist with inventory management and ... Strong customer service orientation with a friendly and enthusiastic demeanor * Basic math skills ...

Domino's

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Stay up-to-date with product knowledge and company policies * Assist with inventory management and ... Strong customer service orientation with a friendly and enthusiastic demeanor * Basic math skills ...

U-Haul

Customer Service Representative

Pearl, MS

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Pearl, MS · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Pearl, MS · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Customer Service Assistant information

See Forest, MS salary details

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How much do customer service assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service assistant in Forest, MS is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.01 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Forest, MS?

The most popular types of Customer Service jobs in Forest, MS are:

What are popular job titles related to Customer Service Assistant jobs in Forest, MS?

For Customer Service Assistant jobs in Forest, MS, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Forest, MS look for?

The top searched job categories for Customer Service Assistant jobs in Forest, MS are:

What cities near Forest, MS are hiring for Customer Service Assistant jobs?

Cities near Forest, MS with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Forest, MS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,324 per year, or $18.4 per hour.

Customer Service Rep

BankFirst Financial Services

Bay Springs, MS • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 11 days ago

Job description


BASIC PURPOSE: A front-line employee who explains account products and services to prospective customers and assists them in completing the necessary documents to open new accounts. Assist current customers with inquiries and problems. Participates in the sales culture of the institution. Expected to make referrals and cross-sell products/services appropriate to the customers’ needs. Other duties may be assigned.

PRINCIPLE ACCOUNTABILITIES

  1. Interview prospective customers to obtain information for opening new accounts: checking, savings, Christmas Clubs, CD’s, IRA’s, Safe Deposit Boxes.
  2. Answers customer questions and explain all bank retail products and services.
  3. Compile information about new accounts, enter account information into computers, and file related forms and other documents.
  4. Inform customers of procedures for applying for services such as debit cards, direct deposit of checks, certificates of deposit, wires, ordering foreign currency, ordering checks, Clickswitch, instant issue debit cards, official checks, credit card applications.
  5. Identify customers’ needs and propose the appropriate products and/or services.
  6. Close the sale of products/services or refer customers to appropriate bank personnel to meet their financial needs.
  7. Be knowledgeable and proficient in the use of all online services and promote those services to customers.
  8. Assist current customers with inquiries and problems if necessary.
  9. Meet or exceed all “BankFirst Telephone, Voicemail/Email, and Service Standards"

EDUCATION, EXPERIENCE, SKILLS: Must have good computer skills, specifically Excel, Word, Adobe Sign. Previous banking experience a must. Should be detail oriented and be able to multi-task. Have excellent communications skills, written and verbal. Should be sales oriented and have excellent product knowledge.


BankFirst is an EO employer- M/F/Veteran/Disability/Sexual Orientation/Gender Identity