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Customer Service Assistant Jobs in Clover, SC (NOW HIRING)

Hendrick Automotive Company

Service Assistant

Charlotte, NC · On-site

$14.75 - $19.50/hr

Greets customers in the service drive area and assists them with the process of checking vehicle in for service. * Assists Service Advisor by working with customer and technician to identify required ...

Go Store it Self Storage

Customer Service

Charlotte, NC

$15.75 - $21.25/hr

In this role, you will assist customers with their storage needs, answer questions, provide information about available units and services, handle customer inquiries, and help ensure a positive ...

Sherwin-Williams

Customer Service Specialist

Charlotte, NC · On-site

$16.50 - $22/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Customer Service Assistant information

See Clover, SC salary details

$10

$17

$24

How much do customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service assistant in Clover, SC is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.57 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Clover, SC?

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For Customer Service Assistant jobs in Clover, SC, the most frequently searched job titles are:

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What cities near Clover, SC are hiring for Customer Service Assistant jobs?

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Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Clover, SC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,732 per year, or $17.2 per hour.

SENIOR CUSTOMER SERVICE ASSISTANT (FULL TIME)

Compass Group

Charlotte, NC • On-site

$28/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

351st of 500 rated business services

Job description

  • We have an opening for a full time SENIOR CUSTOMER SERVICE ASSISTANT position.
  • Location: KES - 2400 Yorkmont Road Charlotte, NC 28217 Note: online applications accepted only.
  • Schedule: Full time schedule; Monday - Thursday (on-site) and Friday (remote). More details upon interview!
  • Requirement: Minimum 2-3 years of experience in customer service, facilities management, or service coordination environments. Experience using CMMS or work order management systems preferred.
  • Fixed Pay Rate: $28.00 per hour

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). 

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1564867.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary


Summary:   Serves as a customer service representative in a call center and provides work order management support for staff/customers. 
Essential Duties and Responsibilities:

  • Vendor Escalation Support: Serve as the first point of escalation for vendor-related concerns and service issues, working to resolve matters at the Sr. CSR level before escalating to the Customer Service Manager (CSM).
  • Training & Development: Lead the training and onboarding of new hires while providing continuous coaching, refresher training, and process guidance to existing employees to promote consistency and adherence to established procedures.
  • Analytics & Reporting: Provide analytics, reporting, and operational insights as business needs or specific situations require. Identify trends, performance gaps, and opportunities for process improvement.
  • Invoice & Financial Support: Provide additional financial and invoice support, including invoice verification, reviewing documentation for accuracy, validating charges against completed work and approved scope, and helping address discrepancies before invoices are processed.
  • Team Support & Process Compliance: Act as a resource for the CSR team by answering process-related questions, reinforcing established procedures, and supporting consistent execution of service and operational expectations.
  • Answers the telephone, responds to customer emails and provides general assistance to customers.
  • Reviews and promotes service requests submitted by customers.
  • Provides clerical support; maintains files and records.
  • Prepares routine correspondence, forms and other documents.
  • Collects, verifies, retrieves and enters data.
  • Operates standard office equipment.
  • Completes project assignments.
  • Assists in the preparation and proofing of materials for reports and other publications.
  • Interacts effectively with staff, students and faculty while conducting daily workplace duties.
  • Communicates with customers to complete work in a cost-effective, efficient and safe manner.
  • Maintains a clean and safe work environment.
  • Performs other duties as assigned.

Associates at ESFM are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

About Compass Group: Achieving leadership in the foodservice and facility management industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.

ESFM 

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