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Customer Service Assistant Jobs in Becker, MN (NOW HIRING)

Hobby Lobby

Customer Service Manager

Maple Grove, MN · On-site

$20.15 - $21.15/hr

Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per hour - Requirements * Excellent Customer Service Skills * Basic ...

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Customer Service Assistant information

See Becker, MN salary details

$11

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How much do customer service assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service assistant in Becker, MN is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.22 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Becker, MN?

The most popular types of Customer Service jobs in Becker, MN are:

What are popular job titles related to Customer Service Assistant jobs in Becker, MN?

For Customer Service Assistant jobs in Becker, MN, the most frequently searched job titles are:

What cities near Becker, MN are hiring for Customer Service Assistant jobs?

Cities near Becker, MN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Becker, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,342 per year, or $20.4 per hour.

Customer Service Representative

Amy Chmielewski Agency Inc.

Becker, MN • On-site

$16.25 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

Benefits:
  • Health benefit options
  • Simple IRA
  • Weekends Off
  • Work-Life Balance
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Insurance Customer Service RepresentativeJoin a Respected Agency Built on Relationships, Growth, and Work-Life Balance
For more than 30 years, Amy Chmielewski has proudly served the Becker community as an American Family Insurance agent, building a trusted agency known for exceptional client service, long-term relationships, and a supportive team culture.
We're looking for an experienced, licensed insurance professional who wants more than just a job. We offer a stable, relationship-focused environment where team members are valued, supported, and encouraged to grow professionally while maintaining a healthy work-life balance.
Our agency is guided by simple but powerful values: Be Kind. Be Honest. Keep Growing. Speak Up. Work Together to Win Together. These values shape how we serve our clients and how we support one another as a team.
If you're seeking an agency where your experience is appreciated, your contributions matter, and your personal life is respected, we'd love to connect with you.
Why Join Our Agency?
  • Established, highly respected agency with over 30 years of community presence
  • Supportive, family-oriented culture built on teamwork and mutual respect
  • No evenings or weekends
  • Early Fridays — office closes at 1:00 PM
  • Paid Time Off and paid holidays
  • Simple IRA retirement plan
  • Consistent schedule and strong emphasis on work-life balance
  • Opportunity to work directly with an experienced agency leader who invests in her team
Position Overview
As a Licensed Insurance Customer Service Representative, you will play a key role in maintaining and strengthening client relationships while providing exceptional service and insurance guidance. This position is ideal for someone who enjoys helping clients, solving problems, and serving as a trusted resource throughout the customer lifecycle.
You'll work closely with clients to answer questions, process policy changes, identify coverage needs, and help ensure they have the protection that best fits their lives and goals.
Responsibilities
  • Build and maintain strong relationships with clients through proactive communication and service
  • Assist clients with policy changes, renewals, billing questions, and coverage updates
  • Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions
  • Conduct policy reviews and identify opportunities to better protect clients and their families
  • Educate clients regarding insurance products, coverage options, and available discounts
  • Support retention efforts by delivering an exceptional client experience
  • Resolve customer concerns with professionalism, empathy, and attention to detail
  • Collaborate with agency team members to support overall agency goals and client satisfaction
  • Maintain accurate client records and follow agency procedures
Qualifications
  • Active Property & Casualty License preferred
  • Previous insurance agency experience strongly preferred
  • Excellent written, verbal, and interpersonal communication skills
  • Strong customer relationship-building abilities
  • Detail-oriented with strong organizational skills
  • Proactive problem solver with a positive attitude
  • Ability to manage multiple priorities while maintaining accuracy
  • Team-oriented mindset and commitment to delivering outstanding service
  • Comfortable learning and utilizing agency technology and insurance systems
Who Will Thrive Here?
The ideal candidate values relationships over transactions, enjoys helping people, and appreciates being part of a collaborative team environment. They are dependable, professional, growth-minded, and looking for a long-term opportunity with an agency that genuinely cares about its employees and clients.
If you're an experienced insurance professional seeking a positive workplace culture, outstanding work-life balance, and the opportunity to join a respected agency with deep roots in the community, we encourage you to apply.