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Customer Service Assistant Remote Jobs in Portage, MI

System One

Customer Service Assistant

Portage, MI · Remote

$20 - $24/hr

Customer Service Assistant Type: Contract Compensation: $20.00 - $24.00/hr Work Model ... Remote (CST Hours) Responsibilities * Provide customer services relating to sales, sales promotions ...

Liveops

Remote Customer Service Agent

Kalamazoo, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Battle Creek, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22/hr

Customer Service Representative Location: Portage, MI Type: Contract Compensation: $20-22/hr Work ... Remote - offsite Schedule: Sunday thru Thursday 8am - 4:30pm (ET OR CT) Overview Join a global ...

System One

Customer Service Representative

Portage, MI · Remote

$22/hr

Remote - offsite Shift: 8am-5pm PST, Training is Mon- Fri, then schedule is Sun - Thurs. Responsibilities * Provide customer services related to sales, sales promotions, installations, and ...

System One

Customer Service Representative

Portage, MI · Remote

$21.98/hr

Remote Hours: 40.0 (Sun-Thurs 9am to 5:30pm) Overview Leading medical device company looking for an experienced Customer Service Representative. Ideal candidates should have at least 2 years ...

System One

Customer Service Representative

Portage, MI · Remote

$22/hr

Remote Hours: M- F 9am - 5:30pm Responsibilities * Provides customer services relating to sales, sales promotions, installations and communications. * Ensures that good customer relations are ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Customer Service Representative Location: Portage, MI Type: Contract Compensation: $20-22.73/hr ... Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Customer Service Representative Location: Portage, MI Type: Contract Compensation: $20-22.73/hr ... Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ...

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Customer Service Assistant Remote information

See Portage, MI salary details

$11

$18

$26

How much do customer service assistant remote jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service assistant remote in Portage, MI is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.44 per hour, depending on experience, location, and employer.

What does a remote customer service assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote customer service assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.

What are the key skills and qualifications needed to thrive as a remote customer service assistant, and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What are the most commonly searched types of Customer Service Remote jobs in Portage, MI?

The most popular types of Customer Service Remote jobs in Portage, MI are:

What are popular job titles related to Customer Service Assistant Remote jobs in Portage, MI?

For Customer Service Assistant Remote jobs in Portage, MI, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant Remote jobs in Portage, MI look for?

The top searched job categories for Customer Service Assistant Remote jobs in Portage, MI are:

What cities near Portage, MI are hiring for Customer Service Assistant Remote jobs?

Cities near Portage, MI with the most Customer Service Assistant Remote job openings:

Customer Service Assistant Remote jobs near you
Infographic showing various Customer Service Assistant Remote job openings in Portage, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,107 per year, or $18.8 per hour.

Customer Service Assistant

System One

Portage, MI • Remote

$20 - $24/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Job Title: Customer Service Assistant Type: Contract Compensation: $20.00 - $24.00/hr Work Model: Remote (CST Hours)

Responsibilities

  • Provide customer services relating to sales, sales promotions, installations, and communications.
  • Ensure that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws.
  • Develop organization-wide initiatives to proactively inform and educate customers.
  • Develop improvement plans in response to customer surveys.
  • Follow clearly defined procedures and tasks, as well as guidelines for decision making.
  • Apply technical procedures that are well defined, working within well-established routines and procedures in the discipline.
Requirements
  • Minimum of 2 years of experience in a high-volume call center environment.
  • Knowledge acquired through experience, specialized education, or training related to customer service.
  • Basic understanding of work routines and procedures in the customer service discipline.
  • Ability to work within well-defined procedures and guidelines.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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