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Customer Service Appointment Booking Jobs (NOW HIRING)

What You'll Own Inbound Calls & Appointment Booking * Handle high-volume inbound HVAC and plumbing service calls * Convert customer inquiries into confirmed service appointments * Assist customers ...

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Customer Service Appointment Booking information

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How much do customer service appointment booking jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service appointment booking in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Customer Service Appointment Booking jobs?

For Customer Service Appointment Booking jobs, the most frequently searched job titles are:

Service Appointment Coordinator

Manhattan, KS โ€ข On-site

Full-time

Posted 20 days ago


Job description

Service Appointment Coordinator

Briggs Auto Group is looking for a motivated and customer-focused Service Appointment Coordinator to join our team!

In this role, you will be responsible for communicating with customers, scheduling service appointments, following up on service opportunities, and helping provide an exceptional customer experience from the first point of contact.

Responsibilities:
  • Respond to customer inquiries via phone, text, email, and online leads

  • Schedule and confirm service appointments

  • Follow up with customers regarding recommended and declined services

  • Maintain accurate customer information and appointment records

  • Work closely with Service Advisors and the Service Department to maximize appointment opportunities

  • Provide professional, friendly, and timely communication with every customer

Qualifications:
  • Strong communication and customer service skills

  • Comfortable working with phones, text messaging, and email

  • Ability to multitask and stay organized in a fast-paced environment

  • Positive attitude and strong work ethic

  • Previous automotive, BDC, call center, or customer service experience is a plus, but not required

Briggs Auto Group offers a great team environment, opportunities for growth, and the chance to build a career in the automotive industry.

Apply today and join the Briggs Auto Group team!