We are seeking an enthusiastic, customer-focused Hospitality Account Manager to build strong relationships with a designated group of hospitality customers and ensure they receive exceptional service.
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We are seeking an enthusiastic, customer-focused Hospitality Account Manager to build strong relationships with a designated group of hospitality customers and ensure they receive exceptional service.
Account Service Representative
Franconia, VA · On-site
$54K - $57K/yr
We are seeking an enthusiastic, customer-focused Hospitality Account Manager to build strong relationships with a designated group of hospitality customers and ensure they receive exceptional service.
Account Service Representative
Franconia, VA · On-site
$54K - $57K/yr
We are seeking an enthusiastic, customer-focused Hospitality Account Manager to build strong relationships with a designated group of hospitality customers and ensure they receive exceptional service.
Account Service Representative
Franconia, VA · On-site
$54K - $57K/yr
We are seeking an enthusiastic, customer-focused Hospitality Account Manager to build strong relationships with a designated group of hospitality customers and ensure they receive exceptional service.
Account Service Representative
Franconia, VA · On-site
$54K - $57K/yr
We are seeking an enthusiastic, customer-focused Hospitality Account Manager to build strong relationships with a designated group of hospitality customers and ensure they receive exceptional service.
Account Manager
Odenton, MD · On-site
$60K - $80K/yr
Keep customers protected. Chesapeake Fire Protection is looking for a Service Account Manager to support our customers, coordinate service activities, and help identify opportunities to expand our ...
New
Account Manager
Odenton, MD · On-site
$60K - $80K/yr
Keep customers protected. Chesapeake Fire Protection is looking for a Service Account Manager to support our customers, coordinate service activities, and help identify opportunities to expand our ...
New
Keep customers protected. Chesapeake Fire Protection is looking for a Service Account Manager to support our customers, coordinate service activities, and help identify opportunities to expand our ...
New
Keep customers protected. Chesapeake Fire Protection is looking for a Service Account Manager to support our customers, coordinate service activities, and help identify opportunities to expand our ...
New
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
Excellent customer service, communication, organizational, and analytical skills. * High School Diploma or equivalent. * CIC or equivalent designation preferred. Senior Account Manager Primary ...
The Service Account Executive is responsible for developing, managing, and growing customer relationships focused on service agreements, maintenance solutions, and aftermarket support. This role ...
The Service Account Executive is responsible for developing, managing, and growing customer relationships focused on service agreements, maintenance solutions, and aftermarket support. This role ...
Account Management * Establishing and maintaining a customer account plan for each principal tenant ... Developing tenant communications and customer service materials. * Supporting periodic tenant ...
Account Management * Establishing and maintaining a customer account plan for each principal tenant ... Developing tenant communications and customer service materials. * Supporting periodic tenant ...
Account Manager
Washington, DC · On-site
Description Account Manager - Washington, D.C. and Surrounding Area WHY APEX WATER AND PROCESS ... Work onsite at customer locations to provide routine, day-to-day service to determine water ...
Account Manager
Washington, DC · On-site
Description Account Manager - Washington, D.C. and Surrounding Area WHY APEX WATER AND PROCESS ... Work onsite at customer locations to provide routine, day-to-day service to determine water ...
Account Manager
Arlington, VA · On-site +1
The Account Manager is the primary point of contact for group customer contacts related to contracts, benefits, rates, renewal activities, and escalated service issues. This includes consulting with ...
Account Manager
Arlington, VA · On-site +1
The Account Manager is the primary point of contact for group customer contacts related to contracts, benefits, rates, renewal activities, and escalated service issues. This includes consulting with ...
Account Manager
Arlington, VA · On-site +1
$49K - $82K/yr
The Account Manager is the primary point of contact for group customer contacts related to contracts, benefits, rates, renewal activities, and escalated service issues. This includes consulting with ...
Account Manager
Arlington, VA · On-site +1
$49K - $82K/yr
The Account Manager is the primary point of contact for group customer contacts related to contracts, benefits, rates, renewal activities, and escalated service issues. This includes consulting with ...
Account Manager
$49K - $82K/yr
The Account Manager is the primary point of contact for group customer contacts related to contracts, benefits, rates, renewal activities, and escalated service issues. This includes consulting with ...
Account Manager
$49K - $82K/yr
The Account Manager is the primary point of contact for group customer contacts related to contracts, benefits, rates, renewal activities, and escalated service issues. This includes consulting with ...
Customer Accounts Manager
Forestville, MD · On-site
$18 - $19/hr
... service. We provide our team members with the opportunity to reach their full potential in a team ... As a Customer Account Manager, you will strategically influence team performance to help our ...
Customer Accounts Manager
Forestville, MD · On-site
$18 - $19/hr
... service. We provide our team members with the opportunity to reach their full potential in a team ... As a Customer Account Manager, you will strategically influence team performance to help our ...
Account Manager
Arlington, VA · On-site
$80K - $120K/yr
To thrive in this role, the ideal candidate will possess experience in customer success, account management, or client services within SaaS, data, or technology, combined with a background in ...
Account Manager
Arlington, VA · On-site
$80K - $120K/yr
To thrive in this role, the ideal candidate will possess experience in customer success, account management, or client services within SaaS, data, or technology, combined with a background in ...
Customer Service Account Manager information
See Owings, MD salary details
$25.1K - $29.4K
5% of jobs
$29.4K - $33.8K
11% of jobs
$36.3K is the 25th percentile. Wages below this are outliers.
$33.8K - $38.1K
16% of jobs
$38.1K - $42.4K
17% of jobs
The median wage is $42.8K / yr.
$42.4K - $46.7K
17% of jobs
$50.3K is the 75th percentile. Wages above this are outliers.
$46.7K - $51K
12% of jobs
$51K - $55.3K
9% of jobs
$55.3K - $59.6K
6% of jobs
$59.6K - $63.9K
3% of jobs
$63.9K - $68.2K
2% of jobs
$68.2K - $72.5K
2% of jobs
$25.1K
$45.8K
$72.5K
How much do customer service account manager jobs pay per year?
As of Aug 31, 2026, the average yearly pay for customer service account manager in Owings, MD is $45,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $52,200.00 per year, depending on experience, location, and employer.
What does a customer service account manager do?
A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.
What are the key skills and qualifications needed to thrive as a customer service account manager?
To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.
How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?
Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What is the difference between Customer Service Account Manager vs Customer Support Specialist?
| Aspect | Customer Service Account Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Relevant experience, sometimes certifications in customer relationship management | Basic customer service training, technical knowledge often preferred |
| Work Environment | Client-facing, account management, strategic planning | Support center, technical troubleshooting, direct customer interaction |
| Employer & Industry | Businesses with client accounts, B2B and B2C sectors | Customer service departments across various industries |
The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.
How much does a customer service account manager get paid?
The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.
What is the role of a customer service account manager?
A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.
What job categories do people searching Customer Service Account Manager jobs in Owings, MD look for?
The top searched job categories for Customer Service Account Manager jobs in Owings, MD are:
What cities near Owings, MD are hiring for Customer Service Account Manager jobs?
Cities near Owings, MD with the most Customer Service Account Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 18 days ago
Job description
Join a growing, successful regional family-owned and professionally managed company that has proudly served customers since 1934.We are seeking an enthusiastic, customer-focused Hospitality Account Manager to build strong relationships with a designated group of hospitality customers and ensure they receive exceptional service. This position serves as a key connection between our customers and our company, coordinating service, monitoring inventory, resolving issues, and identifying opportunities to improve the overall customer experience.The ideal candidate is organized, responsive, professional, and enjoys building lasting customer relationships. If you take pride in delivering exceptional service and thrive in a fast-paced, relationship-driven environment, we want to hear from you.Key ResponsibilitiesServe as a primary point of contact and the face of the company for assigned hospitality customers.Act as a liaison between customers and internal teams to ensure clear, consistent, and timely communication.Monitor products and services provided to assigned customers to ensure quality, accuracy, and complete customer satisfaction.Coordinate service needs and proactively address customer concerns or issues.Build and maintain strong, long-term customer partnerships based on trust, communication, and exceptional service.Identify opportunities to improve service programs, processes, and customer satisfaction.Identify unnecessary expenses and develop solutions that improve efficiency and control costs.Work closely with internal teams, managers, vendors, and customers to resolve issues and meet customer expectations.Maintain accurate customer information, inventory, and service-related records.Consistently look for ways to exceed customer expectations while supporting company goals and budget objectives.Qualifications & CompetenciesHigh school diploma or equivalent required.Previous customer service, account management, hospitality, sales, or related experience preferred.Must be comfortable communicating with customers and all levels of management.Strong verbal and written communication skills.Highly organized, responsive, and detail-oriented.Positive, professional attitude with a genuine commitment to customer service.Ability to establish trust and communicate openly and respectfully with associates, managers, customers, and vendors.Strong problem-solving and decision-making skills.Ability to work independently while also functioning effectively as part of a team.Proficiency with Microsoft Word, Excel, Outlook, and other common computer applications.Must possess a valid driver's license and maintain an excellent driving record.Must be able to lift, push, and pull a minimum of 50 pounds. QUALIFICATIONSMust have a valid driver's licenseMust have an excellent driving recordMust have the ability to lift, push, and pull a minimum of 50 pounds BENEFITSExcellent group benefits package (Medical, Dental, Short-Term Disability, Vision, Life Insurance, and 401k with generous company match)Company car and mobile phonePaid VacationCompensation $54,600-$57,200COMPANY DESCRIPTION Virginia Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers. Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment. Virginia Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.