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Customer Service Account Manager Jobs in Longs, SC

This professional position has a combination of customer service and purchasing responsibilities. Account Managers are responsible for ensuring that all customer requirements are met by working with ...

Account Manager

Whiteville, NC · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Whiteville, NC · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

North Myrtle Beach, SC · On-site

$40K - $52K/yr

This role serves as the primary point of contact for customers, ensuring consistent communication, proactive problem-solving, and high service standards. The Account Manager will also support ...

Responsible for managing existing blood drive accounts, maximizing their production, finding new ... Provides superior customer service to blood donors, blood donor groups, internal and external ...

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... in a customer-focused service industry * inimum 3 years of experience in customer service ...

Responsible for managing existing blood drive accounts, maximizing their production, finding new ... Provides superior customer service to blood donors, blood donor groups, internal and external ...

Landscape Account Manager

Conway, SC · On-site

$55K - $65K/yr

```html Phoenix Landscapes is seeking a dedicated and dynamic Landscape Account Manager to join our ... Manage all aspects of a commercial landscape maintenance portfolio, including customer service ...

Assists with Equipment rental, sales, and service when needed by customers on-site. Why ... Ability to manage strategic and national accounts A Workplace For All At EquipmentShare, we believe ...

GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing ... to quantify service performance). * Use internal and external resources to retain customers ...

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Customer Service Account Manager information

See Longs, SC salary details

$21K

$38.2K

$60.5K

How much do customer service account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer service account manager in Longs, SC is $38,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,800.00 and $43,500.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What job categories do people searching Customer Service Account Manager jobs in Longs, SC look for?

The top searched job categories for Customer Service Account Manager jobs in Longs, SC are:

What cities near Longs, SC are hiring for Customer Service Account Manager jobs?

Cities near Longs, SC with the most Customer Service Account Manager job openings:

Infographic showing various Customer Service Account Manager job openings in Longs, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,155 per year, or $18.3 per hour.

Account Manager

Myrtle Beach, SC

Field Fastener
Transportation and Warehousing • 51 - 200 employees

$50K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Company Overview:
Field is a family-owned global supplier of fasteners, "C" commodities, inventory management services, and technical support. We currently have locations in Rockford, IL (headquarters), Texas, South Carolina, Ohio, Oregon, Mexico, and Taiwan. For over 30 years, Field has grown an average of 19% annually because of its dedication to lowering our customers overall cost and improving quality through a technical approach to fasteners. By joining Field, you will experience an exceptional culture built on Integrity, Commitment, Teamwork, Innovation, Flexibility, and Fun!  
Field was recognized by INC. magazine as one of the fastest growing privately owned companies in the USA. Field has been recognized nationally by Great Places to Work as one of the Best Small Companies in America, ranking #8 nationally among small companies and #5 nationally among manufacturing/production companies.  For several years, Field has been recognized locally by the Rockford Register Star as one of the top Employers in the area.
At Field, having a great culture is more than a priority - it's everything. 
For more information about our culture and company, please watch this Culture Video. 
All full-time positions at Field are eligible for benefits including Medical, Dental, Vision, Life Insurance, 401(k), Life Coaching, paid Vacation, paid Holidays, paid Volunteer Time, quarterly Bonuses, and more! 
Visit our Careers page for a complete list of benefit offerings.
 

Position Summary:

This professional position has a combination of customer service and purchasing responsibilities. Account Managers are responsible for ensuring that all customer requirements are met by working with outside sales, quality, and supply chain; as well as working to control inventory, reduce costs, and increase profit margins on products supplied to our customers.  This position is fast-paced, high-demand, and manages multiple tasks and projects simultaneously.

This position reports to:  Account Management Team Leader

This position has direct reports:  None

Location: Florence, SC (if your commute is more than an hour may work remote 3-4 days a week)

FLSA Hourly/Salary:  Starting Salary $50,000-$62,000

Essential Functions:
  • Commit to FIELD's Mission Statement, Core Values, and Fieldamentals.
  • Serve as a proactive and strategic contact for existing account base and new business.
  • Professionally establish, maintain, and grow existing account relationships.
  • Service inventory management and consignment systems.
  • Place purchase orders for customers to meet requirements.
  • Develop target customer service level and team goals; position team to achieve goals.
  • Provide product knowledge support to supplier and customer base.
  • Work with customers to resolve and negotiate slow moving/obsolete inventory issues.
  • Responsible for account margins, inventory turns, and on-time delivery.
  • Provide pricing quotations to existing customers through suppliers.
  • Negotiate pricing with existing/new suppliers to ensure overall best cost and quality.
  • Work closely with outside sales to manage key accounts.
  • Actively working with existing customers to pinpoint new business avenues.
  • Maintain awareness of the marketplace, the competitive environment, the customers' industry and position in order to recommend strategies and projects.
Education, Skills and Experience Required:
  • High School diploma or GED equivalent
  • Polite and professional manner.
  • 3-5 years in a customer service, purchasing, account management, inside sales, or related area.
  • Ability to work in fast-paced, team-based environment.
  • Strong Microsoft Word, Excel, Outlook knowledge.
  • Strong communication skills to interact with internal and external customers and suppliers.
  • Strong time management skills and detail-orientation.
  • Strong analytical skills.
  • Strong influencing skills.
  • Highly motivated and well organized.
  • Effective presentation skills.
  • Proven track record of results.
  • Ability to drive results without a great deal of direct supervision.
Additional Skills Preferred:
  • Previous experience in the fastener industry.
  • Experience with Power BI
  • Experience with Smartsheet
  • Bachelor's degree in a business-related course of study or equivalent relevant experience in customer service, production scheduling, and /or account management.
$50,000 - $62,000 a year
 
Field provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
Please view our Texting privacy policy here : https://1976772.fs1.hubspotusercontent-na1.net/hubfs/1976772/Privacy%20Policy%20%20Employ%20-%20Texting%20Field%20Fastener.pdf
 
and our Terms of Service agreement here. https://1976772.fs1.hubspotusercontent-na1.net/hubfs/1976772/TOS-%20Employ%20-%20Field%20Fastener.pdf
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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