We are looking for a Senior Customer Success Manager to join our growing team and serve as a strategic partner to our customers. This is a full-time remote position based in the United States . What ...
We are looking for a Senior Customer Success Manager to join our growing team and serve as a strategic partner to our customers. This is a full-time remote position based in the United States . What ...
About The Team The Customer Success organization is dedicated to ensuring every client realizes the ... Serve as a high-level cross-functional bridge, distilling complex client feedback and stakeholder ...
About The Team The Customer Success organization is dedicated to ensuring every client realizes the ... Serve as a high-level cross-functional bridge, distilling complex client feedback and stakeholder ...
Serve as the primary advocate for your customers, addressing issues and responding within SLA (1 business day turnaround). * Share customer feedback and trends with Product and Engineering.
Serve as the primary advocate for your customers, addressing issues and responding within SLA (1 business day turnaround). * Share customer feedback and trends with Product and Engineering.
It is against this backdrop that Optum Serve seeks to identify a new Chief Customer Officer. This executive will report directly to the Optum Serve CEO and will work with the Optum Serve executive ...
It is against this backdrop that Optum Serve seeks to identify a new Chief Customer Officer. This executive will report directly to the Optum Serve CEO and will work with the Optum Serve executive ...
Customer Services Project Manager
North Metro, GA · On-site
$75K - $96K/yr
Serve as the primary point of contact for a portfolio of cinema customers, understanding their unique needs and ensuring their vision is realized * Lead Cross-Functional Teams: Coordinate with ...
Customer Services Project Manager
North Metro, GA · On-site
$75K - $96K/yr
Serve as the primary point of contact for a portfolio of cinema customers, understanding their unique needs and ensuring their vision is realized * Lead Cross-Functional Teams: Coordinate with ...
Serve as a trusted advisor and resource for end users, ensuring a positive customer experience. * Support users ranging from field sales representatives to senior leadership and directors. Training ...
Serve as a trusted advisor and resource for end users, ensuring a positive customer experience. * Support users ranging from field sales representatives to senior leadership and directors. Training ...
Serve as a trusted advisor and resource for end users, ensuring a positive customer experience. * Support users ranging from field sales representatives to senior leadership and directors. Training ...
Quick apply
Serve as a trusted advisor and resource for end users, ensuring a positive customer experience. * Support users ranging from field sales representatives to senior leadership and directors. Training ...
The Customer Experience Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business, for Harvard Pilgrim Health Care & Tufts Health Plan by ...
The Customer Experience Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business, for Harvard Pilgrim Health Care & Tufts Health Plan by ...
Serve as the primary escalation point for complex or sensitive customer issues, ensuring swift, satisfactory resolutions. Consolidate team feedback to provide strategic insights to Product ...
Quick apply
Serve as the primary escalation point for complex or sensitive customer issues, ensuring swift, satisfactory resolutions. Consolidate team feedback to provide strategic insights to Product ...
Customer Success Manager
Manhattan, NY · On-site
Serve as a primary conduit between the market and our Product team, aggregating user feedback and insights to influence the roadmap. * Cross-Functional Collaboration: Work with the Revenue Enablement ...
Customer Success Manager
Manhattan, NY · On-site
Serve as a primary conduit between the market and our Product team, aggregating user feedback and insights to influence the roadmap. * Cross-Functional Collaboration: Work with the Revenue Enablement ...
They are dedicated to exceptional customer service and are the prime staff person in coordinating ... Serve food in the proper sequence and that all patrons receive the proper food in a timely fashion.
They are dedicated to exceptional customer service and are the prime staff person in coordinating ... Serve food in the proper sequence and that all patrons receive the proper food in a timely fashion.
Enterprise Customer Success Manager
$170K - $210K/yr
Serve as a trusted advisor by building relationships across your portfolio of customers, engaging with customers regularly, managing escalations and conducting regular meetings. * Usage and Adoption:
Enterprise Customer Success Manager
$170K - $210K/yr
Serve as a trusted advisor by building relationships across your portfolio of customers, engaging with customers regularly, managing escalations and conducting regular meetings. * Usage and Adoption:
Customer Success DMS Manager
$115K - $192K/yr
Voice of the Customer Serve as a structured feedback channel to Product Management and Development teams. Synthesize recurring pain points, workflow barriers, feature requests, and competitive ...
Customer Success DMS Manager
$115K - $192K/yr
Voice of the Customer Serve as a structured feedback channel to Product Management and Development teams. Synthesize recurring pain points, workflow barriers, feature requests, and competitive ...
Quality Resident Engineer - 3rd Shift
Montgomery, AL · On-site
$60K - $78K/yr
Serve as a liaison between management and the customer. Monitor the progress of sorting activities while at the customer facility (ex. VPC, Yard, GA). Ensure company's products and processes meet ...
Quick apply
Quality Resident Engineer - 3rd Shift
Montgomery, AL · On-site
$60K - $78K/yr
Serve as a liaison between management and the customer. Monitor the progress of sorting activities while at the customer facility (ex. VPC, Yard, GA). Ensure company's products and processes meet ...
Serve as the commercial representative for Voice of Market and Voice of Customer, synthesizing insights from pre-sales engagements, customer interactions, and post-implementation feedback to inform ...
Serve as the commercial representative for Voice of Market and Voice of Customer, synthesizing insights from pre-sales engagements, customer interactions, and post-implementation feedback to inform ...
Serve as the commercial representative for Voice of Market and Voice of Customer, synthesizing insights from pre-sales engagements, customer interactions, and post-implementation feedback to inform ...
Serve as the commercial representative for Voice of Market and Voice of Customer, synthesizing insights from pre-sales engagements, customer interactions, and post-implementation feedback to inform ...
Serve as a bridge between the customer's operational reality and Salesforce Product and Engineering teams to help ensure the roadmap addresses real-world challenges. Minimum Requirements * 6+ years ...
Serve as a bridge between the customer's operational reality and Salesforce Product and Engineering teams to help ensure the roadmap addresses real-world challenges. Minimum Requirements * 6+ years ...
Server
Lowell, AR · On-site
The Server will take orders and serve food and beverages to customers in a friendly, efficient manner while maintaining a clean and safe work environment. The Server must ensure that the customers ...
Server
Lowell, AR · On-site
The Server will take orders and serve food and beverages to customers in a friendly, efficient manner while maintaining a clean and safe work environment. The Server must ensure that the customers ...
Serve as the internal and external promoter for your product offering, occasionally working with the sales channel and key customers Duties and Responsibilities Gain a deep understanding of customer ...
Serve as the internal and external promoter for your product offering, occasionally working with the sales channel and key customers Duties and Responsibilities Gain a deep understanding of customer ...
MEP Coordinator
Las Vegas, NV · Hybrid
Maintain documentation (photos, checklists, punch items) and communicate status/risks to project leadership and the customer. * Serve as onsite point-of-contact when leadership is offsite; escalate ...
MEP Coordinator
Las Vegas, NV · Hybrid
Maintain documentation (photos, checklists, punch items) and communicate status/risks to project leadership and the customer. * Serve as onsite point-of-contact when leadership is offsite; escalate ...
Customer Serve information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do customer serve jobs pay per hour?
As of Jun 13, 2026, the average hourly pay for customer serve in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Customer Serve jobs? Cities with the most Customer Serve job openings:
What states have the most Customer Serve jobs? States with the most job openings for Customer Serve jobs include:
Job description
We are looking for a Senior Customer Success Manager to join our growing team and serve as a strategic partner to our customers. This is a full-time remote position based in the United States.
What You'll Do
Own Strategic Customer Relationships
- Build trusted partnerships with key customer stakeholders across brands, agencies, and commerce teams.
- Act as a strategic advisor, helping customers maximize value from Intentwise's platform and solutions.
- Lead regular business reviews, success planning, and executive-level conversations.
- Ensure customers successfully adopt and expand their use of Intentwise Ad Optimizer, Intentwise Analytics Cloud, Intentwise Explore, and emerging AI solutions.
- Identify opportunities for account growth, upsells, cross-sells, and long-term expansion.
- Partner closely with Sales to support renewals and revenue growth initiatives.
- Serve as the primary advocate for customers across Product, Engineering, Marketing, and Sales.
- Gather customer feedback, identify trends, and influence product direction based on market needs.
- Help customers navigate change and adopt new capabilities as the retail media landscape evolves.
- Monitor account health and customer engagement to identify risks before they become issues.
- Develop action plans that improve retention, satisfaction, and business outcomes.
- Drive resolution of customer challenges with urgency and ownership.
- Travel periodically to customer offices, industry events, and conferences as needed.
- Build strong relationships within the broader retail media and e-commerce ecosystem.
- 5+ years of experience in Customer Success, Account Management, Consulting, or a related customer-facing role.
- Hands-on experience working with Amazon Ads, Walmart Connect, retail media networks, or e-commerce technologies.
- Proven success managing customer relationships, driving retention, renewals, and account growth.
- Strong business acumen with the ability to connect platform capabilities to customer outcomes.
- Excellent communication, presentation, and stakeholder management skills.
- A proactive, highly organized approach with a strong sense of ownership and execution.
- Passion for helping customers succeed in a fast-paced SaaS environment.
- Bachelor's degree in Business, Marketing, Communications, or a related field required.
- Experience in retail media, digital advertising, e-commerce, or analytics platforms strongly preferred.
At Intentwise, we're building the future of commerce intelligence, observability, and AI-driven retail media operations. You'll work alongside a passionate team that is helping some of the world's leading brands and agencies make smarter decisions using data and AI.
What You'll Get
- The opportunity to work with cutting-edge commerce data, analytics, and AI technologies.
- Exposure to leading brands, agencies, and retail media programs.
- A collaborative, innovative, and learning-focused culture.
- The ability to influence product strategy and customer success at a rapidly growing company.
- Competitive compensation, benefits, and growth opportunities.
Join us in shaping the next generation of retail media intelligence and commerce technology.
About Intentwise
Sourced by ZipRecruiter
Industry
Marketing
Company size
11 - 50 Employees
Headquarters location
Evanston, IL, US
Year founded
2015